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AllenKelly | 17 May 2012 | 0 comments

Author: Dean Coclin, Senior Director of Business Development at Symantec

Today, I had the opportunity to meet over a hundred talented developers at AnDevCon 2012 during my session on “Challenges in Code Signing and Key Security."

Android has quickly become one of the most popular operating systems for mobile devices. It’s amazing how this ecosystem has changed. Only 5 years ago, Symbian was the #1 smartphone OS in the world and now its market share has dwindled down to a much smaller number. Five years ago we were also carrying around our Palm Treo devices, a company that no longer even exists and their WebOS has been literally thrown away by HP, their new parent.

It’s been an interesting month in the Bay Area as tech giants Oracle and Google battled each other in court over whether Android contains unlicensed portions of Java™. But while the...

FranRosch | 16 Mar 2012 | 2 comments

Yesterday Kaspersky Lab posted on their research blog that they had discovered a Trojan dropper file in the wild. The malicious code, designed to commit click fraud, was signed by a legitimately issued VeriSign code signing certificate. This was a result of private keys being compromised at one of our customers. The code signing certificate used to sign the malicious code was authenticated and issued by VeriSign to a legitimate organization. The certificate has since been revoked, as it appears that the private keys, which were controlled by the customer, have been compromised.

Allow me to emphasize that Symantec takes these situations very seriously. We’re working closely with the customer to resolve their security issue and to ensure that they are taking precautions and applying best practices for private key before we re-issue another code signing certificate to them. Symantec employs the highest levels of stringent authentication for every certificate we issue....

FranRosch | 02 Feb 2012 | 3 comments

News broke recently that Verisign, Inc. reported in their quarterly SEC filings that they had been victims of a security breach in 2010. At this time, Verisign, Inc. has only confirmed that the incident did not impact their DNS business. 

Just as Verisign, Inc. stated that there was no impact to their production environment, I stand behind the following statement that Symantec made in response to media questions regarding the 2010 Verisign, Inc. security breach:

Symantec takes the security and proper functionality of its solutions very seriously.Trust Services (SSL), User Authentication (VIP, PKI, FDS), and other production systems acquired by Symantec were not compromised by the corporate network security breach mentioned in the Verisign, Inc. quarterly filing.

Unfortunately, many people are associating the breach at...

FranRosch | 23 Sep 2011 | 0 comments

All of the SSL and CA related activity in our industry is getting noticed by the press.  Symantec strongly believes that now is the time for the industry to pull together and focus on improving our operations and practices across areas such as:

  • CA application and network infrastructure
  • Authentication standards and practices
  • Auditing and Reporting
  • Breach Notification and Response

Check out the article that I think really captures this approach:

http://www.eweek.com/c/a/Security/CAs-Need-to-Invest-in-Infrastructure-Stronger-Business-Processes-360681

Bob Angus | 25 May 2010 | 0 comments

The current economy is not the only issue impacting consumer confidence. Identity theft, malware, and other online threats have made consumers reluctant to do business with Web sites they do not know. SMBs, local businesses, and small ecommerce sites have just seconds to establish trust... or your hard earned visitors and customers will buy somewhere else.

Tomorrow Wednesday May 26 at 12pm noon PDT, I am presenting It's a Matter of Trust: Driving Traffic and Increasing Sales as a part of BrightTALK's SMB Marketing Summit.

I will explore the key strategies and tactics that are proven to work, including:

  • What innovations are helping consumers feel safe online
  • How trust indicators can increase traffic from search engines
  • When and where to use trust marks effectively to boost confidence... and sales

...

Bob Angus | 21 May 2010 | 0 comments

This week's edition focuses on trust and includes 3 articles relevant to online retail.

Extended Validation EV SSL Certificates - Should Your Website Have One?

Rob Mangiafico of LexiConn Internet Services did extensive research of SSL installation of the Internet Retailer 100 and found some very compelling reasons why ecommerce sites need EV SSL.

The PeC Review: VeriSign Badge and EV SSL Instill Trust

...

Bob Angus | 17 May 2010 | 0 comments

Ecommerce sites always need to make sure that they and their users are secured. Installing VeriSign extended validation SSL and displaying the VeriSign seal are two proven actions that can be taken.

However, those key steps are only part of the total security solution for online retailers. All the steps you take to protect to customers and build trust are marginalized if your web host is not doing everything it can to secure your website. Your choice in hosting provider is incredibly important.

Recently, I participated in a webinar with hosting powerhouse Rackspace: Minimizing Risk & Maximizing Customer Trust with an E-commerce Solution. We discussed the financial impact to ecommerce...

Bob Angus | 17 Dec 2009 | 0 comments

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Many deal-seekers are shopping online for last-minute holiday travel deals right now. If you are an online travel providers (or any ecommerce site offering ship it now specials), you need to make sure that you are maximizing your conversions by giving visitors assurance that their private information and credit card info is secure.

How? The best way to build trust, increase transactions and standout from the competition is to use extended validation SSL. VeriSign has several case studies with travel sites, like...

Bob Angus | 15 Dec 2009 | 2 comments

The E-Commerce Times just posted an informative article about differences in SSL and how online shoppers recognize trust marks. SSL Certificates: Safety, Nuisance, or Both? by Mike Pearson.

The discussion centers around the fact that consumers are now expect to see trust marks like the VeriSign Secured Seal or other security indicators like the padlock, https and the green address bar. But how easy is it for the bad guys to spoof those? Fortunately, it is not easy, especially for the most trusted brands like VeriSign.

VeriSign SSL blogger and VP Tim Callan was quoted in the piece. He reminds ecommerce merchants of the extra safety measures that VeriSign takes in protecting the value of the VeriSign Secured Seal by enforcing against spoofs. Additionally, the basic differences of SSL...

Bob Angus | 10 Aug 2009 | 1 comment

HostingCon 2009
(August 10-12) is the biggest trade show for the web hosting industry. This year
web hosts, domain registrars, and online service providers are converging on Washington DC starting today. VeriSign and the team from the VeriSign Partner Program are going to be
there in force.

On Tuesday August 11th at 2pm, I am speaking on "Selling Premium Services to Cost-Conscious Customers". How to effectively sell value-added products in the face of the current downbeat economy is a hot topic. In fact, I discussed that in a pre-event interview with David Hamilton from Web Hosting Industry Review.

If you cannot make the presentation, make sure to come by the VeriSign booth (#416) and say hello!

...