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Symantec Connect

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Kevin | 16 Aug 2011 | 0 comments
  • Resolved a problem with forum teaser text missing from the tool tips on forum listing pages.
  • Added "Filed under" section to group pages that are associated with a product.
  • Fixed an issue with abnormal dates (31 Dec 1969) on group home page activity feeds.
  • Updated code that renders dynamic page titles on "E-mail Members" and "Faces of " pages to be more intuitive. (Titles for both pages used to be "List".)
  • Made event registration a little easier by auto-filling the "phone number" field with the number stored in the user's profile.
  • Applied security update to Devel module.
  • Fixed a Javascript issue that was throwing errors on group listing pages and group pages without a group image.
  • Fixed a problem with the path to the Rewards CSS file.
  • Applied a patch to the notifications module to improve database query performance.
  • Fixed mis-categorized topics on the create and edit forms.
Kevin | 03 Aug 2011 | 0 comments
  • Added a "private" label that displays at the node-level. Previous to this change, private labels only showed up on content list pages.
  • Removed the "Broadcast" functionality from groups since it's been replaced with the more useful "E-mail Group Members" feature.
  • Fixed an issue where unpublished forum posts were showing up in the "Can you solve" this list.
  • Fixed an issue with our newsletter subscription code that was not consistently saving changes to usernames and email addresses.
  • Fixed an issue with quick polls that were allowing anonymous users to see the "vote" button but not allowing them to vote. (You must be logged in to vote on a Connect poll.)
  • Added pages, forms, and download processing for the VIP Developer Program: http://www.symantec.com/connect/vip-developer...
Kevin | 19 Jul 2011 | 2 comments
  • Added a "preview" button to the create- and edit-forms so contributors can preview their formatted submissions before submitting them via the "save" button.
  • Added a link to each user's profile page that allows users to subscribe to notifications when content is posted by the specified user.
  • Moved the BrightCode code (that facilitates video viewing) to the Connect server to eliminate the security warnings that appear when the code is fetched via http from the BrightCove server.
  • Performance enhancement: Moved serving of activity feeds on user profile pages to Solr engine.
  • Performance enhancement: Updated the methods used to generate the groups list page to employ caching with a logic-based cache expiry when group nodes are added or updated in the system.
  • Performance enhancement: Enabled more robust caching of user avatars.
  • Added a "padlock" icon to locked discussions on forum list pages....
Kevin | 12 Jul 2011 | 17 comments

We've just finished installing the Mollom* spam filtering module on the Connect Production server. Here's how it works:

  1. If a user submits legitimate content, it is scanned by the Mollom service and is allowed to post as normal.
  2. If a user submits content with a questionable word or phrase that the Mollom service is unsure of, the user is presented with a captcha challenge before content can be submitted.
  3. If a user submits content that the Mollom service flags as spam, the content is saved for an editor to review.

Here are a few things I like about this module:

  • Content submitted by users like Trusted Advisors and Employees is exempted and bypasses the Mollom scan.
  • Mollom catches spam *before* it's published and sent out via our notifications system.
  • It works with all languages.
  • If you can't read the visual captcha, you can listen to an audio version.
  • We can add our own words or phrases to...
khoi | 08 Jul 2011 | 0 comments

Summertime! That means sunshine, travel…and additional data threats to your smartphone. What’s that? You don’t consider mobile security risks and summertime as going hand in hand? Well, consider this: As you and your employees take some well-deserved time off, will you be taking smartphones with you? Of course you will. And chances are you will be accessing corporate data. In fact, a recent Symantec survey on security habits of mobile device users revealed that 62 percent of corporate smartphone users access sensitive corporate information while on vacation, and 81 percent will at least be checking their business email accounts.

With a variety of looming threats, from unsecured networks to malicious apps, corporate smartphone users should carefully consider what they can do to make sure a vacation from the office doesn’t turn into a vacation from security. The following best practices will help you keep mobile devices secure.

