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I need a solution Our helpdesk analysts require the ability to access the helpdesk recovery feature to complete challenge/response requests for end users if they forget their password ...
This issue has been solved
Forum Discussion by ghath | 10 Jul 2015 | 4 comments
I need a solution We're using SEE 11.1 on a server 2008 R2 machine, I need to give the helpdesk analysts access to assist users in the password recovery feature on the Symantec ...
Forum Discussion by ghath | 10 Jul 2015 | 1 comment
I need a solution Hi, can I directly upgrade my SFRAC 6.0.3 to SFRAC 6.1.1 ? or do i have to upgrade it first to the BASE 6.1 before applying the MAINTENANCE RELEASE 6.1.1 ? ...
Forum Discussion by kwakou | 10 Jul 2015 | 6 comments
After upgrading the "SEP Manager", we always have to change the contents selection in the "Live Update Manager" to match the new SEPM version. But there is no document listing the LU Manager options, and any guidance on what to ...
Idea by GreenElfe | 10 Jul 2015 | 1 comment
I need a solution Deployment Server console shows lot of duplicate computers.  I have already tried the solution mentioned in below artcile but it didnt resolve the issue. ...
Forum Discussion by SymCus | 10 Jul 2015 | 1 comment
I need a solution hi my SEPM  is 12.1.2 version I've installed the embedded DB. Is some kind of embedded DB is a database? Please let me know. Please select the ...
This issue has been solved
Forum Discussion by Hwan.seo | 09 Jul 2015 | 5 comments
The following steps show how to install MySQL 5.6 on a CentOS/RHEL 6 server, create the databases needed by Symantec Mobility Suite, and give a MySQL administrative account with rights to the two databases. The commands listed in a bold font below are ...
Article by Joshua Johnson | 09 Jul 2015 | 0 comments
Ensure that openssl is up to date and does not include the heartbleed exploit. 1.  Run  rpm -q openssl  from the Terminal to check what version of openssl is currently installed on the Mobility Suite. The expected result should appear in the ...
Article by Joshua Johnson | 09 Jul 2015 | 0 comments
The following tasks and information should be run on a Mobility Suite server environment for troubleshooting MSWS Norton Mobile Security issues: 1. Confirm that the Front End(s) are properly configured with the local time as PDT and that ...
Article by Joshua Johnson | 09 Jul 2015 | 0 comments
I need a solution We recently attempted upgrading to SEE 11.0.1 which failed.  We did not have a database backup of SEEMSDb.  During the setup, the previous DB was deleted.  Reverted ...
Forum Discussion by KDM | 09 Jul 2015 | 2 comments