Licensing
Nemesid
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November 6th, 2009
We bought licences for our Backup Exec 12.5 . We use Exec on one server and two remote agents. So we bougt 3 licences, one for Exec and two for agents. Activating of Backup Exec was ok. Problem is with agents. On PDF certificate is this SYMC BACKUP EXEC AGENT FOR WINDOWS SYSTEMS 12.5 WIN PER SERVER BNDL STD LIC GOV BAND S ESSENTIAL 12MO License Key(s): xx-xxxxx-xxxxx Quantity : 2 I used activating key and it activated only one agent. There is only one license key and it isnt acting as two licences, but quantity is 2. I cant use it twice. Licence Assesment tool shows 1/2 agent licences activated so im missing one license. But we bought two. Are we missing one licence key on pdf certificate?
Thanks for any help.
1 comments
Fidget
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November 4th, 2009
Hello
I'm using SBS 2008 premium,
As a host I've got running windows 2008 standard (from the SBS disks)
In the virtual:
SBS 2008 main & windows 2008 running SQL server
All the above is properly licensed with MS, all is from the SBS 2008 premium disks, I've purchased backup exec 12.5 for small business server premium, when i install the software it does not recognise the setup as SBS, in the symantec blurb it states 2008 premium as supported.
How can I use the licesnse key ?
Thanks
john
0 comments
adm_cap
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November 2nd, 2009
Hi,
We are tried upgrading the Symantec Backup Exec on Exchange backup servers from version 10d to 11d but the currently configured license is get detected as invalid while performing an upgrade. Can someone please assist?
thanks,
Kind Regards,
Hemank Trivedi
1 comments
scottnj
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November 2nd, 2009
Hi,
Just wanted to verify before going ahead with this.
Successfully installed BE 12.5 using the eval copy and now we have a license key. To install the valid license key, I go to the place where you enter the key, but when I hit next I'm presented with what looks like an installation procedure....
Is this correct? Id like to not have to recreate my jobs, etc or even reboot the server. Will entering the valid key actually take me through a full reinstall??? Seems I should be able to just input a key without that hassle. Maybe there is no hassle?
First time doing this, so I just wanted to check with the pros! Thanks!
3 comments
Terster
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October 31st, 2009
HI,
I'm considering switching to Symantec Endpoint Small Business 12 with a 10 user license.
My question is about licensing.
In 1 year, will my licenses expire so that i can no longer download updates, patches and definition files, or will that continue indefinately and that what i really lose, in 1 year by not renewing, is access to basic technical support?
I"ve been all over the Symantec website and I can't find a straight answer.
Can anyone please advise on how this works?
I really need to know if i'm going to be forced to renew all my licenses in 1 year or risk not being able to get automatic updates.
Thanks!
Terster
3 comments
MitchR
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October 30th, 2009
Starting with BackupExec v12.5, the server will attempt to poll the internet to get a Symantec ThreatCon status. If there is no internet access, or there's a timeout, every day an alert will result saying "The Symantec ThreatCon Level is not up-to-date".
Many of us have servers that do not and will not have internet access, and we don't want or care about ThreatCon. Every single day we get these nagging messages. Please make it stop!
In general, no application should attempt to communicate over the internet without permission. There needs to be an option to enable/disable this feature.
More details:
http://seer.entsupport.symantec.com/docs/312310.htm
http://seer.entsupport.symantec.com/docs/315592.htm
http://www.symantec.com/connect/forums/server-quotservernamequot-symantec-threatcon-level-not-date
12.x, 11.x, Basics, Backup and Archiving, Best Practice, Backup Exec, Configuring, Features, Installing, Licensing, Windows, Tip/How to, Upgrade
0 comments
Twazok
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October 22nd, 2009
I am hoping that someone can answer what i think is a very simple question however Symantec Customer Care either bounce me around of cut me off.
My question:
I am runing BE 11d. I wish to backup a shared folder on a windows xp client - do i need an agent license or similar to carry this out being that i am not installing the agent. I have read and reread the license agreement and nowhere does it seem to cover this scenario. and it seems like such an obvious one that would need covering.
Can anyone help or provide me a definitive answer to this??
Many thanks
Steve
5 comments
Buffer
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October 18th, 2009
As far as I know, NetBackup still not support off-host backup for Xen Server. However, I do can use on-host backup by treating virtual machine as normal server. But I'm not sure that can it licensed as same as VMWare <licensing based on number of client OS of virtual machine> or not.
1 comments
Ben L.
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October 16th, 2009
Windows 2008 R2 is now supported by Backup Exec 12.5. It is only supported as a remote server, it is still not supported a sa Media Server though.
The patch to install is available via live update or the following link.
http://seer.entsupport.symantec.com/docs/331998.htm
Please make sure to read the install notes for the hotfix.
0 comments
ed smith
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October 16th, 2009
We used the Backup Exec License Assesment tool and it shows that we need to purchase additional LEO licenses for additional drives in our tape library. This is a little confusing because reading the informaiton concerning the LEO it seems to indicate that the license is purchased in order to have a library with multiple drives. Do you need to purchase a LEO for each drive in a library or just one LEO for a library with multople drives?
tks
ed
2 comments
RolandAY
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October 15th, 2009
My company is considering retrospect, I am used to Backup Exec.
If anyone here knows retrospect, would u please tell me of the pros and cons of retrospect vs Backup exec.
Any comment would be highly appreciated.
1 comments
David Spillers
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October 14th, 2009
i just purchased a new drive for my Dell branded ML6000, running Backup Exec 11d. Do i need an additonal license to add this new drive to my robotic library? It only shows up in stand alone drives. i can move the two drive between stand alone and robotic library but can only seem to get one at a time int he robotic library.
