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The Confident SMB

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Dal Gemmell | 10 May 2012 | 0 comments

Careless employees continue to cost companies millions. That’s one of the key takeaways from the 2011 Cost of a Data Breach Study released last month by Symantec and the Ponemon Institute, which provides valuable insight into the data breaches that occurred during the past year.

Negligent insiders were the top source of data breaches in 2011, causing 39 percent of all breaches in the study.  Just behind negligence, malicious attacks caused 37 percent of all breaches and were the most expensive type of breach, averaging $222 per lost record.

Overall, the average organizational cost of a data breach was $5.5 million last year, and the cost per lost or stolen record was $194. It’s important to remember that although there was a reported decrease in data breach costs, the financial consequences of data breaches are still very significant, especially for an SMB.


andysinger | 27 Apr 2012 | 0 comments

Today is a golden age for small businesses. Never before could an SMB do business with anyone, in any part of the world, so easily. Making this all possible, of course, is the Internet.

But we know it’s not all sunshine and roses. That same connection that lets the money in can let information out – your intellectual property, your customers’ information, even your financial transaction data. You know that one serious incident could ruin your company, so it’s vital to understand what cybercriminals are up to in order to prepare an effective defense.

The annual Internet Security Threat Report by Symantec tests the waters to see what threats cybercriminals are employing to steal your data, and this year’s report shows the broad spectrum of risks faced by SMBs. Here are some ways to keep your information safe from the latest threats.

Educate Your Users on Targeted Attacks

2011 has seen an increase in targeted...

Chris Halcon | 27 Apr 2012 | 0 comments

Save the Date for our Twitter Chat (hashtag #SMBChat)

Mobile devices have the potential to both supercharge and invade SMBs.  Employees use these devices to surf the Web, check emails, access business critical applications and to be more productive no matter their location. But this enhanced productivity comes with risks – lost or stolen devices and mobile malware are significant concerns for small businesses. 

Join Symantec’s SMB mobility experts and small business expert Anita Campbell of Small Business Trends on Wednesday, May 2 at 4:00 p.m. PT / 7:00 p.m. ET to chat about how SMBs can mitigate risks while leveraging mobile technologies.     

SMBs must protect their business information regardless of where it resides – whether on the road or in the office....

andysinger | 26 Apr 2012 | 0 comments

According to Apple, nearly one in four computers sold in the United States is a Mac. The Flashback virus, which targets a Java vulnerability in Mac OS for which Apple has since issued a security update, spread quickly and more viruses are sure to follow. SMBs that use Macs to fuel their businesses need to take the appropriate steps to protect your information. 

How did we get to this point? Imagine you grew up in a small town where you never had to lock your doors. This town is tucked away in the countryside, where surely no criminals would ever care to travel. But over time, more and more people move to your little paradise, seeking escape from life in the big city. When you come home one evening and see that you’ve been robbed, you finally realize that your little town has changed forever. It can no longer lie...

Grant M | 03 Apr 2012 | 0 comments

Feeling the pinch? These days, all of us are looking for ways to trim budgets and our operating expenses. After all, who doesn’t like to save money? One pain point that consumers, enterprises and small businesses share is their energy consumption.  But it’s not just the heat of summer or the cold of winter that ratchets up the kilowatts. If you are an SMB, your IT systems have a significant impact on your energy consumption. The good news is that there are things small businesses can do to make their energy bill more bearable year-round. 

Most SMBs don’t realize just how big of a footprint their IT equipment has on the environment and how much they could save by reducing it. You can make laudable changes without compromising the quality and performance of your equipment or processes. In fact, it’s not hard to have the best of both worlds: high product performance and low energy use.

Below are some tips for fostering energy-efficient...

Monica Girolami | 21 Mar 2012 | 0 comments

Cloud downtime and outages have been in the news over the last few months and sparking conversations ranging from the best architecture for cloud solution and service providers (CSPs), to which systems and data should be trusted to live in the cloud. A CompTIA survey indicates that one-third of the small businesses are using cloud services, and the most popular cloud solutions are storage and backup followed by email, document management, collaboration and customer relationship management (CRM). Clearly, small businesses trust and rely on the cloud for their business critical data and applications. But what can a small business do if the vendor experiences an outage or downtime?

The answer is simple: expect the best, plan for the worst. If you’re already using one or more cloud services or are planning to do so, you should remember that just like on-premise IT...

chalcon | 15 Mar 2012 | 0 comments

This post was written by Mayank Sharma, Network Systems Engineer at Child Advocates and a Symantec Customer

A very important consideration for any SMB is an effective data protection solution for smooth running of operations. We’re generating more data in every aspect of life, be it for personal or professional reasons. As SMBs become more connected with technology and employees bring their personal devices to work, there’s a greater need to backup more data and invest in effective data protection software.

But, the biggest challenge SMBs face is the cost-benefit ratio and return on investment. A disaster and recovery solution requires capital expenditure, and, many times, SMBs don’t always have dollars available.

Child Advocates is one such organization. Based in Houston, Texas, we have all the...

chalcon | 29 Feb 2012 | 1 comment

Last week, two of our Symantec SMB backup experts, Monica Girolami and Amit Walia, joined forces with small business expert Anita Campbell, Editor in Chief of Small Business Trends, for a Twitter chat to educate small business owners on the topic of data backup and recovery.  We know that data backup and recovery can be confusing and complex, so we wanted to give the SMB community a chance to share and discuss best practices for backing up data. 

With more than 175 participants and nearly 1,000 tweets, the hour-long #SMBchat featured lively discussion from a community of passionate SMB professionals.  Here are some of the sample questions tweeted by Anita and the resulting responses, as well as some additional comments and insights:


What types of backup solutions are available today?...

chalcon | 21 Feb 2012 | 0 comments

Data backup and recovery can be confusing and complex, especially for SMBs with limited IT staff. Join Symantec’s SMB data protection experts and small business expert Anita Campbell this Thursday, February 23rd starting at 4:00 p.m. PT / 7:00 p.m. ET for a Twitter chat to cut through the technical jargon and demystify backup for SMBs.   

The fact is most SMB owners know they should be protecting their data, yet more than half don’t have disaster preparedness plans. So, what’s stopping you from backing up your data? For many SMBs, it’s just too complicated. There are a growing number of backup and recovery solutions available to SMBs today, but what works for some businesses may not for others.  Our SMB experts will cover several topics to help SMBs better understand data protection including:

  • Reasons SMBs aren’t backing up their data
  • The types of backup solutions available today
  • The differences...
chalcon | 13 Feb 2012 | 0 comments

This post was written by Brandon M. Mosak, Network Manager at Task Force Tips, Inc. and Symantec Customer

As a network manager for an SMB (and an ardent moonlighter), I’ve had the unique opportunity to see systems of various shapes and sizes serving a, seemingly, infinite gamut of needs.  Over the years there have been many issues which have come to my attention in the Disaster Recovery (DR) space that, given proper amount of forethought, could have been avoided.  As a general observation, most solutions which I’ve had the pleasure of correcting after the fact would have been a non-issue had the proper procedures for complete and consistent backups been applied from the get-go.   As a small business, your data is your direct connection to your customers, your product, and, in turn, your bottom line. Your data is,...