Symantec Blogs: Symantec ConnectSyndicate content

GRH | November 23rd, 2009
0 comments

symantec_partner_group_3xRewards.jpgThe Partner Group on Symantec Connect is your one place to share news and information, to ask and answer questions, and to deilver or download content in a public or private business-to-business forum. We want to extend a special rewards offering to encourage your activity in this community.

Earn triple rewards* until March 31, 2010 on all new posts tagged to be part of the Partner Group on Symantec Connect. This is Symantec's exclusive online group for members of the Symantec Partner Program, and it's open to all PartnerNet users globally.

Members can choose to associate their own new Partner Group content with any Symantec Connect community, enabling group members to view content publiclu or restrict is to private viewing by other Partner Group members only. This provides an excellent opportunity to get answers fast by...

LeslieMiller | May 11th, 2009
45 comments

New Symantec Rewards Point Structure

We are excited to announce a new point structure for the Symantec Connect Rewards program. This new point structure is the result of feedback from you, the users.

No longer is there a maximum number of points that you can earn when you contribute to the community. And no longer will the community managers be responsible for determining the number of points you will receive per content item. Also, you’ll find that content that is of little value to the community is no longer given the same weight as valuable solutions and information.

Beginning today, Monday, 11 May, 2009, you will receive a baseline number of points for each contribution you make, and the community itself will determine the total number of points you will receive for your contribution. When another community member finds your content valuable, he or she can give it a “thumbs up” vote. Each thumbs up vote will add points to...

LeslieMiller | March 27th, 2009
3 comments

The “Trusted Advisor” designation is given to an elite group of Symantec Connect community members who voluntarily share their expertise and experience with the Symantec Connect Community. Trusted Advisors are identified in the community with a special badge and are the front line of support for community users. Trusted Advisors are not Symantec Corp. employees.

Nomination Procedure

To be eligible for consideration for Trusted Advisor status, users must have been part of the community for a minimum of 120 days. Exceptions must be approved by the Trusted Advisor committee. The user must be fully active within the community and be willing to accept the roles and responsibilities of a Trusted Advisor. Symantec employees are not eligible for Trusted Advisor status. Nominations for Trusted Advisor may be made by anyone by emailing the following information to leslie_miller@symantec.com....

.peter | March 10th, 2009
75 comments

 Hi all - a few days ago I wrote about several changes we made in response to feedback this community provided.  Today, we're making several additional changes that I want to make you aware of.

One of the biggest concerns with Connect has been how to navigate to and post forum discussion threads.  We created a very flexible architecture that allowed you to post a forum discussion in more than one product board.  Unfortunately, this caused some confusion.  So, starting today, we are making a few changes to the forums to make them behave more like a traditional forum.  This will, of course, result in the loss of some of that fancy multi-tag functionality, but based on your feedback, ease of navigation is more important.  You asked for it, you got it.  Here's what we are doing:

FORUM LISTING PAGES:  Previously we had one listing page of forum threads...

LeslieMiller | March 4th, 2009
6 comments

There have been a number of questions about what the little pieces of pie next to usernames mean. It is simply a quick, visual way for users to identify the lifetime contributions that different users have made to the site. Where possible, we have transferred over status from the Juice, STN and the Altiris Support Forums. (For example, STN users received 3 points for every post on the old site. Juice user points transferred straight across.) You can find out how you can earn points that contribute to your status here.