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The Confident SMB

Showing posts tagged with Symantec Protection Suites (SPS)
Showing posts in English
Building Customer Trust with Information Protection Best Practices
Blake M | 12 Nov 2010 | 0 comments

With all of the options in the marketplace today, small businesses must secure customer trust and loyalty to remain competitive. Regardless of the industry, their customers are looking for the best quality, value and service and they will quickly move on if their needs are not met. They also want to know that their personal information, like their credit card numbers and bank account information, is protected when they deal with a small business.

Today, so much of our valuable information resides on computers. It’s how we work. So it is expected that small businesses would be concerned about keeping their customers’ personal and financial information safe. In fact, according to the recent Symantec 2010 SMB Information Protection survey, almost three-quarters of SMBs are somewhat/extremely concerned about the loss of crucial business information. This does not come as a surprise when you consider that 42 percent have actually lost confidential or proprietary...

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The Confident SMB Goes Mobile!
Ctrox | 22 Mar 2012 | 0 comments

A recent survey conducted by digital magazine services provider Texterity and BPA Worldwide found that four out of five readers of business-to-business publications use digital publications to help them do their jobs better, and 54 percent turn to them to identify new products and services related to their work.

Seeking to deliver an enhanced reading experience to our readers, The Confident SMB is now available in digital format. In addition, for those with iPad, iPhone, and iTouch devices, readers can download The Confident SMB app at the Apple iTunes store for free.

Check out the latest September/October issue that includes a cover story on how mobile services provider Starhome is using Symantec technologies...

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The Case for Complete Protection
Blake M | 07 Oct 2010 | 0 comments

Is freeware really free?  That is the question small businesses should be asking when it comes to protecting their customer and other proprietary information, such as bank and credit card account details.

Small businesses are looking for the best deal in security software due to tight budgets.  We’re all looking for ways to do more with less.  However, how does a small business owner explain to a customer that their personal data was breached due to the fact that the “free” security solution that the business installed didn’t protect them against the latest threat?

The best analogy I have heard in the “to use or not to use freeware” debate is from Symantec’s Janice Chaffin.  Chaffin recently said, “Free AV is very basic.  It's like wearing a light windbreaker in a snowstorm....

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Social Media and the Small Businesses: What’s Working?
Blake M | 22 Mar 2012 | 0 comments

The fast growth and increased popularity of social media sites has impacted the lives of just about every Internet user – and just about every business that has an online presence.  Networks like Facebook, Twitter and the blogosphere reach millions of people every day, making them a valuable tool for organizations all over the world.  But the question is: Are these sites helpful to small businesses?  If so, how has social media assisted you in connecting with customers and even your company’s own employees?  And if not, are there tools your competitors are using that you should consider?  How do you ensure that you are using proper security measures to protect against social network-related threats?

Think back 10 or 15 years.  How has communication changed for you in the workplace?  Would you ever have thought that you’d use your mobile phone to edit documents or send e-mails?  What about social networking?

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