Symantec Connect Blog

Stay up-to-date with the latest developments on the Symantec Connect website. The team of moderators and administrators post here regularly about upcoming features, tips, and anything else that relates to the Connect website.

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    Created: priley 15 Sep 2009

    The Necessary Evolution of Symantec Connect and other Enterprise Communities

    By just about every measurement, Symantec Connect is a huge success in enabling users to troubleshoot their issues, allowing users to network and exchange information and insight into how to maximize the strength of their Symantec products, but also in innovating in terms of a community solution. No other community from any other enterprise company provides their users with the breath of functionality in terms of forums, videos, idea exchange, article libraries… and all in one integrated space. That being said, the future of Symantec Connect’s success is outside of these protective walls. It’s in the vast ocean of Symantec-oriented discussions that are initiated every minute of every day on Twitter, Facebook, thousands of other forums, blogs, and links being shared between users. For example, using a real-time listening platform, we can see that just in the past week, “Symantec” has been mentioned in:...