CIO Digest
Patrick E. Spencer
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October 16th, 2009
The October 2009 issue of CIO Digest is now available now, featuring a interviews with IT leaders from organizations such as Her Majesty’s Government, Red Robin International, Midland Realty, the Renault F1 Team, among others, as well as an Executive Q&A with Adrian Chamberlain. It also includes a solutions feature on endpoint virutalization and an industry feature on local government IT challenges and strategies.
The exclusive interview (cover story) with John Suffolk, the CIO and CISO for Her Majesty's Government (HMG), provides readers will insight into the overarching strategies that are driving IT decision making for HMG. Specifically, when former Prime Minister Tony Blair commissioned the Transformational Government initiative, Suffolk was given the charge to deliver new public services via the power of new technologies. The initiative touches on all aspects of HMG; the strategic approach taken by Suffolk and the Cabinet...
11.x, Security, CIO Digest, Customer Reference, Storage Management, Backup and Archiving, Data Loss Prevention (Vontu), Endpoint Protection (AntiVirus), Enterprise Vault, NetBackup, Storage Foundation
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Patrick E. Spencer
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April 14th, 2009
The Amazon Kindle is one of the hottest consumer devices on the market today. Indeed, the Amazon Kindle 1 sold out for the Christmas holiday season several months beforehand, and the Amazon Kindle 2--available since late February--is generating similar results.
The CIO Digest editorial team, seeking to make content available to readers in multiple venues, is happy to announce the availability of the January 2009 issue on the Amazon Kindle. The team is currently working on posting the April 2009 issue, which will be available in a few weeks. We welcome your feedback.
Security, CIO Digest, Storage Management, Backup and Archiving, Clustering and Replication, Inside Symantec, Cluster Server, Endpoint Protection (AntiVirus), Enterprise Security Manager, Enterprise Vault, General Symantec, Hosted Mail Security, NetBackup, Storage Foundation
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Patrick E. Spencer
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April 13th, 2009
The April 2009 issue of CIO Digest is now available and includes a special Executive Q&A with new Symantec President and CEO Enrique T. Salem and interviews with C-level thought leaders from organizations such as Unum Group, Memorial Hermann, Reliance Communications, and more.
The Executive Q&A with Salem covers a number of topics, from his leadership approach, to the key initiatives he’s spearheaded in prior roles at Symantec, to a special sidebar tribute to John W. Thompson’s 10 years of ten-fold revenue growth. The Cover Story is an interview with Lynda Fleury, the AVP and CISO at Unum, who discusses how there is no “Alpha” or “Omega” for an information security, but rather it must evolve daily in order to address the threat landscape. Don’t miss the snippets from her team on why she is a great leader.
For the Americas Case Study, CIO Digest interviewed Memorial Hermann’s David Bradshaw. Serving as the chief...
Altiris Client Management Suite, Security, CIO Digest, Storage Management, Backup and Archiving, Clustering and Replication, Endpoint Management and Virtualization, Inside Symantec, Cluster Server, Enterprise Security Manager, Enterprise Vault, General Symantec, Hosted Mail Security, NetBackup, NetBackup PureDisk, Storage Foundation
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Patrick E. Spencer
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March 8th, 2009
New Zealand is a popular destination for the filming of recent Hollywood productions that include The Lord of the Rings trilogy, The Chronicles of Narnia series, and The Last Samurai. The pioneering spirit behind each of these is embodied by IS department at healthAlliance NZ, Ltd., which provides various shared services such as procurement, materials management, recruitment, payroll, finance, and information services to the Counties Manukau and Waitemata District Health Boards in New Zealand. A recipient of various IT awards, including two Bearing Point Innovation Awards, one of which was presented to CIO Phil Brimacombe by the Prime Minister of New Zealand, the healthAlliance IS team is recognized for its IT thought leadership.
Tackling two issues
For the January 2009 issue, I had a chance to interview Brimacombe and Alistair Mascarenhas, the service delivery team leader, about their different endpoint management solutions in “The Making of an Iconic Production: An IT...
