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Kevin | 26 Jun 2013 | 0 comments

User Facing: Desktop

  • Addressed an issue where translators were translating Security Response Blog posts and leaving the ability for users to comment enabled.
  • Updated the code on the pop-up user profile cards so they pull in translated strings when the UI is set to an language besides English.
  • Fixed a problem with the old-style site announcement not appearing after we implemented the new-style site announcement.
  • Added a "cancel" button to the submission form (user request).

Admin Facing

  • Improved the split-solution admin tool by linking each post back to its origin page.
  • Modified admin-facing error logging code to skip unnecessary warnings.

Performance Wins

  • Profiled the forum list pages (some of the most time-consuming page loads on the site) and optimized based on our findings.

Behind the Scenes

  • Security Update: Chaos tool...
LeslieMiller | 20 Jun 2013 | 0 comments

We're happy to announce that you now have an additional option for how you are notified about updates to the content you're watching on Connect. You can now enter an alternate email address for Connect to send your notifications. This can be particularly helpful if you do not want to notifications sent to the same email address that exists on your Symantec account.

To set your alternate email address follow these easy steps:

1. Log in to Connect and access your account from the top right navigation bar.

2. Click on "Edit Account."

Screen Shot 2013-06-20 at 11.37.53 AM.png

3. Scroll down to the "Messaging and Notifications settings" area and enter the alternate email address.


Kevin | 11 Jun 2013 | 0 comments

User Facing: Desktop

  • Added a way for users to enter a alternate email address to their user profile for email notifications.
  • Added the ability for privileged users to translate forum posts.
  • Removed the "0 comments" label from blog posts where comments have been disabled and will never have any comments.
  • Added a share widget to Connect pages that will allow users viewing Connect in the Chinese language to share posts to the Sina Weibo microblogging website.
  • Improved the formatting of events when they are exported from Connect and imported into Microsoft Outlook.
  • Improved the workflow code to fix an issue with edited posts reverting to an unpublished state.
  • Fixed the stuck "Solution" counter on user profile pages.
  • Fixed an issue with the "status" flag on Idea and Known Issue content types. The flag now...
LeslieMiller | 03 Jun 2013 | 0 comments

We are introducing a new configuration on Symantec Connect that will help you see information in whichever language you are most comfortable seeing.

In the past, Symantec Connect has ignored any preferences that you have set in your browser and has loaded the English version of Connect (by default) or has remembered the language interface that you switch to while using Connect. This configuration change will enable Connect to identify preferences that you have set in your web browser and serve you the appropriate language interface automatically. If you prefer to have Connect appear in English (or any other language available), you simply need to choose that language from the language switcher--and Connect will remember your preference.

Language Switcher.png

Kevin | 16 May 2013 | 4 comments

User Facing: Desktop

  • Added a "Request split solution" option that gives the author of a forum post the ability to mark multiple comments as solutions to their problem. This feature also distributes the award points equally between the solution authors.
  • Added code that emails the author of a solution when their comment is marked as such.
  • Removed errant partner badges from posts made by Symantec employees.
  • Added a redemption option to the Rewards Catalog for (China).
  • Added a redemption option to the Rewards Catalog for (Japan).
  • Updated "Known Issue" posts that were tagged with "language = unknown" to be tagged with the appropriate language.
  • Fixed a few minor issues with the group notifications subscribe/unsubscribe checkbox on group home pages.
  • Fixed an issue with a blank first line in RSS feeds.
  • Fixed an issue...
Kimberley | 03 May 2013 | 1 comment

Want to receive Connect notificationsf in your Outlook RSS folder? It's a great way to find out what's new in the areas that interest you on the Connect site, without cluttering your Inbox with notifications. Just follow these few steps to get up and running with a Connect RSS feed in Microsoft Outlook:

Note: The RSS feed only captures new posts, not comments made.

1.       Go to Symantec Connect, and right-click on the RSS Feed orange logo at the level that you want to save your RSS (in this example, for all Cluster Server Forums) and click Copy Link Address.


2.       Go to MS Outlook, and right-click on RSS Feeds from your mailbox list.


Kevin | 01 May 2013 | 0 comments

User Facing: Desktop

  • Added a "My Notifications" link to the Account menu.
  • Updated private message notifications to include the title of the private message in the email subject line.
  • Added the ability for authors of Official Symantec Blogs to enable moderation on comments posted to their blogs.
  • Enhanced the parent/child group functionality to: (1) allow a child group to have different privacy settings than the parent group; and (2) allow the hiding of child groups from users who are not members of the parent group.
  • Improved the reward points transaction logs by adding better descriptions of (and hyperlinks to) the activities the user performed to earn the points.
  • Fixed an issue with an "updated" label being displayed on "new" posts.
  • Fixed an issue with Videos from the recent Vision conference not playing on Connect.

Admin Facing

  • Added the ability for our Group Admins to see...
Kevin | 19 Apr 2013 | 0 comments

User Facing: Desktop

  • Improved the code that imports Accreditation and Certification levels achieved by Connect users. Also refreshed the database to reflect the latest Accreditation and Certification info on Connect user profile pages.
  • Changed who can mark forum posts as solved (and who can clear a previous solution).
    • Users who can mark and/or clear a solution:
      -- The author of the problem post.
      -- Community Managers
    • Users who can mark a solution but cannot clear a solution:
      -- Trusted Advisors
      -- Technical Supporters
  • Added the ability for some privileged users to unpublish (but not delete) unsuitable or inappropriate content.
  • Added code that makes it more obvious to a user who is marking a solution that if they change their mind, they must clear a previous solution before they are able to mark a new solution.
  • Fixed an issue with IE users who were unable to see the...
Kevin | 03 Apr 2013 | 0 comments

User Facing: Desktop

  • Added a Workflow tab that authors can use to move their submissions through Connect's workflow states. This new feature also gives authors and Community Managers the ability to attach notes to each step of a submission's workflow. See the attached workflow image for an example.
  • Enhanced navigation in the forum area of the site by adding dropdown capability to the forum name in the main navigation. Hovering over the forum name now presents the user with links to the other forums in the current community.
  • Added a facet to the search results page that allows you to filter your search results by language.
  • Hyperlinked the community names in the main navigation so users can more quickly navigate to a target community's overview page.
  • Added new drop down filters to Video list pages to help users find videos based on their category; e.g. Demo, How-to, Overview.
  • Added code that hides the...
Kevin | 22 Mar 2013 | 0 comments

User Facing: Desktop

  • Added more robust image upload tool that allows you to:
    • Upload images to a personal directory on the server.
    • Browse your uploaded images.
    • Resize your uploaded images.
    • Generate thumbnails (small versions) of your images.
    • Delete your uploaded images.
  • Added code that displays the Badgeville badges a user earns through Symantec partner activities.
  • Added a popup that displays when you mouse over a username. The popup displays details about the user and allows you to easily subscribe to receive email notifications when the target user posts.
  • Fixed an issue with our iCal export that was exporting the incorrect event time to our members in Arizona.
  • Fixed an issue with some videos not playing in the Connect help section of the site.
  • Fixed a regression in the new user sign up form. Users should not be required to specify what community they visit most...