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Symantec Connect

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Kevin | 16 May 2012 | 1 comment

User Facing

  • Refactored the code that updates forum list pages to process and display new posts before allocating resources to maintenance or cleanup tasks. (English: even when the site indexing engine gets bogged down, forum posts will be processed and displayed before anything else.)
  • Resolved an issue with the Connect email notifications engine that was inadvertently marking some queued notifications as "sent" before they had actually left the server.
  • Added the ability to order items from the Symantec Rewards catalog in multiples.
  • Improved the performance of Group home pages by moving the activity list generation to the Solr engine.
  • Refreshed user database with updated Accreditation information.
  • Refreshed user database with updated Certification information.
  • Removed the broken Twitter link from the "Share" menu.

User Facing: Mobile

  • Fixed an issue with products being pre-...
Kevin | 02 May 2012 | 0 comments

User Facing

  • Added code that allows us to host the "Symantec Control Compliance Suite Connectors Library" on Connect.
  • Added new components that allow us to host videos from Symantec's Vision series of technical conferences on Connect.
  • Added a gatekeeper form to Vision videos so the Vision team to collect data on users who are viewing their videos.
  • Modified "notifications" functionality so notification emails are not sent out until a piece of content that's scheduled to be published in the future is actually published -- instead of when it's entered into the CMS.
  • Modified the "Content-Type Response...
Kevin | 18 Apr 2012 | 3 comments

User Facing

  • Refactored "Activity Feeds" on home page and community overview pages to update more often.
  • Added optional Twitter feed to Event Group home pages.
  • Removed "Google Buzz" option from "Share" menu.
  • Solved an issue that was causing a fatal error when the events activity filter was selected from certain group home pages.
  • Fixed an issue with partner badges not showing up on comments and forum discussion threads that were posted by partners.
  • Fixed a TMI issue in the date drop down that displays when creating an email invitation to a published event.
  • Fixed links to RSS on individual blog pages to focus on target blog exclusively.
  • Fixed an issue with character encoding in the title of forum posts in the mobile theme.
  • Fixed an issue with the activity feeds on group home pages loading slow.

Admin Facing

  • Added a tool that allows admins to clear individual...
Kevin | 21 Mar 2012 | 3 comments
  • Added code to render Connect on mobile devices.
    - Touch optimized
    - Automatic device detection
    - Ability to "quick switch" between the desktop UI and the mobile UI.
    - Platform support for Apple iOS, Android, Windows Phone, Blackberry, and more than 20 other mobile platforms.
    - HTML5
    - Lightweight
    - Fast
  • Added the ability for Community Managers to make blog posts "sticky" so they'll stay at the top of blog list pages as long as they stay flagged as sticky.
  • Fixed an issue with the content submission form that was allowing users to edit a piece of content and remove its product association(s).
Kevin | 07 Mar 2012 | 0 comments
  • Successfully split the Backup and Archiving community into two new communities: "Archiving and eDiscovery" and "Backup and Recovery".
  • Successfully integrated Ideas from Clearwell Systems into the new "Archiving and eDiscovery" community.
  • Changed the behavior of the voting widgets to ignore (and not respond to) a double-click.
  • Fixed an error that users saw when they attempted to vote on an Idea that they had already voted on.
  • Added the ability to "deep link" into a pre-filtered list page by appending specific values to the URL. For example, to link to the Backup Exec forum with filters set to "version=11.x" and "topic=Case Study" and "language=English" you would use this URL:...
Kevin | 22 Feb 2012 | 0 comments

General updates:

  • Added a "Partner" badge to the user profile page and posts made by partners.
  • Resolved an issue with URL aliases that was causing groups who changed their names to retain the SEO-friendly URL of the old group name.
  • Solved the mystery of the disappearing Store menu.
  • Resolved an issue where users who were imported into Connect from other systems were unable to accept the Connect terms and conditions.
  • Fixed an issue with accreditation badges not displaying on content posted by accredited Connect users.
  • Improved the "blue dot" behavior by modifying the caching technique used to display (or not display) the dot on lists.
  • Added code that translates the /symantec-blogs/design%40symantec URL to /symantec-blogs/design-at-symantec

Performance updates:

  • Relieved a load on automated scripts by implementing an improved method to regenerate and cache...
Kevin | 08 Feb 2012 | 2 comments

General updates:

  • Users can now subscribe to be notified by email when the status of an Idea changes.
  • The default setting for notifications is now "autosubscribe" for new users. This means they'll automatically receive an email when a solution is posted to questions they raise in the forums. (The autosubscribe setting can be changed by any user in their profile.)
  • Changed the Accreditation and Certification badges to leverage CertTracker imports instead of data pulled from PartnerNet on login.
  • Moved the Design@Symantec blog from to Connect:
  • Added vouchers for "Symantec Technical Specialist" and "Symantec Certified Specialist" exams to the Connect Rewards catalog.
  • Granted 13,452 ParterNet...
Kevin | 26 Jan 2012 | 3 comments
  • Added "Symantec Certifications" to the profile pages of qualifying (certified) users. See for a explanation of the difference between certification and accreditation.
  • Added code that will delete the child "Meeting Invitation" node when the parent "Event" node is deleted.
  • Modified the "Share" menu to exclude the "email" option from anonymous users.
  • Translated the "Public Group" and "Private Group" portions of the UI to French, German, and Spanish.
  • Fixed /calendar navigation so users can more easily switch from month to month.
  • Fixed persistant user badges to work correctly on comments.
  • Upgraded Date module (security release)....
Kevin | 11 Jan 2012 | 0 comments
  • Added a "persistent badge" functionality that will allow the display of a user's badge at the time of the posting. So, if a user was a Trusted Advisor in 2010 but not in 2011, posts they made in 2010 will include their "Trusted" badge while posts made in 2011 will not.
  • Enhanced the "New discussion" functionality to allow privileged users to move child comments -- along with their displaced parents -- to a new discussion.
  • Added functionality that will allow embedded videos to play on mobile devices.
  • Fixed an issue that was posting user badges incorrectly on node creation and New discussion creation when performed by privileged users.
  • Fixed an issue with the number of replies listed in the "Recent Blog Posts" block.
  • Fixed an issue with the invisible "Admin" badge.
  • Improved Omniture analytics tracking in forums.
  • Modified the video content type to keep embed codes...
Kevin | 04 Jan 2012 | 0 comments
  • Completed migration of "IT Industry Trends" blog to Connect:
  • Updated code that manages the "Email Group Members" feature. Disabled character encoding on special characters in emails.
  • Improved "Email Group Members" feature to use BCC field to hide email addresses and protect the privacy of group members.
  • Tweaked the CSS that renders pages when they're printed.
  • Fixed styling of the new global footer menu.
  • Removed the community name from the tag cloud on blog pages.
  • Upgraded the XML Sitemap module.