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The Confident SMB
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chalcon | 29 Feb 2012 | 1 comment

Last week, two of our Symantec SMB backup experts, Monica Girolami and Amit Walia, joined forces with small business expert Anita Campbell, Editor in Chief of Small Business Trends, for a Twitter chat to educate small business owners on the topic of data backup and recovery.  We know that data backup and recovery can be confusing and complex, so we wanted to give the SMB community a chance to share and discuss best practices for backing up data. 

With more than 175 participants and nearly 1,000 tweets, the hour-long #SMBchat featured lively discussion from a community of passionate SMB professionals.  Here are some of the sample questions tweeted by Anita and the resulting responses, as well as some additional comments and insights:

What types of backup solutions are available today?

  • ...
chalcon | 21 Feb 2012 | 0 comments

Data backup and recovery can be confusing and complex, especially for SMBs with limited IT staff. Join Symantec’s SMB data protection experts and small business expert Anita Campbell this Thursday, February 23rd starting at 4:00 p.m. PT / 7:00 p.m. ET for a Twitter chat to cut through the technical jargon and demystify backup for SMBs.   

The fact is most SMB owners know they should be protecting their data, yet more than half don’t have disaster preparedness plans. So, what’s stopping you from backing up your data? For many SMBs, it’s just too complicated. There are a growing number of backup and recovery solutions available to SMBs today, but what works for some businesses may not for others.  Our SMB experts will cover several topics to help SMBs better understand data protection including:

  • Reasons SMBs aren’t backing up their data
  • The types of backup solutions available today
  • The differences...
chalcon | 13 Feb 2012 | 0 comments

This post was written by Brandon M. Mosak, Network Manager at Task Force Tips, Inc. and Symantec Customer

As a network manager for an SMB (and an ardent moonlighter), I’ve had the unique opportunity to see systems of various shapes and sizes serving a, seemingly, infinite gamut of needs.  Over the years there have been many issues which have come to my attention in the Disaster Recovery (DR) space that, given proper amount of forethought, could have been avoided.  As a general observation, most solutions which I’ve had the pleasure of correcting after the fact would have been a non-issue had the proper procedures for complete and consistent backups been applied from the get-go.   As a small business, your data is your direct connection to your customers, your product, and, in turn, your bottom line. Your data is,...

Monica Girolami | 03 Feb 2012 | 0 comments

It’s unfortunate that the expression “up a creek without a paddle” accurately describes many small and midsize businesses these days when it comes to disaster preparedness. The fact is 50 percent of SMBs don’t have disaster recovery plans in place. Rather than implement automated backup and DR solutions, many simply cross their fingers and hope for the best. And, the reason these companies leave their data protection to chance is pretty simply explained – backup has become too complicated.

What if we could eliminate backup complexity? What if we could create a backup solution that’s so easy any business could implement it? So simple that no one would ever be caught churning in the whirlpools of data disaster without a paddle ever again?

That’s exactly what Symantec has done today. Symantec is releasing...

Monica Girolami | 03 Feb 2012 | 0 comments

Most of you know you should back up your data, but, for some of you, it stays on that to-do list until it’s too late. This is a hard and costly way to learn a lesson. It’s worth asking: what is preventing you from implementing a successful backup strategy?

Something we’ve noticed here at Symantec is that many small businesses are struggling to understand what backup products and strategies will meet their needs. There’s no one-size-fits-all in backup, and what works for one business may not for another. Our strategy for delivering backup to businesses like yours is to provide you with flexible options, so you can pick the right solution that best fits your environment. To help you in your decision-making process, I’ve broken down an initial overview of the different types of backup solutions to help you determine what’s right for your business.

There are three basic types of backup solutions: software, appliance and cloud/...

Monica Girolami | 15 Dec 2011 | 0 comments

While 2010 was largely called the year of the disaster, 2011 actually saw an increase in the number of disasters. The Huffington Post reports that in 2011, thus far, the U.S. has had a record 10 weather catastrophes costing more than a billion dollars. SMBs that have not had to implement their disaster recovery, much less those that don’t have one in place at all, may see their businesses  tested by Mother Nature in 2012 like never before.

Yet 2011 research showed that organizations do not understand the importance of disaster preparedness. Half of SMBs do not have a disaster recovery plan in place, and 41 percent said that it never occurred to them to put together a plan while 40 percent stated that disaster preparedness is not a priority for them.

While larger enterprises have plans in place, disaster recovery is often an area that is shortcut...

Bernard Laroche | 17 Nov 2011 | 2 comments

The holidays are fast approaching, and now more than ever SMBs need to make sure their websites are ready to attract and increase online shoppers. To help small businesses prepare their online stores for Small Business Saturday, Cyber Monday, and increased online shopping throughout the holidays, Symantec has prepared its “Top 5 Tips” small businesses should follow during the holiday rush.

1. Use SSL to protect all online transactions and sensitive information

The growing frequency and severity of cyber attacks puts online data and transactions increasingly at risk. Encryption provides proven data protection but unfortunately, most organizations don’t provide end-to-end encryption when transmitting confidential data of people using their websites. To better protect themselves and their customers, SMBs should implement Secure Sockets Layer (SSL), also known as Hypertext Transfer Protocol Secure (HTTPS), for all sites requesting sensitive personal or...

Kevin Rowney | 03 Nov 2011 | 0 comments

2011 is playing at as the Year of Virtualization for the small business.  While virtualization technology has been widespread among large enterprises for years, the technology has penetrated small businesses to a great extent this year.  According to ESG, virtualization is the number 1 spending priority for 2011. 

So what is driving the rapid adoption of virtualization technologies among small businesses?  There is some evidence that the world’s economic downturn has driven SMBs to turn to virtualization for the potential cost-savings, scalability and business agility.  Another driver could be the fall in technology costs.  Technologies that enable virtualization have become more affordable for small businesses. 

 We asked some of these questions in a...

khaley | 27 Oct 2011 | 0 comments

The vast majority of small business owners truly think they’re safe from cyber security threats, even as many fail to take fundamental precautions to keep their companies safe. That’s what a new survey released today by Symantec and the National Cyber Security Alliance as part of National Cyber Security Awareness Month shows. In fact, 85 percent of respondents believe their company is safe from hackers, viruses, malware or a cyber security breach.

But, when you look closer, most small businesses lack sufficient cyber security policies and training. The proof is in the pudding on that front:

·         75 percent do not have a formal written Internet security policy for employees

·         Of those, 49 percent do...

Bernard Laroche | 21 Oct 2011 | 0 comments

Can I trust this website? That question nags most website visitors today as the web’s changing tides create a sea of increasingly insidious fake websites and data-stealing malware that can hide even on legitimate sites. Website owners, especially smaller operations, which want to stay in business must inspire customer confidence that their sites are malware free and safe places to visit and shop.

This question of trust is one of the defining IT issues of recent years. The Online Trust Alliance worries that unless organizations take proper security precautions, escalating cyber crime could cause a trust meltdown and destruction of consumer confidence. October is National Cyber Security Awareness Month, and this year’s theme of...