You may have already noticed our newest feature on Connect, Ideas. The concept is simple, we are proving a place where the community can suggest ideas for new features in Symantec products, new products altogether or even ideas for how Symantec as a company could change. You can even suggest ideas for Connect. Once an idea is submitted, community members can vote that idea up or down. The page defaults to list ideas that are "popular now" at the top of the list. So as you vote you increase the visibility of various ideas. Take a look and let us know what you think - in fact, submit some ideas for how we can improve Symantec Connect!
In my last entry, I suggested I'd "elude" to this "green" a bit more. Hopefully, you are all aware there are a number of technical support folks currently on the SEP community helping answer questions, creating articles that can solve many end-users problems (see here): https://www-secure.symantec.com/connect/forums/tro...
So, you may be asking what this has to do with "being green?" Good question - the tech support staff has a green badge included with their profile, so you can always identify them on the community.
I'd like to ask you help make "being green" a bit easier by...
We are excited to announce a new point structure for the Symantec Connect Rewards program. This new point structure is the result of feedback from you, the users.
No longer is there a maximum number of points that you can earn when you contribute to the community. And no longer will the community managers be responsible for determining the number of points you will receive per content item. Also, you’ll find that content that is of little value to the community is no longer given the same weight as valuable solutions and information.
Beginning today, Monday, 11 May, 2009, you will receive a baseline number of points for each contribution you make, and the community itself will determine the total number of points you will receive for your contribution. When another community member finds your content valuable, he or she can give it a “thumbs up” vote. Each thumbs up vote will add points to...
Several of you probably already noticed the new features we launched this week in Connect. If you didn't, check below for a quick recap of some of the highlights:
Read and Unread threads in the forum view. If you've viewed a thread, then come back later and somebody else has added a comment since your last visit we've added a nifty blue dot telling you to take a look at the new content. As an added bonus, if you click on the blue dot rather than the thread title you'll not only open the thread, but you will jump to the first unread post in the thread. Very cool. Similarly, the "solved" icon links to the solution in the thread.
Threaded & nested forums. You can now reply directly to a comment and have your reply "inserted...