3 comments
abbott_m
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October 5th, 2009
I've got a WHS setup with quite a bit of storage. I've been messing with Backup Exec on a seperate server but the licencing for that server along with an agent would get rather expensive quick. I'm wondering if I move the LTO tape drive to the WHS server and purchase the Backup Exec SBS version, it'd work for that one server. I'm not terribly concerned about being able to rebuild the server from tape, rather I want to ensure that all my data in the 6tb data section of the WHS setup is properly backed up in the event of a drive failure.
The regular backup exec on the seperate server works just fine so just needing to know if the SBS version will install and function on the WHS server (it's basically just Windows 2003 anyway without Active Directory and a few addons.
Mike
9 comments
WhiteSh4rk
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October 3rd, 2009
Hello,
sorry for asking, but i can't find information on the official sites.
I own few versions of BESR 8.5. Is the "Update" to 8.5.5 free? Because under the Download-Section i don't find a "Service Pack Download" from 8.5 to 8.5.5 ?
Thank you for your information.
Yours sincerely,
Constantin
7 comments
mforrester
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October 1st, 2009
We have 150 licenses for use with the Altiris Recovery Solution. We upgraded to version 6.2.2801 a little while back and have been having consistent issues since that time. We intially had an (re-)install type screen popping up on every machine that previously had the client installed. We made it past that issue, however we do not want this to happen again...
We have approximately 40 PC's that SHOULD have the agent installed to them and be being backed up, however, the Altiris reports 141 licenses IN-USE. By using the pre-created report "," there are 132 computers with the agent installed. How are more licenses in-use than agents installed? How do I correct this and remove the agent silently from those 90+ machines that should not be being backed up? I do not want end-users to know that the client is being touched (removed).
A second issue is space contstraints that we have recently...
Agents, Backing Up, Managing Backup Devices, Basics, Database, Altiris Recovery Solution, Endpoint Management and Virtualization, Configuring, Installing, VMware, Licensing, Windows, Performance, Reporting, Tip/How to, Troubleshooting
3 comments
Anil Kumar H
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September 29th, 2009
How to report Cracks / Patches which is used for resetting trial/making it to full version of Norton products ???
didn't find section for NIS
3 comments
Andreas Martin
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September 29th, 2009
Hello,
I try to archive some files to Tape (Tandberg T40).
The archive at itself seems to work without anyprobles, but the job ends with an error.
"
Error category : Other Errors
Error : 91 - The directory is not empty.
For additional information regarding this error refer to link V-79-0-145
"
Clicking on the mentionted link does not bring any result as you can see here:
http://www.symantec.com/business/support/knowledge...
Iam using BE 12.5 REv 2213 on a Windows2003 machine the Server I try to backup is a W2003 too.
Has anyone an idea what that could be?
Every comment is apreciated!
Greetings form Berlin, Germany
Andreas Martin
12.x, Agents, Basics, Database, Backup and Archiving, Best Practice, Drivers, Backup Exec, Configuring, Linux, MS Exchange, Features, Installing, Licensing, Windows, Restore, Tip/How to, Upgrade
4 comments
mattnz75
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September 28th, 2009
I have a server that has suddenly gone into evaluation mode,
Version 12.0 for windows.
when i go into the option to add license keys it gives me a repair option and does not allow me to put any keys in. I have repair or remove. The add additonal option is greyed out
I had put the keys in about a year ago.
I dont want to go through the unistall reinstall if possible.
9 comments
cmartin@dsaco.com
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September 24th, 2009
If our sql server is dedicated for the SEV, I am thinking to license by device CAL's, since enterprise vault devices use this database server. Although, we license 300 users (mailboxes) for the sev license. I just don't know if this would be considered a 300 cal license for sql as well. Any feedback of experiences on licensing this dedicated sql server would be very helpful.
Thank you,
Cheryl
2 comments
Hinata Uzumaki
|
September 24th, 2009
The latest version for Data Loss Prevention is version 9.0.
Customers who are eligible for this upgrade will receive upgrade notifications but there will be no license keys. They just need to use the same key that they have for version 8.0.
If customer has just purchased DLP 9.0 and he wants to downgrade to version 8.0, he can use the key for DLP 9.0 to version 8.0.
DLP 9.0 key is backwards compatible to 8.0.
DLP 8.0 key is forwards compatible to 9.0
1 comments
Buffer
|
September 20th, 2009
I have BE 10d, RAWS and Exchange Agent. I decide to upgrade to 12.5 which I've heard that it already include the RAWS license. As I alway continue my MA. On upgrading to 12.5, do I will have exceed RAWS license? And in term of license key, the included RAWS will have another license key or it's the same key as new Exchange agent.
2 comments
mb10
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September 17th, 2009
Hi,
I'm looking at moving from BE12 SBS to BE12.5 for windows servers.
I've seen a good price for the retail box, does this include any remote agent licenses, or exchange backup licenses? SBS seemed to include both.
Regards
6 comments
Julie Barnes
|
September 16th, 2009
Here's an easy one for you guys...
My boss was recently told (by a reseller) that she did NOT have to have the SQL agent running on our Backup Exec server because she was running the "full blown" version of Backup Exec (not just an agent) and that would back up any databases on that server. However, I believe that we do indeed have to have the SQL agent installed before we are able to back up any SQL databases that will be installed on that server. I am fairly certain it behaves in the same manner as the Active Directory agent, etc. I believe the reseller was either incorrect in stating this or that something was lost in translation somewhere along the way.
Thanks!
3 comments
vnavna
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September 16th, 2009
It is stated within the help file that you would be able to see the dates of when the licenses are going to expire. I am unable to get that to work. It would be nice to know when the license for client computers are going to expire before hand. Is there a way to get this to show up?
4 comments