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Symantec Connect

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Hear4U | 24 Aug 2010 | 26 comments

Download the free ThreatCon widget from Symantec and you can share Symantec’s threat intelligence with your customers on your website, blog, or intranet.  Powered by Symantec’s Global Intelligence Network, this tool provides with up-to-the-minute information on the latest Internet security threats, risks, and vulnerabilities.  Download it now at:
 http://www.symantec.com/business/threatcon/index.jsp 

 Have questions or suggestions about the ThreatCon widget?  Post them here and we’ll continue the conversation or check out the forum thread!

Best,

Eric

GRH | 09 Dec 2009 | 1 comment

Symantec Endpoint Protection, Veritas Storage Foundation provide customers with complementary security and storage management solutions on Amazon EC2

MOUNTAIN VIEW, Calif. – December 9, 2009 – Symantec Corp. (Nasdaq: SYMC) today announced it is offering its next-generation security and enterprise-class storage management solutions through the Amazon Elastic Compute Cloud (Amazon EC2). Symantec Endpoint Protection and Veritas Storage Foundation Basic are now available on Amazon EC2. Businesses can leverage the Symantec solutions to add additional protection to their Windows servers in the cloud with comprehensive threat prevention and manage their cloud storage online with a single toolset that delivers reliability, scalability and high performance.

“As many businesses increasingly leverage the cloud for applications and services, they want to protect and manage those environments with the security and storage management solutions they...

GRH | 19 Jan 2010 | 33 comments

The Partner Group on Symantec Connect is your one place to share news and information, to ask and answer questions, and to deliver or download content in a public or private business-to-business forum. We want to extend a special rewards offering to encourage your activity in this community.

Earn triple rewards* until March 31, 2010 on all new posts tagged to be part of the Partner Group on Symantec Connect. This is Symantec's exclusive online group for members of the Symantec Partner Program, and it's open to all PartnerNet users globally.

Members can choose to associate their own new Partner Group content with any Symantec Connect community, enabling group members to view content publicly or restrict it to private viewing by other Partner Group members only. This provides an excellent opportunity to get answers fast by collaborating and sharing business or technical...

.peter | 20 Nov 2009 | 12 comments

The Connect team has been very busy the past month - I wanted to give you a quick update on what's new and what's coming next:

New Communities:

In late October we launched the new Partner community and just today we are introducing a new Developer community.  You can read more about these communities by visiting their respective community landing pages.  If you are a Symantec Channel partner or Developer jump in the conversation!

Faster Performance:

This week we completed a major hardware upgrade on Connect.  We've essentially tripled the infrastructure supporting the service.  You should see faster browsing and faster search results.

New Features:

We've tweaked dozens features on Connect, but a few notable changes are:

  • Updated Group landing pages
  • One click subscribe/unsubscribe from group email...
priley | 15 Sep 2009 | 0 comments

By just about every measurement, Symantec Connect is a huge success in enabling users to troubleshoot their issues, allowing users to network and exchange information and insight into how to maximize the strength of their Symantec products, but also in innovating in terms of a community solution. No other community from any other enterprise company provides their users with the breath of functionality in terms of forums, videos, idea exchange, article libraries… and all in one integrated space. That being said, the future of Symantec Connect’s success is outside of these protective walls. It’s in the vast ocean of Symantec-oriented discussions that are initiated every minute of every day on Twitter, Facebook, thousands of other forums, blogs, and links being shared between users.

For example, using a real-time listening platform, we can see that just in the past week, “Symantec” has been mentioned in:...

LeslieMiller | 27 Aug 2009 | 64 comments

As you may have noticed, the rewards program catalog has seen some changes recently. We're excited to announce that you now have more options. Through the variety of gift cards offered (particularly Amazon.com) you can receive any of the items previously offered, and more!  And at the same rates.

The change was made strictly due to financial reasons. It's very expensive to ship items around the world. Often we found that we were paying 7 or 8 times the cost of the items just to ship them. Those are costs that are tough to justify, especially in these tough economic times. We had a couple of options:

  • Increase the cost of rewards across the board (which would have penalized all of our users).
  • Charge shipping back to the recipient (which would have penalized our non-US users).
  • Go to an electronic redemption model.

Hopefully, electronic redemption will work out for everyone. We will be adding more electronic...

.peter | 04 Dec 2009 | 43 comments

You may have already noticed our newest feature on Connect, Ideas.  The concept is simple, we are proving a place where the community can suggest ideas for new features in Symantec products, new products altogether or even ideas for how Symantec as a company could change.  You can even suggest ideas for Connect.  Once an idea is submitted, community members can vote that idea up or down.  The page defaults to list ideas that are "popular now" at the top of the list.  So as you vote you increase the visibility of various ideas.  Take a look and let us know what you think - in fact, submit some ideas for how we can improve Symantec Connect!  

The short video below will show you around ideas.

...
Hear4U | 20 May 2009 | 1 comment

It's not easy being green! 

In my last entry, I suggested I'd "elude" to this "green" a bit more.  Hopefully, you are all aware there are a number of technical support folks currently on the SEP community helping answer questions, creating articles that can solve many end-users problems (see here):
https://www-secure.symantec.com/connect/forums/tro...

So, you may be asking what this has to do with "being green?"  Good question - the tech support staff has a green badge included with their profile, so you can always identify them on the community.

I'd like to ask you help make "being green" a bit easier by...

AndyN | 23 May 2011 | 3 comments

Do you have questions about Symantec User Groups? What types of User Groups are there? What are the Advisory Board roles and responsibilities? How do I start a new User Group? What prizes are given away at User Group meetings?

All this information and much more!

.peter | 06 May 2009 | 41 comments

 Several of you probably already noticed the new features we launched this week in Connect.  If you didn't, check below for a quick recap of some of the highlights:

Read and Unread threads in the forum view.  If you've viewed a thread, then come back later and somebody else has added a comment since your last visit we've added a nifty blue dot telling you to take a look at the new content.  As an added bonus, if you click on the blue dot rather than the thread title you'll not only open the thread, but you will jump to the first unread post in the thread.  Very cool.  Similarly, the "solved" icon links to the solution in the thread.

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Threaded & nested forums.  You can now reply directly to a comment and have your reply "inserted...