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Symantec Connect

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Connect Updates (11 Jan 2012)
Kevin M. | 02 May 2012 | 0 comments
  • Added a "persistent badge" functionality that will allow the display of a user's badge at the time of the posting. So, if a user was a Trusted Advisor in 2010 but not in 2011, posts they made in 2010 will include their "Trusted" badge while posts made in 2011 will not.
  • Enhanced the "New discussion" functionality to allow privileged users to move child comments -- along with their displaced parents -- to a new discussion.
  • Added functionality that will allow embedded videos to play on mobile devices.
  • Fixed an issue that was posting user badges incorrectly on node creation and New discussion creation when performed by privileged users.
  • Fixed an issue with the number of replies listed in the "Recent Blog Posts" block.
  • Fixed an issue with the invisible "Admin" badge.
  • Improved Omniture analytics tracking in forums.
  • Modified the video content type to keep embed codes...
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Connect Updates (03 Jan 2012)
Kevin M. | 14 Mar 2012 | 0 comments
  • Completed migration of "IT Industry Trends" blog to Connect: http://www.symantec.com/connect/symantec-blogs/it-...
  • Updated code that manages the "Email Group Members" feature. Disabled character encoding on special characters in emails.
  • Improved "Email Group Members" feature to use BCC field to hide email addresses and protect the privacy of group members.
  • Tweaked the CSS that renders pages when they're printed.
  • Fixed styling of the new global footer menu.
  • Removed the community name from the tag cloud on blog pages.
  • Upgraded the XML Sitemap module.
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Connect Updates (19 Dec 2011)
Kevin M. | 20 Dec 2011 | 0 comments
  • Added an "Event Invitation Wizard" that gives creators of events (that are associated with a group) a tool to build -- and email -- HMTL invitations to members of their groups.
  • Fixed "Email Group Members" functionality to allow group admins to reach out, via email, to members of their groups.
  • Performance: Moved the loading of screencast help into ajax to lighten each page load.
  • Added a global footer menu to help users quickly find support and product resources.
  • Added global block to the top of the right column that includes links to popular Symantec.com resources.
  • Added bridge pages to offerings in Symantec's Small Business store.
  • Resolved an issue with the calendars in various parts of the site not rendering.
  • Fixed the rendering of the tool used to attach files to comments.
  • Updated Omniture tracking code.
  • Changed awarding of user points on profile completion to legacy users only.
  • Fixed...
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Connect Updates (07 Dec 2011)
Kevin M. | 20 Dec 2011 | 0 comments
  • Added code that emails a group manager when a member opts to leave their group. (If you manage a group, you can opt-in to these notifications by editing your group page and checking the "Notify me via email when a member leaves this group" checkbox under the "Group Owner Notification" heading near the top of the edit form.)
  • Standardized the pager links at bottom of forum list pages with pager links at bottom of other list pages (articles, downloads, ideas) on the site.
  • Refactored the taxonomy filters to leverage the SOLR engine for improved performance.
  • Removed a depreciated content type (promotions).
  • Fixed the non-functional "items per page" drop down on non-forum utility pages.
  • Fixed an issue that was allowing users without a positive points balance to place orders in the /rewards catalog.
  • Fixed an issue with unusual redirection that was happening when a user clicked links on another user...
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Connect Updates (28 Nov 2011)
Kevin M. | 20 Dec 2011 | 0 comments

General Enhancements:

  • Refactored image upload process to make including uploaded images in posts more intuitive.
  • Added functionality that will send an email to the appropriate Symantec Technical Support Engineer (TSE) when a forum post is flagged (by a Community Manager or a Trusted Advisor as being "escalated to support". In the past, these posts were simply posted to a list of issues that the TSEs could check at their leisure.
  • Fixed an issue with the image browser that was keeping it from displaying thumbnail images in the tool that helps users include images in their posts.
  • Fixed a database issue with some public posts that were displaying the private flag. Added code to prevent future occurrences.
  • Fixed an issue with the Screencast help files not having titles that users could click on to view the help video in question.
  • Removed the link to the deprecated group notifications screen on the user profile...
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Connect Updates (08 Nov 2011)
Kevin M. | 14 Mar 2012 | 0 comments
  • Added support for "subgroups". Some Connect groups have grown to the point where they would like to start spawning "subgroups" for their members who want to organize around a special interest that is related to the parent organization but may not be of interest to all members of the parent group. Users who join a subgroup are automatically added as members of the parent group. Users who leave a parent group are automatically removed from child groups.
  • Added a "Company Information" section to the user profile page. Also started a promotion that will award 25 Reward Points to users who complete the Company Information section of their profile before December 31, 2011.
  • Added the ability to filter activity feeds on group pages by topic.
  • Fixed an issue with group email functionality that was not allowing group owners to send email blasts to members of their groups.
  • To improve performance, added a limit to the number...
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Connect Updates (25 Oct 2011)
Kevin M. | 02 May 2012 | 0 comments
  • Enhanced the notifications system to include more specific explanations regarding why users receive each message in their email digest. Each explanation is followed by a link to the subscription in question so they can more easily make modifications to their personal subscription choices.
  • Automated the process whereby ParterNet members who are also STEP technology partners are automatically added to a group tailored to their specific interests.
  • Completed migration of SSIM (Symantec Security Information Manager) content from the "SymIQ for Partners" system to Connect.
  • Tweaked code that displays promotions to allow targeted (per product) promotions to be posted.
  • Cleaned up bad (imported) data that was discovered in the locales_source (translation) table.
  • Fixed a code regression that was causing the /connect/calendar/ to fail.
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Connect Updates (11 Oct 2011)
Kevin M. | 14 Mar 2012 | 2 comments
  • At the request of some internal Symantec groups, we modified the behavior of notifications system that will account for a user who posts content, forgets to tag it for a group, and then circles back to associate the post with a group. The default behavior was for no "makeup" notification to be sent when a submission is edited to add group associations. The new behavior is for email notifications to go out to members of the group that the content is associated with on edit.
  • Fixed an issue where posts that were marked as private and assigned to a group were being saved as public.
  • Changed the default groups collector page (/connect/groups) to list North American groups by default.
  • Added code that limits a group owner's ability to make potentially dangerous configuration changes to their group settings.
  • Fixed a problem with auto-expiration of reward points after 1-year of inactivity. In some edge cases, points were not auto-...
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We're Currently Re-Indexing Connect
Kevin M. | 02 May 2012 | 3 comments

We are re-indexing the Connect site this evening to implement a few code updates.

Until the re-indexing completes, new posts will not show up on forum list pages.

We expect the process to be finished in approximately 14 hours.

Thank you for your patience.

Kevin

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Connect Updates (27 Sep 2011)
Kevin M. | 14 Mar 2012 | 1 comment
  • Changed the default workflow state in the Draft Workflow from "Save Draft" to "Publish" since many users were accidentally saving drafts and then writing us to see what we had done with their submission(s). The default workflow state is now "Published". If a user wants to save a draft, they can click the "Save Draft" radio button.
  • Added the ability for user groups to add a Twitter feed to their group home page.
  • Fixed an issue that forced users to re-enter search criteria when they switched between a content search and a user search.
  • Cleaned up some errors that were introduced when the user accreditation badge and profile section was added.
  • Made display of "Private" label consistent between forum list pages and other content types.
  • Improved language handling capabilities of group membership request forms.
  • Improved language negotiation handling when a page is available in...
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