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Symantec Connect

Showing posts in English
Kevin | 21 Aug 2013 | 0 comments

Updates deployed to the Connect production servers as a result of the code sprint that ended 20 August 2013.

User Facing: Desktop

  • Enhanced the RSS Builder to give users the ability to specify a target blog, product, and/or language when building valid RSS URLs to pull content streams from Connect.
  • Fixed an issue with votes not displaying on content that had been voted on. Also added defensive code to keep this issue from reoccurring.
  • Modified the workflow system to give Security Response bloggers the ability to work on (edit, update, advance in the workflow) blog posts authored by other members of the Security Response team.
  • Launched the official Symantec blog: ""
  • Processed an updated collection of API documentation pages for the...
Kevin | 07 Aug 2013 | 0 comments

Updates deployed to the Connect production servers as a result of the code sprint that ended 06 August 2013.

User Facing: Desktop

  • Added [brackets] around group names when they appear in the subject lines of email notifications. This enables users to organize their mailboxes with rules that detect group names enclosed in brackets.
  • Added the ability for users -- who've been granted the translator role -- to add translations of comments to Connect. Translators can already translate forum posts, now they can translate the replies to those posts.
  • Fixed a few IE8 and Firefox navigation issues with the new Help Center.
  • Fixed an issue with incorrect solved counts under the Trusted Advisors tab on the Community overview pages.

Admin Facing

  • Resolved a permissions issue that was allowing underprivileged users to promote content to a featured state.
  • ...
Kevin | 24 Jul 2013 | 0 comments

User Facing: Desktop

  • Launched the new 'Managing Mobility' Community.
  • Added a new Site Help area where we can document Connect's features for new users.
  • Fixed an issue with links to new forum comments not working correctly.
  • Fixed an issue with the "See full discussion" links in the forum tool-tips pointing to incorrect target pages.
  • Fixed an issue with broken links to auto-generated thumbnail images.
  • Fixed an issue with encoded characters in activity feeds on user profile pages.
  • Fixed an issue with encoded characters in activity feeds on group home pages.

Admin Facing

  • Reconfigured the Security Response Blog workflow to publish, by default, new blog posts. (Old behavior was to save new blog posts as drafts.)

Performance Wins

Kevin | 10 Jul 2013 | 0 comments

User Facing: Desktop

  • Updated the code that displays Twitter feeds on Connect to leverage the new Twitter v1.1 API. (Twitter feeds are now displaying properly on Connect.)
  • Modified links in translated versions of home page banner to respond correctly for users who are viewing the home page in languages other than English.
  • Added support for double byte file names (and file extensions) to support languages like Japanese and Chinese.
  • Added the ability for users to set a language preference in their user profile and establish a default UI language for their authenticated sessions.
  • Fixed an issue with the pop-up site announcement banner that continued to display even after users had dismissed it.
  • Added "please login or register" message to the "actions" menu on forum pages for users who are not authenticated. (The old behavior was a blank actions menu.)

Admin Facing

  • Gave site admins the...
Kevin | 26 Jun 2013 | 0 comments

User Facing: Desktop

  • Addressed an issue where translators were translating Security Response Blog posts and leaving the ability for users to comment enabled.
  • Updated the code on the pop-up user profile cards so they pull in translated strings when the UI is set to an language besides English.
  • Fixed a problem with the old-style site announcement not appearing after we implemented the new-style site announcement.
  • Added a "cancel" button to the submission form (user request).

Admin Facing

  • Improved the split-solution admin tool by linking each post back to its origin page.
  • Modified admin-facing error logging code to skip unnecessary warnings.

Performance Wins

  • Profiled the forum list pages (some of the most time-consuming page loads on the site) and optimized based on our findings.

Behind the Scenes

  • Security Update: Chaos tool...
LeslieMiller | 20 Jun 2013 | 0 comments

We're happy to announce that you now have an additional option for how you are notified about updates to the content you're watching on Connect. You can now enter an alternate email address for Connect to send your notifications. This can be particularly helpful if you do not want to notifications sent to the same email address that exists on your Symantec account.

To set your alternate email address follow these easy steps:

1. Log in to Connect and access your account from the top right navigation bar.

2. Click on "Edit Account."

Screen Shot 2013-06-20 at 11.37.53 AM.png

3. Scroll down to the "Messaging and Notifications settings" area and enter the alternate email address.


Kevin | 11 Jun 2013 | 0 comments

User Facing: Desktop

  • Added a way for users to enter a alternate email address to their user profile for email notifications.
  • Added the ability for privileged users to translate forum posts.
  • Removed the "0 comments" label from blog posts where comments have been disabled and will never have any comments.
  • Added a share widget to Connect pages that will allow users viewing Connect in the Chinese language to share posts to the Sina Weibo microblogging website.
  • Improved the formatting of events when they are exported from Connect and imported into Microsoft Outlook.
  • Improved the workflow code to fix an issue with edited posts reverting to an unpublished state.
  • Fixed the stuck "Solution" counter on user profile pages.
  • Fixed an issue with the "status" flag on Idea and Known Issue content types. The flag now...
LeslieMiller | 03 Jun 2013 | 0 comments

We are introducing a new configuration on Symantec Connect that will help you see information in whichever language you are most comfortable seeing.

In the past, Symantec Connect has ignored any preferences that you have set in your browser and has loaded the English version of Connect (by default) or has remembered the language interface that you switch to while using Connect. This configuration change will enable Connect to identify preferences that you have set in your web browser and serve you the appropriate language interface automatically. If you prefer to have Connect appear in English (or any other language available), you simply need to choose that language from the language switcher--and Connect will remember your preference.

Language Switcher.png

Kevin | 16 May 2013 | 4 comments

User Facing: Desktop

  • Added a "Request split solution" option that gives the author of a forum post the ability to mark multiple comments as solutions to their problem. This feature also distributes the award points equally between the solution authors.
  • Added code that emails the author of a solution when their comment is marked as such.
  • Removed errant partner badges from posts made by Symantec employees.
  • Added a redemption option to the Rewards Catalog for (China).
  • Added a redemption option to the Rewards Catalog for (Japan).
  • Updated "Known Issue" posts that were tagged with "language = unknown" to be tagged with the appropriate language.
  • Fixed a few minor issues with the group notifications subscribe/unsubscribe checkbox on group home pages.
  • Fixed an issue with a blank first line in RSS feeds.
  • Fixed an issue...
Kimberley | 03 May 2013 | 1 comment

Want to receive Connect notificationsf in your Outlook RSS folder? It's a great way to find out what's new in the areas that interest you on the Connect site, without cluttering your Inbox with notifications. Just follow these few steps to get up and running with a Connect RSS feed in Microsoft Outlook:

Note: The RSS feed only captures new posts, not comments made.

1.       Go to Symantec Connect, and right-click on the RSS Feed orange logo at the level that you want to save your RSS (in this example, for all Cluster Server Forums) and click Copy Link Address.



2.       Go to MS Outlook, and right-click on RSS Feeds from your mailbox list.