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Showing posts tagged with Features
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LeslieMiller | 05 Feb 2010 | 10 comments

You may have noticed that there is a new look and feel to the Connect Blogs. We wanted to give you a brief overview of the new blogs pages and introduce you to some great new features.

Below is an image of the new Blogs overview page.

blogexplain1

You can choose from official Symantec blogs or User-contributed blogs, which you can easily contribute to by clicking the "Create a New Blog Entry" button.

Once you choose the blog you're interested in reading, youll find a lot of useful information including information about the blog, the blog author, and any associated Twitter feeds.

blogdetail

We hope you love what you see. We feel like it looks a lot more like a typical "blog...

LeslieMiller | 18 Jan 2010 | 10 comments



We’ve recently implemented a new interface for creating content on Connect. Our goal was to make creating content easier and more user friendly. It should also help content appear in an organized format. Let me introduce you to this new form:

First, choose the language, title and text for your post.

New Create 2
New Create 3

Next, you’ll need to choose where the post will appear. 

New Create 4


After you have selected a community, you’ll need to choose a product, and if appropriate, the version you are using.

New Create 5


...

.peter | 22 May 2009 | 43 comments

You may have already noticed our newest feature on Connect, Ideas.  The concept is simple, we are proving a place where the community can suggest ideas for new features in Symantec products, new products altogether or even ideas for how Symantec as a company could change.  You can even suggest ideas for Connect.  Once an idea is submitted, community members can vote that idea up or down.  The page defaults to list ideas that are "popular now" at the top of the list.  So as you vote you increase the visibility of various ideas.  Take a look and let us know what you think - in fact, submit some ideas for how we can improve Symantec Connect!  

The short video below will show you around ideas.

...
.peter | 06 May 2009 | 41 comments

 Several of you probably already noticed the new features we launched this week in Connect.  If you didn't, check below for a quick recap of some of the highlights:

Read and Unread threads in the forum view.  If you've viewed a thread, then come back later and somebody else has added a comment since your last visit we've added a nifty blue dot telling you to take a look at the new content.  As an added bonus, if you click on the blue dot rather than the thread title you'll not only open the thread, but you will jump to the first unread post in the thread.  Very cool.  Similarly, the "solved" icon links to the solution in the thread.

imagebrowser image

Threaded & nested forums.  You can now reply directly to a comment and have your reply "inserted" into the middle of the discussion...

.peter | 02 Apr 2009 | 117 comments

It's been a couple of weeks since my last update on Connect. During that time we've been working on several (and by several I mean more than 150) enhancements to Connect that will roll out over the next three to four weeks as part of our 1.1 release. Before I get to a more detailed list, here are the big enhancements coming before the end of April:

Performance. We're making several tweaks to performance - especially when publishing content.

Login State. In addition to allowing you to stay logged in for a week at a time, we are returning you to the page where you clicked the "login" link rather than redirecting you to the home page.

Ideas. If you've ever wanted to share an Idea on a feature for an existing Symantec product or a new product altogether, this is your chance. Submit your idea and vote on other ideas. Top ideas "float...

.peter | 10 Mar 2009 | 75 comments

 Hi all - a few days ago I wrote about several changes we made in response to feedback this community provided.  Today, we're making several additional changes that I want to make you aware of.

One of the biggest concerns with Connect has been how to navigate to and post forum discussion threads.  We created a very flexible architecture that allowed you to post a forum discussion in more than one product board.  Unfortunately, this caused some confusion.  So, starting today, we are making a few changes to the forums to make them behave more like a traditional forum.  This will, of course, result in the loss of some of that fancy multi-tag functionality, but based on your feedback, ease of navigation is more important.  You asked for it, you got it.  Here's what we are doing:

FORUM LISTING PAGES:  Previously we had one listing page of...

.peter | 06 Mar 2009 | 27 comments

In the spirit of openness that a community site like this is built on I want to take a minute to address a few things related to the launch of Connect. Specifically, I want to talk about two things:

  1. Status of bug fixes
  2. What the future holds

 

STATUS OF BUG FIXES

In the first few hours and days of the launch we (and you) identified a number of bugs with the site.  It would be disingenuous to ignore that they happened or to downplay how they have affected what you do in the community.  Rather than come up with excuses as to why they happened, I’d like to give you a quick update on where we are with fixing them.

SEARCH RESULTS: We multiplied the indexing speed by 5X and I am pleased to report that the entire site is now indexed.

REDIRECTS FROM OLD POSTS: There was a major issue with redirecting from old forum posts to new forum posts. This bug has also been addressed. If you use a...

.peter | 26 Feb 2009 | 5 comments

 After a year of planning and development we've finally launched Connect 1.0.  We not only built a new community site but migrated content and users from Symantec Technology Network, Juice and the Altiris Technical Support Forums.  While it would be impossible to list all the features in the site, here are a few we think you'll really like:

  1. All content can be tagged with more than one product and topic.
  2. Forum discussions can be marked as "solved"
  3. Images can easily be uploaded into any content type
  4. Community members can create any content type
  5. Community members earn points for participating on the site, which can be translated into rewards

 

More importantly, we are committed to continuing development on Connect.  We've already started development on Connect 1.1 and planning for Connect 2.0.  Here's some things that will be coming in the near future:

  1. Ideas - we...