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The Confident SMB

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Blake M | 16 Sep 2011 | 0 comments

The second Tuesday of every month is marked on just about every IT professional’s calendar. Those in the tech world know why this is – but do you understand its importance, and how to take advantage of the information that is shared on that day? For those who are not up to speed on the concept of Patch Tuesday, we want to provide all the background information you need.

Your small business’ computers need to be kept secure. You have data that is sensitive and you need to ensure that it’s protected. All of the software you’re using is made to be as secure as possible, but new security threats are discovered all the time, leaving vulnerabilities that could very well impact your business. If an organization is using an old version of their software that has not been updated to protect against a new threat, then they are putting their network and data at risk.

The software vendors you’re trusting with all of your IT understand this, and...

khaley | 31 Aug 2011 | 0 comments

Ten years ago, a malware attack may have been annoying for SMBs, but it likely would not have affected their customer service. Today’s attacks, however, are far more likely to hit SMBs’ bottom line. Why? Customers don’t care what the problem is; if the network is down they will go to a competitor rather than wait for the problem to be resolved. This is the hard reality that should be prompting SMBs to make network security a bigger priority.

That was the resounding sentiment in a recent virtual Symantec-hosted roundtable discussion of SMBs and cyber attacks. During the roundtable, three small businesses shared the challenges they face in defending against malware. I sat in on this discussion and heard firsthand just how common security incidents are for SMBs.

Symantec customers, including Richard Johnson from Seattle-based Coddington...

Steve Cullen | 16 Aug 2011 | 0 comments

Small businesses need to make every dollar count. According to a recent study from CompTIA, SMBs are willing to spend on technologies that will improve their customer interactions online and in mobile environments. In addition, small businesses are quickly learning that they’ve become a new favorite target of cyber criminals and security risks are coming from every direction.

In the CompTIA study, 85 percent of SMBs said their employees use personal tech devices such as laptops, smartphones or even tablets for work—this finding is on par with what end users have reported in Symantec research. However, 82 percent of SMB IT professionals surveyed by CompTIA said they were concerned about the use of personal devices and their top concerns were security related.

End users are less concerned...

Steve Cullen | 20 Jul 2011 | 0 comments

If you still think you’re too small for hackers to direct their malware your way, think again. We are continually discovering proof that this is not the case.

In a recent blog post about targeted attacks aimed at SMBs, some very startling stats and findings from’s Skeptic malware detection system were uncovered. Before I delve into the top points from the data, let’s first define targeted attacks.

These are sophisticated pieces of malware written with a specific purpose in mind. Instead of sending malicious e-mails to many recipients by the thousands, attackers send a single malicious e-mail to a single identified individual that has been researched by the attacker and is known to have access to the data or systems that the attackers wish to access. Though rare in nature (Skeptic detects...

CJ Desai | 15 Jul 2011 | 0 comments

You’ve probably heard that Symantec Endpoint Protection 12 Small Business Edition is now available. Small businesses like you are already seeing just how easy it is to deploy SEP SBE. In fact, 24 small business customers fully deployed the new version of SEP SBE within 24 hours of general availability! Our SMB-focused partners worked with these customers, including travel agencies, restaurants, law firms, health care providers and banks around the globe, to have SEP SBE running smoothly within a day of the announcement.

This provides further proof that SEP SBE can be easily deployed by small businesses everywhere. Our customers are consistently sharing positive feedback on the product’s quality, ease of use, speed and effectiveness. Don’t put it off any longer – Check out...

Blake M | 05 Jul 2011 | 0 comments

After a successful beta period, we are thrilled to share that Symantec Endpoint Protection 12 Small Business Edition is now available! The feedback we have received from our partners and customers on the beta test has been extremely positive. Participants installed the beta on more than 14,000 endpoints and provided Symantec with input on everything from minor bug fixes to requests for new features and function changes.

Small businesses have become very appealing to cybercriminals, and it is more important than ever to deploy a technology like Symantec Endpoint Protection Small Business Edition . These days, businesses are not just confined to four walls. Employees are often in the field or traveling for their work, and it is essential that endpoints...

Steve Cullen | 23 Jun 2011 | 0 comments

Having been an entrepreneur myself, I understand how small business owners put their blood, sweat and perhaps a few tears into building their businesses. For many of us, we’re living our dream, which comes with sacrifices and triumphs. But how many have stopped to think about some of the more frightening realities of small business ownership? I’m guessing that few have considered how one security attack could easily take it all away. Recently, the FBI issued a warning (PDF) to small businesses about online scams in which stolen banking credentials were used to siphon $11 million from U.S. small- and mid-sized businesses to companies in China.

The threats are real and ignoring them could cost you your business. So how do you protect yourself? Here are six tips to help you avoid the malware and cyber scams that are increasingly...

Monica Girolami | 23 May 2011 | 0 comments

Have you given much thought to how your small business would handle a disaster? Not just the natural ones (flood, earthquake, hurricane), but human error too. Something as simple as an employee in accounts receivable accidentally deleting a file that contains the personal information of your customers can spell disaster for a small business.

The fact is many small businesses don’t have IT staff or resources dedicated to disaster preparedness, which leads to inconsistent and incomplete backup of vital business data. Symantec’s 2011 SMB Disaster Preparedness Survey found that SMBs are not making disaster preparedness a priority until they experience a disaster or data loss. The cost of not being prepared is too high to ignore. The median cost of downtime for an SMB at $12,500 per day, not to mention it causes your customers to leave.

With National Small Business Week drawing to a close, let’s revisit...

Blake M | 19 May 2011 | 0 comments

The pool of social networking sites grows daily. Many small businesses, and their employees, are diving in head first with little thought to what’s lurking under the surface.

Despite all of its upside, social networking has made small businesses a target for cybercriminals. The problem is social networks give users an implied sense of security, making them more inclined to click on links without thinking, fall for a cleverly orchestrated scam or over-share contact and location information. Cybercriminals can then gain entry to online accounts and steal personal information and content, including personal communications, documents, login credentials and even bank login information.

So, before you go smacking your head on the bottom of the figurative social media pool, jump in feet first instead and follow these tips to protect your valuable business information....

Blake M | 18 May 2011 | 0 comments

Your employees increasingly use their own mobile devices for business– a trend known as the consumerization of IT. Symantec recently conducted a short survey to learn more about end users’ experiences and perspectives on this trend. What we found is the consumerization of IT has already become a reality for many organizations.

The vast majority of respondents said their company allows employees to use the smartphones of their choice for work-related activities. And nearly identical percentages of respondents said their employer provided them with their smartphone (44 percent) as those who said they purchased their own (43 percent).

The survey also found that while end users realize the productivity and satisfaction benefits of allowing employees to use the smartphones of their choice for work, they don’t fully comprehend the extent of the security...