Video Screencast Help

Symantec Connect

Showing posts in English
Kevin | 02 Apr 2014 | 0 comments

Updates deployed to the Connect production servers as a result of the code sprint that ended 01 April 2014.

User Facing: Desktop

  • Fixed an issue that was causing unauthenticated users to see an incorrect vote count on posts because pages with votes were not being cleared from the Akamai caches when a vote was cast.
  • Fixed and issue in post-by-email groups that was sending email notifications to users who were not group members.
  • Gave group administrators the ability to restrict posting across groups. If a group admin enables the "disable cross posting" feature for Group A, users will not be allowed to submit a post to Group A and Group B. When a user attempts to post to a restricted group and any other group(s), they will be asked to choose which group(s) the post should be removed from.
  • Modified our voting code and some other snippets to handle database save requests from anonymous users;...
Kevin | 21 Mar 2014 | 0 comments

Updates deployed to the Connect production servers as a result of the code sprint that ended 18 March 2014.

User Facing: Desktop

  • Added the ability for blog administrators to enable a feature that exposes new links in the bottom of the "About this blog" box. Clicking the "Share this blog" link lets you share the entire blog using a selection of social media tools. "Follow this blog" adds an email subscription to your profile so you'll be notified, via email, whenever new blog posts are published to the target blog.
  • Upgraded the rich-text editor. This updated version of the editor gives our design team greater control over what user-submitted formatting is accepted -- an important feature as we evolve the Connect experience into one that's responsive to different viewing devices.
  • Fixed an issue with missing bullets on sidebar lists that appear on blog pages.
  • Fixed an Omniture bug that will allow us to more closely...
Kevin | 05 Mar 2014 | 15 comments

Updates deployed to the Connect production servers as a result of the code sprint that ended 04 March 2014.

User Facing: Desktop

  • Added the ability to browse through private messages listed in your inbox (Account > My Inbox) by clicking one of the posts and navigating via the prev and next buttons on the pages you visit. See prev-next-profile.png
  • Added the ability to browse through posts in your list of bookmarks (Account > My Bookmarks) by clicking on one of the bookmarked posts and navigating via the prev and next buttons on the pages you visit. See prev-next-bookmarks.png
  • Added the ability to browse through posts listed in your profile's activity feed (Account > My Profile) by clicking on one of the posts and navigating via the prev and next buttons on the pages you visit. See prev-next-profile.png
  • Fixed an issue duplicate "Featured Posts" blocks in the right sidebar of blogs that...
Kevin | 20 Feb 2014 | 0 comments

Updates deployed to the Connect production servers as a result of the code sprint that ended 18 February 2014.

User Facing: Desktop

  • Added "previous" and "next" buttons to posts that users navigate to via their personal workspace. These buttons allow users to review posts in their workspace more efficiently.
  • Added the popular social networking site Reddit to the list of options that are available to users who like to share Connect content with their social circle.
  • Added the ability for Blog Administrators to add a graphical promotion to the right column of their blog pages.
  • Added the ability for Blog Administrators to enable short-form-RSS that syndicates a blog's summary (instead of the full text of the blog) and a link users can follow back to Connect to read the full post.
  • Fixed a caching issue that was hiding links to translated versions of posts from anonymous users.
  • Added the ability for post-by-email...
Kevin | 06 Feb 2014 | 0 comments

Updates deployed to the Connect production servers as a result of the code sprint that ended 04 February 2014.

User Facing: Desktop

  • Added the ability to subscribe to email notifications for a target content type (article, blog, download ...) tagged with a target product (BackupExec, ServiceDesk, SecurityExpressions ...).
  • Added the ability to post to Connect in Turkish.
  • Fixed an issue with users in post-by-email groups not being able to unsubscribe to notification threads via the 'unsubscribe from this thread' hyperlink.
  • Fixed an issue with the display of special characters in posts submitted by users in post-by-email groups via the Outlook email client.
  • Fixed a blank subject line issue with notifications received by users in post-by-email groups when a solution is marked.

Admin Facing

  • Fixed an issue with code updating the updated dates on blog posts...
Kevin | 24 Jan 2014 | 0 comments

Updates deployed to the Connect production servers as a result of the code sprint that ended 21 January 2014.

User Facing: Desktop

  • Added the ability for blog admins to add short "Author Bios" to each post in their blog.
  • Added the ability for blog admins to add a "We Recommend" list of links to the sidebar of their blog pages.
  • Added the ability for blog admins to enable a page view counter on their blog pages.
  • Added a "Date published" parameter to the Omniture tracking code so managers could request reports based on when content was published.
  • Added a counter next to the Facebook "Share" widget.
  • Added the ability to browse blog posts by date.
  • Fixed a JavaScript issue that was disabling the "See solution" and the "permalink" links.
  • Fixed a message truncation issue that users of Outlook 2010 were seeing when they received full-thread notifications from...
LeslieMiller | 16 Jan 2014 | 26 comments

 

Marianne recently surpassed 2,500 solutions in the forums. In other words, she has solved more than 2,500 questions you have asked on the site.

Please join me in congratulating Marianne and thanking her for her expertise, her service, and her all-around awesomeness.

Screen Shot 2014-01-16 at 12.26.27 PM.png

 

Kevin | 08 Jan 2014 | 0 comments

Updates deployed to the Connect production servers as a result of the code sprint that ended 07 January 2014.

User Facing: Desktop

  • Added the ability for users to browse from one unread post post in their groups to the next (or previous) unread post in their groups. To see this feature in action, 1. Log in; 2. Choose "My Unread" under the Account menu; 3. Click a post title; 4. From the post click the "NEXT UNREAD" button. (See attached next-unread-in-groups.png)
  • Added the ability for bloggers to add subtitles to their blog posts.
  • Added the ability for blog administrators to add a list of recent blog posts to the right column of their blog pages.
  • Added the ability for blog administrators to add a Facebook Activity box to the right column of their blog pages. This activity box pulls updates from a targeted Facebook account and lists them on the relevant blog pages.
  • Removed the "Mark...
Kevin | 24 Dec 2013 | 0 comments

Updates deployed to the Connect production servers as a result of the code sprint that ended 24 December 2013.

User Facing: Desktop

  • Added the ability to browse from one post to the next in the "My Activity" context.
  • Modified workflow for forum posts to allow users to move their own posts from 'draft' state to 'published' state.
  • Fixed an issue related to attaching non-English polls to posts (of any language).
  • Added share counts to each of the social media widgets.
  • Added the ability for Blog admins to add a list of featured blog posts to their blog pages.
  • Changed the blog section to display -- and sort by -- posted date (instead of by updated date).
  • Migrated legacy posts from the SymIQ for Partners forum to two private groups on Connect: Enterprise Vault Technical Champions (EVTC) and NetBackup Technical Champions (NBUTC).
  • Cleaned up the "Full thread...
LeslieMiller | 19 Dec 2013 | 0 comments

Edited: This problem has now been resolved.

 

There is currently a known issue on Connect that is causing some groups to not appear on the site. We believe that we have isolated the problem and are currently working to restore access to these groups. Rest assured that there were no security threats with this action. In addition, we do not believe that any content in these groups will be lost. It is an internal server issue. We do not have an estimated time that these groups will be restored, but do not anticipate that it will be a long-term problem. We will update this blog when we do have a time to resolution.

If you have any questions, please feel free to contact Leslie Miller.