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Showing posts for October of 2013
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Kevin | 30 Oct 2013 | 0 comments

Updates deployed to the Connect production servers as a result of the code sprint that ended 29 October 2013.

User Facing: Desktop

  • Updated configuration to allow voting by anonymous users.
  • Changed voting process in forums to ask "Was this helpful?" to get a better idea of which posts are helping users with their problems.
  • Added the ability for contributors to add their Google+ ID to their user profile. This enables the display of user information in search results. Learn more here:
  • Added the ability to filter search results by post date.
  • Modified our workflow system to enable forum posters to save drafts of their not-quite-ready-for-prime-time posts.
  • Updated the...
LeslieMiller | 25 Oct 2013

Edited 11/4/2013: Edited to reflect that unauthenticated users cannot vote on content other than forums

Update: The change has been implemented today, October 30, 2013

Soon we will change the voting system on Connect. In the forums, we will change the current forum voting system to a system that allows both authenticated and nonauthenticated users to answer the question "Was this Helpful?" Voting in other areas of Connect (blog, articles, etc.) will stay the same and will be available only if you are logged in to Connect. Because of these changes, we will no longer award points for votes anywhere across the site. 

Contributions in some areas on Connect will now receive additional points to account for the loss of voting points. The new point values are listed below:

Create a new forum post 1 pt
Post a comment 1 pt
Comment is marked as a...
Kevin | 16 Oct 2013 | 0 comments

Updates deployed to the Connect production servers as a result of the code sprint that ended 15 October 2013.

User Facing: Desktop

  • Modified the email notification that goes out to subscribers when a forum is marked as solved to include the solution text in the notification email.
  • Fixed an issue of posts -- that have multiple votes -- showing 0 votes after cache rebuilds.
  • Added support for a new video framework that will allow interactive training videos to be hosted on Connect.
  • Fixed an issue with our authentication process that was causing a slight delay when users clicked on links (in email notifications) that took them to protected pages on Connect.
  • Deprecated the code that was built to distribute VIP tokens to developers. Developers can now get these tools by signing up at Symantec's Trialware site....
Kevin | 02 Oct 2013 | 0 comments

User Facing: Desktop

  • Modified code to support the new IT Trends area for Business Continuity.
  • Fixed an issue with the "Mobile Site" link in the footer that was taking users to the home page of the mobile site instead of taking them to the mobile version of the page they were viewing when they clicked the link.
  • Created a new forum for the Web product line.
  • Configured Connect so Security Response bloggers could upload large infographics.
  • Prepared the site for the Endpoint Management 7.5 launch by adding the 7.5 version number to applicable products and content submission forms.

Admin Facing

  • Added the ability for Group Super Admins to administer private events posted to any group.
  • Fixed an issue where content that admins posted to...