  • Use the...
Kevin | 06 Jul 2011 | 5 comments
  • Added an "Accredited" badge next to member's names who have been accredited by Symantec.
  • Added an "Accreditations" section to the user profile page. Users who have been accredited by Symantec now have a list of their accreditations displayed on this portion of their user profile.
  • Added the ability for User Group admins to bulk email their group members.
  • Refactored "Buzz Score" to more accurately identify popular trends and topics.
  • Implemented "Leave Group" functionality that allows members to easily leave the groups they've joined. (Group managers cannot leave a group until they've appointed a replacement manager.)
  • Re-enabled the "group photo" functionality on Group pages. Groups can once again upload a full-size photo that represents their group.
  • Group Admins can now see a detailed list of users who have registered to attend their events.
  • Group Members can now see an abbreviated list (username and signup time...
Kevin | 21 Jun 2011 | 14 comments
  • Added a tool that gives Trusted Advisors the ability to block spammer accounts.
  • Added a tool that gives Trusted Advisors the ability to unpublish a targeted user's spam content in bulk.
  • Enabled the "move this comment to a discussion of its own" to content types other than forum discussions. Now, if a user posts a support question to a blog post, the comment can be moved to the appropriate support forum.
  • Removed the "Recently Updated" sort option from forum list pages.
  • Added a "Recent Activity" sort option (as the default) to forum list pages. This option displays both new discussions and new comments to existing discussions sorted by date and time.
  • Fixed "Product(s)" info on Known Issues to display product tags instead of community tag.
  • Fixed an issue where the list of "Can you solve these" forum discussions was truncated and did not show a complete list of unsolved...
Kevin | 07 Jun 2011 | 0 comments
  • Added context-aware "Can you solve these" lists to each forum.
  • Added "Date Joined" field to group member lists.
  • Improved SEO by adding key information to each page's "title" meta.
  • Resolved an issue where SymAccount users who had entered special characters into their SymAccount profile were not able to log into Connect.
  • Fixed an issue that was causing event dates to magically change when they were edited in a language other than English.
  • Removed the top tier of promotions that were implemented for the old theme. In the new theme, they were breaking the formatting of high-level pages.
  • Refactored Userpoints reports to consume fewer server resources when being run.
  • Modified code that speaks to Omniture so it only passes content tags (like community and utility names) in English.
  • Fixed an issue where Omniture results were not being captured for IE users who entered a search...
Kevin | 24 May 2011 | 7 comments
  • Refactored the forum list pages to load faster.
  • Fixed caching issue with forums that caused them to periodically malfunction.
  • Added a "Recently Updated" filter on list pages.
  • Modified the code that displays the "posted on" label to read "updated on" when an item has been updated.
  • Added the ability to force a flush of targeted pages cached by Akamai.
  • Fixed an issue with Omniture title tags that were being translated.
  • Migrated Verisign blogs from their former home at http://blogs.verisign.com/ to: /connect/symantec-blogs/authentication-business /connect/symantec-blogs/authentication-user
  • Implemented an admin tool that allows us to move misplaced groups from one classification/location to another.
  • Moved Brightmail Confidential group to "Products" section.
  • Moved Las Vegas...
Kevin | 10 May 2011 | 0 comments
  • Added the ability to subscribe to Community and Symantec Blog email notifications. (User profile > notifications tab > tags subtab).
  • Removed the requirement for tagging blog posts with products.
  • Added the ability (for editors) to place targeted promotions on Symantec Blog pages.
  • Fixed an issue with group membership admin emails leading to an access denied page.
  • Added the ability for users to upload .rar and .7z file types.
  • Fixed an issue with date and time display where the timezone was displayed as an "e".
  • Removed the sidebar promos from the calendar at
  • /connect/calendar because they didn't fit.
  • Cleaned up the create forms by collapsing the poll attachment fieldset.
  • Fixed an issue where the registration system for group meetings (and other events) was allowing more people to register than the pre-determined limit.
  • Fixed an issue where URLs with a comment anchor (#comment-123456)...