Symantec Connect

After reaching the ripe old age of 18 months Connect is due for a refresh.  In the next few weeks we will begin rolling out a completely redesigned community website.  We’ve come a long way since the original Connect site launched in March 2009.  In that 18 month period we’ve basically doubled in size and are can now boast more than:

• 3.5 Million monthly page views
• 190,000 registered members
• 500,000 discussions, articles, and comments

For this redesign we carefully analyzed traffic patterns on the site, conducted in depth focus groups, and consulted several celebrity astrologers.  We are very excited about what we came up with.  Here’s a sneak peek of what we wanted to improve and how we are doing it:

SIMPLIFY AND IMPROVE NAVIGATION:

In our focus group studies it was clear that the relationship between “Communities” (Backup, Security, etc) and the content types under...