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Symantec Connect

Connect Updates (16 May 2012)
Kevin M. | 16 May 2012 | 0 comments

User Facing

  • Refactored the code that updates forum list pages to process and display new posts before allocating resources to maintenance or cleanup tasks. (English: even when the site indexing engine gets bogged down, forum posts will be processed and displayed before anything else.)
  • Resolved an issue with the Connect email notifications engine that was inadvertently marking some queued notifications as "sent" before they had actually left the server.
  • Added the ability to order items from the Symantec Rewards catalog in multiples.
  • Improved the performance of Group home pages by moving the activity list generation to the Solr engine.
  • Refreshed user database with updated Accreditation information.
  • Refreshed user database with updated Certification information.
  • Removed the broken Twitter link from the "Share" menu.

User Facing: Mobile

  • Fixed an issue with products being pre-...
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Scheduled Connect Maintenance: May 5 at 12 noon PDT
Kevin M. | 04 May 2012 | 0 comments

Connect users,
We'll be upgrading the databases on the Connect servers tomorrow (Saturday, May 5) beginning at 12 noon Pacific time.

We expect the outage to last for two hours.

Asia/Hong_Kong, 3:00am 6-May
Asia/Tokyo, 4:00am 6-May
Europe/London, 8:00pm 5-May
US/Eastern, 3:00pm 5-May
US/Pacific, 12:00pm 5-May
UTC, 7:00pm 5-May

Thanks for your patience,
Kevin

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Connect Updates (02 May 2012)
Kevin M. | 02 May 2012 | 0 comments

User Facing

  • Added code that allows us to host the "Symantec Control Compliance Suite Connectors Library" on Connect.
    http://www.symantec.com/connect/pages/symantec-con...
  • Added new components that allow us to host videos from Symantec's Vision series of technical conferences on Connect.
  • Added a gatekeeper form to Vision videos so the Vision team to collect data on users who are viewing their videos.
  • Modified "notifications" functionality so notification emails are not sent out until a piece of content that's scheduled to be published in the future is actually published -- instead of when it's entered into the CMS.
  • Modified the "Content-Type Response...
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Connect Updates (17 Apr 2012)
Kevin M. | 18 Apr 2012 | 3 comments

User Facing

  • Refactored "Activity Feeds" on home page and community overview pages to update more often.
  • Added optional Twitter feed to Event Group home pages.
  • Removed "Google Buzz" option from "Share" menu.
  • Solved an issue that was causing a fatal error when the events activity filter was selected from certain group home pages.
  • Fixed an issue with partner badges not showing up on comments and forum discussion threads that were posted by partners.
  • Fixed a TMI issue in the date drop down that displays when creating an email invitation to a published event.
  • Fixed links to RSS on individual blog pages to focus on target blog exclusively.
  • Fixed an issue with character encoding in the title of forum posts in the mobile theme.
  • Fixed an issue with the activity feeds on group home pages loading slow.

Admin Facing

  • Added a tool that allows admins to clear individual...
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Connect Updates (21 March 2012)
Kevin M. | 21 Mar 2012 | 3 comments
  • Added code to render Connect on mobile devices.
    - Touch optimized
    - Automatic device detection
    - Ability to "quick switch" between the desktop UI and the mobile UI.
    - Platform support for Apple iOS, Android, Windows Phone, Blackberry, and more than 20 other mobile platforms.
    - HTML5
    - Lightweigh
    - Fast
     
  • Added the ability for Community Managers to make blog posts "sticky" so they'll stay at the top of blog list pages as long as they stay flagged as sticky.
     
  • Fixed an issue with the content submission form that was allowing users to edit a piece of content and remove its product association(s).
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Connect Updates (07 Mar 2012)
Kevin M. | 07 Mar 2012 | 0 comments
  • Successfully split the Backup and Archiving community into two new communities: "Archiving and eDiscovery" and "Backup and Recovery".
  • Successfully integrated Ideas from Clearwell Systems into the new "Archiving and eDiscovery" community.
  • Changed the behavior of the voting widgets to ignore (and not respond to) a double-click.
  • Fixed an error that users saw when they attempted to vote on an Idea that they had already voted on.
  • Added the ability to "deep link" into a pre-filtered list page by appending specific values to the URL. For example, to link to the Backup Exec forum with filters set to "version=11.x" and "topic=Case Study" and "language=English" you would use this URL:...
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Connect Updates (22 Feb 2012)
Kevin M. | 22 Feb 2012 | 0 comments

General updates:

  • Added a "Partner" badge to the user profile page and posts made by partners.
  • Resolved an issue with URL aliases that was causing groups who changed their names to retain the SEO-friendly URL of the old group name.
  • Solved the mystery of the disappearing Store menu.
  • Resolved an issue where users who were imported into Connect from other systems were unable to accept the Connect terms and conditions.
  • Fixed an issue with accreditation badges not displaying on content posted by accredited Connect users.
  • Improved the "blue dot" behavior by modifying the caching technique used to display (or not display) the dot on lists.
  • Added code that translates the /symantec-blogs/design%40symantec URL to /symantec-blogs/design-at-symantec

Performance updates:

  • Relieved a load on automated scripts by implementing an improved method to regenerate and cache...
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Connect Updates (08 Feb 2012)
Kevin M. | 08 Feb 2012 | 2 comments

General updates:

  • Users can now subscribe to be notified by email when the status of an Idea changes.
  • The default setting for notifications is now "autosubscribe" for new users. This means they'll automatically receive an email when a solution is posted to questions they raise in the forums. (The autosubscribe setting can be changed by any user in their profile.)
  • Changed the Accreditation and Certification badges to leverage CertTracker imports instead of data pulled from PartnerNet on login.
  • Moved the Design@Symantec blog from blogs.verisign.com to Connect: http://www.symantec.com/connect/inside-symantec/blogs
  • Added vouchers for "Symantec Technical Specialist" and "Symantec Certified Specialist" exams to the Connect Rewards catalog.
  • Granted 13,452 ParterNet...
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Connect Updates (26 Jan 2012)
Kevin M. | 26 Jan 2012 | 3 comments
  • Added "Symantec Certifications" to the profile pages of qualifying (certified) users. See http://www.symantec.com/connect/blogs/new-certific... for a explanation of the difference between certification and accreditation.
  • Added code that will delete the child "Meeting Invitation" node when the parent "Event" node is deleted.
  • Modified the "Share" menu to exclude the "email" option from anonymous users.
  • Translated the "Public Group" and "Private Group" portions of the UI to French, German, and Spanish.
  • Fixed /calendar navigation so users can more easily switch from month to month.
  • Fixed persistant user badges to work correctly on comments.
  • Upgraded Date module (security release)....
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Connect Updates (11 Jan 2012)
Kevin M. | 11 Jan 2012 | 0 comments
  • Added a "persistent badge" functionality that will allow the display of a user's badge at the time of the posting. So, if a user was a Trusted Advisor in 2010 but not in 2011, posts they made in 2010 will include their "Trusted" badge while posts made in 2011 will not.
  • Enhanced the "New discussion" functionality to allow privileged users to move child comments -- along with their displaced parents -- to a new discussion.
  • Added functionality that will allow embedded videos to play on mobile devices.
  • Fixed an issue that was posting user badges incorrectly on node creation and New discussion creation when performed by privileged users.
  • Fixed an issue with the number of replies listed in the "Recent Blog Posts" block.
  • Fixed an issue with the invisible "Admin" badge.
  • Improved Omniture analytics tracking in forums.
  • Modified the video content type to keep embed codes...
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