While Communications Service Providers (CSPs) tell their customers they are more than ‘simply' network utilities, it stands to reason that they need to provide similar levels of service to traditional utility companies such as water or energy providers.
In security terms this means offering a certain level of information protection - as has been said more than once, just as we expect water to come out of our pipes clean, so we expect the same for our information.
This doesn’t mean that the onus is entirely on the CSP, of course. Across the history of end-point security, providers and software vendors have had to work together to help protect the confidentiality, integrity and availability of data whether it is at rest on a PC, or in transit across the network.
More recently, the rise of mobile computing has seen handsets start simple and become increasingly complex, meaning that consumers are not always well prepared against...