Video Screencast Help
Protect Your POS Environment Against Retail Data Breaches. Learn More.
Showing posts in English
Kevin | 29 Mar 2011 | 18 comments
  • Updated all nodes tagged with Wise Application Packaging and Wise Installation Development changing them to Wise Packaging.
  • Fixed an issue where group admins were not being redirected to the group member page after they clicked on a link in a membership request email.
  • Fixed broken "Add Members" link on group landing page.
  • Fixed text notification emails to handle encoded ampersand sign gracefully.
  • Fixed an issue with the status selector on the Known Issues content type.
  • Updated the Chaos tool suite to 6.x-1.8 (2010-Oct-29) - maintenance release.
  • Updated the Diff module to 6.x-2.1 (2010-Aug-12) - maintenance release.
  • Updated the Forward module to 6.x-1.19 (2010-Sep-17) - maintenance release.
  • Updated the Internationalization module to 6.x-1.9 (2011-Mar-14) - maintenance release.
  • Updated the jQuery UI module to 6.x-1.4 (2010-Sep-08) - maintenance release.
  • Updated the User Points module to 6....
Kevin | 21 Feb 2011 | 0 comments
  • Improved the look and feel of the user profile pages.
  • Added the ability for users to fiter content on their own profile page by the "Published/Unpublished" state. This will give users the ability to manage their unpublished content from this feed rather than the soon-to-be retired "Workspace".
  • Fixed a caching issue that was preventing the "Listings per page" feature from working properly.
  • Fixed a caching issue that was keeping user stats from updating on the user profile pages.
  • Improved the "Move discussion" functionality so it checks to see if the comment creator was subscribed to the original thread. If they were subscribed, they are automatically subscribed to the new thread that is created when their comment is moved.
  • Improved server performance by changing the way we save and store error messages (out with the database, in with the flat files).
  • Fixed a caching issue that was...
Kevin | 14 Feb 2011 | 0 comments
  • Profiled code used to log users into Connect and improved performance. Average log in time went from ~30 seconds to less than 5 seconds.
  • Profiled and improved code behind user profile edits and additions. User > Edit > Save used to take ~30 seconds and now takes less than 5 seconds.
  • Launched new "Managed Security Services Blog" at http://www.symantec.com/connect/security/blogs
  • Fixed an issue with PHP warnings being included in some notification emails.
  • Fixed an issue with Omniture tracking code (om.content_title meta tag) missing from pages.
Kevin | 07 Feb 2011 | 5 comments
  • Improved load time on Group pages from ~22 seconds to ~1 second.
  • Fixed an issue that was making private posts public when editors modified the posts and did not explicitly uncheck the "public" checkbox.
  • Reformatted the activity feed on Group pages to match activity feeds on the rest of Connect.
  • Fixed a formatting issue with event items on the Groups page activity feed.
  • Fixed the "wait" animation on the Groups page activity feed.
  • Fixed the group subscription form wizard (admins only) to allow additional fields.
  • Resolved an issue with the home page activity feed where deep links to comments in forum threads were not linked properly.
  • Changed Activity and Profile labels on the user profile page to make more sense. The "Activity" menu item now reads "Profile" and links to your user profile. The "Profile" menu item now reads "Edit" and links to the edit form where you edit your profile information.
  • Changed...
Kevin | 31 Jan 2011 | 3 comments
  • Added the ability to filter search results by their "Solved" or "Unsolved" status.
  • Added a feature that will give admins, editors and trusted advisors the ability to create a new discussion thread from an off-topic comment.
  • Added a "Block Reason" field to the user profile so editors can track why a user was blocked.
  • Created a report that compares a .csv list of email addresses against the Connect user list to check for overlap.
  • Fixed an issue where month names on blog pages were showing up in the wrong language.
  • Addressed an issue with "Automatic alias" checkbox not staying checked.
  • Fixed an issue where videos tagged to appear in the "screencast help" section of the site were not appearing.
  • Tweaked special character handling in node bodies so "MS Word" style quotes will render properly.
  • Eliminated locked forum threads from the "can you solve...
Kevin | 24 Jan 2011 | 0 comments
  • Released new Known Issues utility to the Backup and Archiving community (This was the #1 pain point identified by users in Connect's "Ideas" area: http://www.symantec.com/connect/node/867051). This feature is currently in a "Pilot" phase and is only available in the Backup and Archiving Community: http://www.symantec.com/connect/backup-and-archivi...
  • Implemented a rewritten - more robust - SymAccount module.
  • Added a new menu item to facilitate UI language switching.
  • Changed the layout for Community "Stats" on the home page to make room for more categories (old layout was horizontal, new layout is vertical).
  • Fixed issue with Notifications weekly digest emails...
Kevin | 18 Jan 2011 | 0 comments
  • Resolved the issue of users not being able to log in via SymAccount.
  • Migrated PGP blog posts from http://blog.pgp.com to Connect.
  • Changed permissions so only Site Admins can now post videos to the "Screencast Help" section of Connect.
  • Fixed the "Recently Solved" lists that were not displaying any items.
  • Created a group subscription membership vetting form for the Symantec Compliance Product Group
  • Added a report for node/comment statistics per Community/Utility.
Kevin | 18 Jan 2011 | 15 comments

Maintenance is scheduled to take place on Symantec's SymAccount authentication service for 12 hours* Saturday, January 22 beginning at 7:30 AM PST**.

Symantec's Connect community uses the SymAccount service to authenticate users to the community.

During this time,

  • Anonymous users will be able to browse and search Connect content as usual.
  • Users who logged in before the outage will remain authenticated and will be able to browse, search, and post content as usual.
  • Users attempting to log in during the outage will be denied.
  • Users attempting to set up a new account during the outage will be denied.

The SymAccount team is upgrading to a new infrastructure that should speed up the log in process significantly.

* We expect the upgrade to take less time than is allotted but, as is the case with all upgrades, issues may arise that could cause this outage to be longer than scheduled. If issues are encountered...

Kevin | 17 Dec 2010 | 0 comments
  • Addressed an issue in the event registration system where group admins were able to change the details of their event but the new details were not included on status and reminder emails.
  • Addressed an issue where group admins of gated groups were getting empty email notifications when users requested membership to their group.
Kevin | 10 Dec 2010 | 0 comments
  • Added code to the "Contact Us" form that will detect when a computer (spam bot) is filling out the form and will reject the submission.
  • Added a "Userpoints audit tool" to help us troubleshoot the balances on the "Top Contributors" block.
  • Added code that hides private nodes from the "solve this" list.
  • Added an "Author" subtab to the Notifications tab on user profile pages to allow users to manage their subscriptions to authors.
  • Fixed an issue where admins and editors were unable to change the community and product of an existing node to move it to a new (correct) community.
  • Hid the point totals on the Trusted Advisors tab of the Top contributors block.
  • Added translation links to all content types so users could navigate between translated versions of the same article.
  • Resolved issue with images being served via http to authenticted (https) users.
  • Resolved...