There's nothing worse than having a forum query with little information provided. It means extra time taken to ask questions of the OP in order to crack open the required information in order to begin the troubleshooting process.
The easiest way around this is to tag the forum query correctly...and in doing so, you provide as much information as possible. This in itself is really easy to do, and taking the time when creating the query by providing the correct tags will save a lot of effort in trying to decipher the background information.
Information that should be selected must include:
1. Operating system on which product is running - self-explanatory!
2. Select one product (Required) - This is going to tell forumites what product you're using. But more importantly, selecting the version of the product, ie. Backup Exec 2012, is going to ensure that if you don't mention this bit of information in the initial...