CIO Digest, Altiris IT Asset Management, Customer Reference, Endpoint Management and Virtualization, Inside Symantec, General Symantec, Helpdesk Solution, Symantec Connect
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Patrick E. Spencer
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February 27th, 2009
“The principals of good IT governance, risk management, and compliance are the principals of good management” according to Scott Crawford, research director at Enterprise Management Associates. Research by the IT Policy Group serves as corroboration: organizations with good IT GRC have 17 percent higher revenues, 14 percent higher profits, and 18 percent higher customer satisfaction rates. They also spend 50 percent less on regulatory compliance annually.
Three-legged stool
For “Turning Risks into Returns: How IT Governance, Risk Management, and Compliance Drive Business Results,” CIO Digest spoke with Scott Crawford, the research director at Enterprise Management Associates, who explains that ITIL’s three-legged stool—people, processes, and technology—form the basis for successful IT GRC.
Core elements of good IT GRC include standardization, centralization, and automation. CIO Digest interviewed three IT leaders—James Ng, VP of...
Security, CIO Digest, Customer Reference, Backup and Archiving, Inside Symantec, Control Compliance Suite, Enterprise Security Manager, Enterprise Vault, Symantec Connect
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Patrick E. Spencer
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February 14th, 2009
Seeking to allow our audience to consume content through as many channels as possible, we recently launched a CIO Digest page on Facebook. The page provides readers with the latest blog entries from the Editor-in-Chief Blog, article highlights from the latest issues, new Online Extras articles, the latest Executive Spotlight Podcasts, and more.
Let the CIO Digest editorial team know what you think by posting a blog comment or dropping us an email at ciodigest_editor@symantec.com.
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Patrick E. Spencer
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February 1st, 2009
The emergence of Web 2.0 creates interesting challenges and opportunities for many organizations and spans most functional areas—from sales and marketing, to IT project management and product engineering, to HR and finance. As the enabling infrastructure behind much of Web 2.0, telecommunications companies find themselves in a careful balancing act between the “old world” of fixed-line channels and next-generation networks that are often accompanied by image, music, video, and audio service download options.
IP brings together the old and the new
IP offers a means to facilitate the convergence between these two channels—the old and the new. Most networks are now IP-based, and endpoints are quickly adopting IP (e.g., ATMs). For its industry feature in the January 2009 issue of CIO Digest, Ken Downie spoke with Robert Rosenberg, the president of Insight Research, a telecommunications market research firm based on Boonton, New Jersey. He explains that along...
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Patrick E. Spencer
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January 24th, 2009
The January issue of CIO Digest kicks off an exciting editorial calendar for 2009. In the cover story, "Getting to One Click: An IT Transformation the Size of the Australian Outbook," Telstra Sr. Vice President of Transformation Tom Lamming discusses the five-year journey the media communications embarked upon in 2005 and how it will deliver an unrivaled customer experience: a simple, integrated, intuitive one-click, one-command, any-screen, real-time interaction.
The industry feature discusses the IT challenges associated with IP convergence in the telecommunications sector. The solutions feature delves into ways in which organizations are turning IT GRC (governance, risk management, compliance) into business value.
The four case studies showcase IT organizations from around the globe that have solved problems ranging from endpoint security, to data center optimization, to email archiving and management, to...
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Patrick E. Spencer
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January 17th, 2009
Businesses are catching onto the benefits of online services, with revenue growing at twice the rate of the overall enterprise software market. Benefits include faster time to value, a quicker ability to scale, less risk and up-front investment, and lower annual operating costs in equipment and support staff. In today's economic climate, these benefits are particularly prescient for businesses seeking to address business requirements in the most cost-efficient manner possible.
New CIO Digest Online Extras article
For the Online Extras, "Online Services: Get the Benefits Without Maintenance," CIO Digest interviewed Jeff Kaplan, managing director of THINKstrategies, Inc., who explains that by getting services online rather than building out the software and hardware infrastructure to provide them, "businesses shift the burden of getting and keeping an enterprise application up and running" to the vendor. As a result, Kaplan argues that organizations...
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Patrick E. Spencer
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January 8th, 2009
The drop heard around the world is prompting a shift in IT priorities. The economic crisis is agnostic of geographies and industries; no sector is insulated.
Despite the crisis, however, for those who understand how to negotiate their challenges, there are some key opportunities. In a study titled "Avoiding Mistakes in an Economic Crisis: Executive Guidance in 2009, the Corporate Executive Board pinpoints five imperatives to which IT organizations should adhere in order to leverage these opportunities:
Improve Cost Discipline
Protect Growth Initiatives
Leverage Your Financial Strengths
Exploit Risk Opportunities
Make Critical Talent Plays
The report is available for free at www.executiveboard.com.
