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Symantec Connect

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Kevin | 28 Nov 2012 | 0 comments

User Facing: Desktop

  • Added a "Language Translation" option that allows users to view a machine-translated version of any article in either French, German, Spanish, Japanese, or Simplified Chinese. Read more here:
  • Added code that flushes blog home pages from the Akamai caching servers when a new blog is posted that should be displayed on the home page.
  • Added an automated test for SymAccount outages. When the test discovers that SymAccount is down, a message is automatically displayed that explains the outage to users.
  • Updated collaborative articles code to properly display the list of users who contributed to a collaborative article.
  • Removed IT Trends feeds from non-trends pages.
  • Retooled Twitter feeds on Blog pages to support Twitter's new...
Kevin | 15 Nov 2012 | 4 comments

This morning, Symantec Connect users posted for the one millionth time to the vibrant social business network.

The site currently has more than 285,000 users of Symantec products that share their technical experiences and savvy.

Kevin | 14 Nov 2012 | 2 comments

User Facing: Desktop

  • Updated the list of groups available at the "Account > My Groups" area to hide groups where membership status is pending.
  • Fixed an issue with video pages displaying the video player when the video is a download and does not need a player.
  • Fixed the ability to sort lists of content by "Highest Score".
  • Updated the display of RSS feeds for groups so they display the group name in the RSS title.
  • Implemented an "advertising free" spell checker on content submission forms.
  • Fixed an issue reported when users attempted to preview an Article before posting.
  • Added Japanese and Simplified Chinese user interfaces to Connect.
  • Removed the "Store" menu from the main navigation when the UI language is switched to Japanese.
  • Added the ability to link IT Trends to blog posts via user submitted "free tags".
  • Removed more than 1,...
Kevin | 31 Oct 2012 | 0 comments

User Facing: Desktop

  • Modified our spam detection code so it would not allow spammers to avoid detection by successfully entering a word phrase (captcha).
  • Modified the permalinks on comments to include the more useful thread Title (instead of the comment timestamp) when bookmarking.
  • Changed the color of the thumbs down voting widget from green back to red.
  • Tested the content counter to ensure it would work after submissions hit the 1,000,000 mark.
  • Added image rotation to home page hero region.
  • Updated the blog list pages to display, by default, blogs in the user's currently selected language.
  • Fixed an issue in the user registration form that was pre-selecting the first options in each of the fields as default input. Selected options are now "Choose one" which should result in more accurate data collection.

Admin Facing

  • Created an admin tool that gives...
Kevin | 18 Oct 2012 | 0 comments

User Facing: Desktop

  • Added an "IT Trends" community to Connect. This new community gives users a simple, easy-to-navigate view of what other Symantec users are talking about.
  • Fixed an issue with partner badges being systematically added to the profiles of Symantec employees when they were added to the PartnerNet group.
  • Fixed an issue with blog posts changing breadcrumbs on submission.
  • Removed the duplicate navigation bar that authenticated users were seeing on their profile pages.
  • Modified the featured article carousel on community overview pages to allow modification by community managers and inclusion of special-use HTML.
  • Created a new permission that will give content reviewers (like product managers) the ability to view and review unpublished submissions.
  • Fixed an issue with a URL that's embedded in a product UI:...
LeslieMiller | 18 Oct 2012 | 1 comment

We're excited to launch a new section on Connect called IT Trends. This section will make it easier for you to follow conversations about today's technologies across Connect. For the most part, conversations will still happen in their respective product communities. However, you can follow those conversations and have discussions on the general technology on their respective trends page. You can follow Cloud Computing content here and Enterprise Mobility content here.

How Trends Works:
Pieces of content still live in their respective product communities. However, the trends page allows users to "view" the topics in one centralized place. In other words, Connect gathers all of the conversations happening about a particular trend topic and provides users to links to those various...

Kimberley | 17 Oct 2012 | 9 comments

A New Beta Program Introduces Machine Translation of Connect Content

Accessing the great articles content on Symantec Connect in the language of your choice is now just a click away. As a beta program, we’ve introduced machine translation of article content that is available in five languages: French, German, Spanish, Japanese, and Simplified Chinese.

With real-time translations of Connect articles content, you can now experience both user interface and content in your native language. An easy-to-maneuver toggle lets you flip between source English content and the machine-translated language content for easy comparison. And a feedback survey on every page lets you rate the translation quality and let us know how we’re doing!

To access machine...

Kevin | 11 Oct 2012 | 0 comments

SymAccount and the Connect servers will be undergoing some maintenance this weekend.

First Window

The first window will involve maintenance on SymAccount and not Connect so it will have a smallish impact on Connect users. If you are logged in before the SymAccount maintenance window, you will be able to continue working in Connect.

Start: Fri, Nov 16th, at 06:30pm PST
End: Sat, Nov 17th, at 08:30am PST

Second Window

During the second window, we'll be working on the Connect servers. Users will be able to read, browse, and search Connect content. Users will not be able to log in to contribute content, post comments, or vote on content.

Start: Sat, Nov 17th, at 02:00pm PST
End: Sat, Nov 17th, at 04:00pm PST

Kevin | 03 Oct 2012 | 0 comments

User Facing: Desktop

  • Added a search box to the "Community Product Map" at
  • Fixed an issue that was keeping Brightcove videos from playing for authenticated users.
  • Fixed an issue that was keeping Certified and Accredited badges from displaying on new user comments.
  • Removed the broken link that read "[Author's] blog posts" from all blog pages.
  • Removed the black text from the "search" button on the search results page and from the "leave group" button on group pages.

User Facing: Mobile

  • Removed product descriptions from forum lists (mobile only) to de-clutter.
Kevin | 19 Sep 2012 | 2 comments

User Facing: Desktop

  • Added previous "<" and next ">" buttons to forum posts so users can easily browse from one post to the next without having to visit the forum list page.
  • Added a feature that displays the names of contributors that use the "collaborative editing" process to submit enhancements to Workflow Component Articles.
  • Fixed an issue with Group RSS feeds not working properly.
  • Fixed an issue that was allowing users to earn reward points by editing their posts.

User Facing: Mobile

  • Fixed an issue with the sorting of forum posts when the user clicks the "Show more" button.

Admin Facing

  • Restored the ability to view who has voted on a post or comment (to help curb cheating).
  • Added the ability for admins to view who voted "Me Too" on Known Issues.
  • Added the "Report spam" (formerly...