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Kimberley | 03 May 2013 | 1 comment

Want to receive Connect notificationsf in your Outlook RSS folder? It's a great way to find out what's new in the areas that interest you on the Connect site, without cluttering your Inbox with notifications. Just follow these few steps to get up and running with a Connect RSS feed in Microsoft Outlook:

Note: The RSS feed only captures new posts, not comments made.

1.       Go to Symantec Connect, and right-click on the RSS Feed orange logo at the level that you want to save your RSS (in this example, for all Cluster Server Forums) and click Copy Link Address.


2.       Go to MS Outlook, and right-click on RSS Feeds from your mailbox list.


Kimberley | 14 Sep 2012 | 0 comments

The Connect site has over 4,000 content items added each month – from forum posts and comments, to videos, articles, blog posts, downloads and ideas. With so much content available, it can be tough to find that one item that you’re looking for. Faceted search lets you quickly narrow down and refine your search results based on the criteria you set, by selecting and combining various attributes – or facets. By adding more facets to your search selection, you continue to refine your search based on your own criteria, to get to that one piece of information that you need.

To try out faceted search:

1. From any page on the site type your text search in the box. Notice that if you’re already in a community area, Search will automatically refine your search to that community section. You can also choose ‘Entire site’ if you want to broaden your search.

For this example, I’ll type in ‘SEP 12 Installation...