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Kevin | 07 Mar 2012 | 0 comments
  • Successfully split the Backup and Archiving community into two new communities: "Archiving and eDiscovery" and "Backup and Recovery".
  • Successfully integrated Ideas from Clearwell Systems into the new "Archiving and eDiscovery" community.
  • Changed the behavior of the voting widgets to ignore (and not respond to) a double-click.
  • Fixed an error that users saw when they attempted to vote on an Idea that they had already voted on.
  • Added the ability to "deep link" into a pre-filtered list page by appending specific values to the URL. For example, to link to the Backup Exec forum with filters set to "version=11.x" and "topic=Case Study" and "language=English" you would use this URL:...
Kevin | 22 Feb 2012 | 0 comments

General updates:

  • Added a "Partner" badge to the user profile page and posts made by partners.
  • Resolved an issue with URL aliases that was causing groups who changed their names to retain the SEO-friendly URL of the old group name.
  • Solved the mystery of the disappearing Store menu.
  • Resolved an issue where users who were imported into Connect from other systems were unable to accept the Connect terms and conditions.
  • Fixed an issue with accreditation badges not displaying on content posted by accredited Connect users.
  • Improved the "blue dot" behavior by modifying the caching technique used to display (or not display) the dot on lists.
  • Added code that translates the /symantec-blogs/design%40symantec URL to /symantec-blogs/design-at-symantec

Performance updates:

  • Relieved a load on automated scripts by implementing an improved method to regenerate and cache...
Kevin | 08 Feb 2012 | 2 comments

General updates:

  • Users can now subscribe to be notified by email when the status of an Idea changes.
  • The default setting for notifications is now "autosubscribe" for new users. This means they'll automatically receive an email when a solution is posted to questions they raise in the forums. (The autosubscribe setting can be changed by any user in their profile.)
  • Changed the Accreditation and Certification badges to leverage CertTracker imports instead of data pulled from PartnerNet on login.
  • Moved the Design@Symantec blog from to Connect:
  • Added vouchers for "Symantec Technical Specialist" and "Symantec Certified Specialist" exams to the Connect Rewards catalog.
  • Granted 13,452 ParterNet...
Kevin | 26 Jan 2012 | 3 comments
  • Added "Symantec Certifications" to the profile pages of qualifying (certified) users. See for a explanation of the difference between certification and accreditation.
  • Added code that will delete the child "Meeting Invitation" node when the parent "Event" node is deleted.
  • Modified the "Share" menu to exclude the "email" option from anonymous users.
  • Translated the "Public Group" and "Private Group" portions of the UI to French, German, and Spanish.
  • Fixed /calendar navigation so users can more easily switch from month to month.
  • Fixed persistant user badges to work correctly on comments.
  • Upgraded Date module (security release)....
Kevin | 11 Jan 2012 | 0 comments
  • Added a "persistent badge" functionality that will allow the display of a user's badge at the time of the posting. So, if a user was a Trusted Advisor in 2010 but not in 2011, posts they made in 2010 will include their "Trusted" badge while posts made in 2011 will not.
  • Enhanced the "New discussion" functionality to allow privileged users to move child comments -- along with their displaced parents -- to a new discussion.
  • Added functionality that will allow embedded videos to play on mobile devices.
  • Fixed an issue that was posting user badges incorrectly on node creation and New discussion creation when performed by privileged users.
  • Fixed an issue with the number of replies listed in the "Recent Blog Posts" block.
  • Fixed an issue with the invisible "Admin" badge.
  • Improved Omniture analytics tracking in forums.
  • Modified the video content type to keep embed codes...
Kevin | 04 Jan 2012 | 0 comments
  • Completed migration of "IT Industry Trends" blog to Connect:
  • Updated code that manages the "Email Group Members" feature. Disabled character encoding on special characters in emails.
  • Improved "Email Group Members" feature to use BCC field to hide email addresses and protect the privacy of group members.
  • Tweaked the CSS that renders pages when they're printed.
  • Fixed styling of the new global footer menu.
  • Removed the community name from the tag cloud on blog pages.
  • Upgraded the XML Sitemap module.
Kevin | 20 Dec 2011 | 0 comments
  • Added an "Event Invitation Wizard" that gives creators of events (that are associated with a group) a tool to build -- and email -- HMTL invitations to members of their groups.
  • Fixed "Email Group Members" functionality to allow group admins to reach out, via email, to members of their groups.
  • Performance: Moved the loading of screencast help into ajax to lighten each page load.
  • Added a global footer menu to help users quickly find support and product resources.
  • Added global block to the top of the right column that includes links to popular resources.
  • Added bridge pages to offerings in Symantec's Small Business store.
  • Resolved an issue with the calendars in various parts of the site not rendering.
  • Fixed the rendering of the tool used to attach files to comments.
  • Updated Omniture tracking code.
  • Changed awarding of user points on profile completion to legacy users only.
  • Fixed...
Kevin | 08 Dec 2011 | 0 comments
  • Added code that emails a group manager when a member opts to leave their group. (If you manage a group, you can opt-in to these notifications by editing your group page and checking the "Notify me via email when a member leaves this group" checkbox under the "Group Owner Notification" heading near the top of the edit form.)
  • Standardized the pager links at bottom of forum list pages with pager links at bottom of other list pages (articles, downloads, ideas) on the site.
  • Refactored the taxonomy filters to leverage the SOLR engine for improved performance.
  • Removed a depreciated content type (promotions).
  • Fixed the non-functional "items per page" drop down on non-forum utility pages.
  • Fixed an issue that was allowing users without a positive points balance to place orders in the /rewards catalog.
  • Fixed an issue with unusual redirection that was happening when a user clicked links on another user...
Kevin | 28 Nov 2011 | 0 comments

General Enhancements:

  • Refactored image upload process to make including uploaded images in posts more intuitive.
  • Added functionality that will send an email to the appropriate Symantec Technical Support Engineer (TSE) when a forum post is flagged (by a Community Manager or a Trusted Advisor as being "escalated to support". In the past, these posts were simply posted to a list of issues that the TSEs could check at their leisure.
  • Fixed an issue with the image browser that was keeping it from displaying thumbnail images in the tool that helps users include images in their posts.
  • Fixed a database issue with some public posts that were displaying the private flag. Added code to prevent future occurrences.
  • Fixed an issue with the Screencast help files not having titles that users could click on to view the help video in question.
  • Removed the link to the deprecated group notifications screen on the user profile...
Kevin | 08 Nov 2011 | 0 comments
  • Added support for "subgroups". Some Connect groups have grown to the point where they would like to start spawning "subgroups" for their members who want to organize around a special interest that is related to the parent organization but may not be of interest to all members of the parent group. Users who join a subgroup are automatically added as members of the parent group. Users who leave a parent group are automatically removed from child groups.
  • Added a "Company Information" section to the user profile page. Also started a promotion that will award 25 Reward Points to users who complete the Company Information section of their profile before December 31, 2011.
  • Added the ability to filter activity feeds on group pages by topic.
  • Fixed an issue with group email functionality that was not allowing group owners to send email blasts to members of their groups.
  • To improve performance, added a limit to the number...