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The Confident SMB
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Hear4U | 09 Dec 2010 | 0 comments

The holiday season is upon us and, as usual, many people are planning on taking time off from work. But with the proliferation of mobile devices such as smartphones, “time off” doesn’t exactly mean what it used to. Symantec recently conducted a survey to uncover enterprise mobile device users’ expected smartphone habits and usage patterns – particularly those that relate to mobile security and management – while out of the office over the holiday season and in general. Here is a look at the key findings:

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The interesting thing about this finding is that 62 percent of respondents do not simply plan to access confidential data on their smartphones, but expect they will need to access this sensitive data while away from the office during the holiday season. Sure, respondents might access and view this data in the privacy of their home, but in all likelihood, many will do so in public, possibly while standing in a...

Blake M | 03 Dec 2010 | 0 comments

The holiday season is now upon us, and small businesses with online storefronts are feverishly working to maximize their sales during these busy shopping months. So what can small businesses do to ensure that their customers' shopping experience is a smooth and enjoyable one? Symantec has created the following tips to help small businesses ensure that their customers can rely on their site to be safe and secure.

  1. Don't let malware put your site on the naughty list. Small businesses must deploy technology that provides complete protection and scans regularly for malware and other threats. You don’t want to be known as the website responsible for compromising confidential customer information and spreading malware.
  2. Double check your website's security certificate expiration date – twice! The last thing your small business needs this season is for customers to see a pop-up notifying them...
Blake M | 12 Nov 2010 | 0 comments

With all of the options in the marketplace today, small businesses must secure customer trust and loyalty to remain competitive. Regardless of the industry, their customers are looking for the best quality, value and service and they will quickly move on if their needs are not met. They also want to know that their personal information, like their credit card numbers and bank account information, is protected when they deal with a small business.

Today, so much of our valuable information resides on computers. It’s how we work. So it is expected that small businesses would be concerned about keeping their customers’ personal and financial information safe. In fact, according to the recent Symantec 2010 SMB Information Protection survey, almost three-quarters of SMBs are somewhat/extremely concerned about the loss of crucial business information. This does not come as a surprise when you consider that 42 percent have actually lost confidential or proprietary...

Ctrox | 26 Oct 2010 | 0 comments

A recent survey conducted by digital magazine services provider Texterity and BPA Worldwide found that four out of five readers of business-to-business publications use digital publications to help them do their jobs better, and 54 percent turn to them to identify new products and services related to their work.

Seeking to deliver an enhanced reading experience to our readers, The Confident SMB is now available in digital format. In addition, for those with iPad, iPhone, and iTouch devices, readers can download The Confident SMB app at the Apple iTunes store for free.

Check out the latest September/October issue that includes a cover story on how mobile services provider Starhome...

Blake M | 07 Oct 2010 | 0 comments

Is freeware really free?  That is the question small businesses should be asking when it comes to protecting their customer and other proprietary information, such as bank and credit card account details.

Small businesses are looking for the best deal in security software due to tight budgets.  We’re all looking for ways to do more with less.  However, how does a small business owner explain to a customer that their personal data was breached due to the fact that the “free” security solution that the business installed didn’t protect them against the latest threat?

The best analogy I have heard in the “to use or not to use freeware” debate is from Symantec’s Janice Chaffin.  Chaffin recently said, “Free AV is very basic.  It's like wearing a light windbreaker in...

Blake M | 01 Oct 2010 | 0 comments

The fast growth and increased popularity of social media sites has impacted the lives of just about every Internet user – and just about every business that has an online presence.  Networks like Facebook, Twitter and the blogosphere reach millions of people every day, making them a valuable tool for organizations all over the world.  But the question is: Are these sites helpful to small businesses?  If so, how has social media assisted you in connecting with customers and even your company’s own employees?  And if not, are there tools your competitors are using that you should consider?  How do you ensure that you are using proper security measures to protect against social network-related threats?

Think back 10 or 15 years.  How has communication changed for you in the workplace?  Would you ever have thought that you’d use your mobile phone to edit documents or send e-mails?  What about social networking?


Hear4U | 21 Sep 2010 | 0 comments

“It can’t happen to me”

Hunters and gatherers. Most people think of cybercrime against business to be the work of hunters such as cybercriminals who target then infiltrate a company to steal from it. Reading the newspaper, it’s easy to convince yourself that these hunters are after big game and a small business does not have to worry about these targeted attacks. Maybe; however, we’ll talk more about that later. The majority of cybercriminals can best be described as gatherers. They throw wide nets and take advantage of whatever victims land in those nets. Small businesses really must watch out for the gatherers.

Because the barrier of entry is low, there are many gatherers. A gatherer doesn’t have to be a criminal genius. They don’t even need advanced computer skills. They really don’t need to know much at all—except where to buy a toolkit. Toolkits allow criminals with limited skills...

Hear4U | 30 Aug 2010 | 0 comments

Regardless of the size of your business, if you’re a Windows shop, it’s just a matter of time before you migrate to Windows 7. And while it’s good practice to think positively about the inevitable, you’re probably already thinking about how migrating to a new operating system is disruptive. Even so, if you’re prepared, migration doesn’t have to be painful. Nor does it have to have a negative short-term impact on your business.

At the beginning of the year we published our first issue of The Confident SMB, which included an assessment of how businesses can turn a migration into a transformation. As the year moves forward, more and more people have made that transformation. In fact, by the end of 2010, 19 percent of the global IT workforce will be working with Windows 7. ¹

Consider that a Windows 7 migration is a unique...

Blake M | 25 Aug 2010 | 0 comments

It’s that time of year again—the time when college seniors hang up their backpacks in exchange for briefcases to hit the pavement in search of jobs in the “real world”. And with 1.6 million men and women with bachelor’s degrees entering the workforce this year, chances are you’ll see some of them knocking on your door with resume in-hand.

The majority of these grads are leaving college with a marketable skill that they didn’t get from writing a term paper or listening to a lecture. In fact, they probably didn’t realize they were gaining a skill at all. With all the time they spent tweeting, writing blogs and creating fan pages, these students gained first-hand knowledge of the ins-and-outs of social networking, which your small business can use to its advantage.

However, the fact that these recent grads are familiar with these sites for their own socializing doesn’t mean it’s time to turn them loose on the...

Ctrox | 02 Jun 2010 | 1 comment

The May issue of The Confident SMB is now available, containing exclusive interviews with SMB customers and Symantec partners, features on how to select the right technology provider and do more with less.

The latest issue of The Confident SMB showcases a cover story interview with Chad Kalmes, IT director of MobiTV, Inc. With its award-winning Managed Services Platform, MobiTV, Inc. offers a disruptive technology that is revolutionizing the ways in which television, videos, and music services are consumed. And with the help of Symantec Partner Blue Chip Tek, Kalmes and his team have leveraged a number of Symantec solutions that are enabling the business.
Partner Case Study - ...