For its recently launched Online Extras site, CIO Digest had an opportunity to consult with several Symantec partners and customers; Skip King, the principal and corporate officer at The Alchemy Solutions Group; and Dr. Jay Shankavaram...
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Patrick E. Spencer
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December 14th, 2008
The economic climate has changed dramatically over the past several months, and the ramifications across the economy are still being played out. Within a matter of a few weeks, a significant contraction in IT spending took place and IT executives are re-prioritizing 2009 initiatives on the change in landscape. For example, a survey by CIO magazine finds that 40 percent of CIOs plan to cut their budgets from last year’s levels. Business value—and the ability to measure it—has become a pivotal criteria as IT teams evaluate IT projects.
Retrospective and prospective business value
The evaluation is both prospective and retrospective; IT organizations not only want to understand the potential business value of the IT solution in question but the results of past deployments involving similar products and solutions. This equates into a couple of different foci. IT teams are pressing their suppliers, on the one hand, to demonstrate the realized and projected...
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Patrick E. Spencer
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October 22nd, 2008
Financial services firms operate in a highly regulated environment and their customers are protective of their personal information and prone to change providers if they don’t have a level of trust and confidence. This higher level of expectation means there is a greater level of risk; the Ponemon Institute finds that a data break at a financial services organization costs $239 per comprised record, or more than 21 percent of the average.
For the “Counting on Data Loss Prevention: Financial Firms Use DLP to Protect Customer Data and Their Own Reputations” industry feature, CIO Digest spoke with several industry analysts, as well as a couple thought leaders, about Data Loss Prevention (DLP) and its growing importance and focus of attention in financial services. The criticality of DLP for financial services is accentuated when one thinks about the recent events in the financial markets and the chaos created by acquisitions, employee layoffs, and...
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Patrick E. Spencer
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October 11th, 2008
Virtualization is a topic that means different things to different IT organizations. For the solutions feature in the October 2008 issue, the CIO Digest editorial team had a chance to visit with two industry analysts and the director of development and business development operations at VMware on virtualization trends as well as several IT leaders on how they are approaching virtualization in their own computing environments.
Virtualization adoption accelerates
Adoption of virtualization technologies is expected to accelerate, with more than three quarters of IT organizations reporting that virtualization will significantly impact their IT management requirements over the next two years according to the Enterprise Strategies Group. Mark Thiele, the director of development and business development operations at VMware reports that more than 90 percent of the Fortune 1000 have some form of virtualization in their environments.
Three areas of virtualization
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Patrick E. Spencer
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October 6th, 2008
The October 2008 issue of CIO Digest was published this week. It debuted at the Symantec EMEA Vision event at The Hague on October 7-9 and will be distributed at the Symantec ManageFusion event in Orlando, Florida October 14-16.
An exciting cover story: Barclays GRCB Global CISO
The issue contains some exciting articles. For the cover story (“Information Security that Makes the Business Go Faster”), I had an opportunity to interview Rhonda MacLean, the global CISO at Barclays Global Retail and Commercial Banking (GRCB). With a 20-year career in information security, MacLean has a unique perspective on what is important and what isn’t. In particular, Too many organizations view information security as a necessary requirement—a checkbox—and something that often impedes business acceleration. She argues, however, that information security is there to actually make the business go faster.
Features, case studies, and more
The...
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Patrick E. Spencer
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September 8th, 2008
The July 2008 issue of CIO Digest was published last month. The issue debuted at the Symantec Vision event in Las Vegas, NV on June 9 (part of the registration packet). Then, in late June, more than 150,000 customers and online subscribers worldwide received notification of the issue’s release via the Symantec Confidence in Enterprise Newsletter and an email subscription blast. An additional 20,000 printed copies were sent to Symantec sales offices around the world for use in business development activities.
An exciting cover story
The July 2008 issue contains some exciting articles and Symantec sales and partners will want to leverage them when talking about Symantec technology solutions with their customers. We took a different approach with the cover story. Rather than showcasing one customer, we decided to take a thematic approach—focused on data center infrastructure software—and interviewed several customers as well as an industry analyst. The...
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