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Summary This document details the steps that we follow in order to complete, submit, and process a Move Form.  We complete a Move Forms when an asset: Moves locations. Re/Assigned to a new or different person Re/Assigned cost ...
Article by ziggy | 18 Nov 2014 | 0 comments
Summary This document details the Asset Types and Statuses that we have come to track within our Symantec Management Platform for ITAM managed equipment.  Feel free to use this as a basic template, take what you want, and adjust, review, and ...
Article by ziggy | 18 Nov 2014 | 0 comments
Summary This document details the steps that we follow for all surplus and Asset Recovery Services (ARS) activities for ITAM managed equipment.  Feel free to use this as a basic template, take what you want, and adjust, review, and apply to your ...
Article by ziggy | 18 Nov 2014 | 0 comments
Background/Use Case: Many of our customers utilize Activity Reports on a monthly basis to identify login events on multiple cases over a specific time period. The goal is to determine which cases have had activity in them over the past month and ...
Idea by jonathan_zak | 18 Nov 2014 | 0 comments
I need a solution I am not sure if I am doing something wrong or missing a step but I cannot seem to get any information on additional files when adding other file types to the ...
Forum Discussion by phillyfish | 18 Nov 2014 | 0 comments
I need a solution connect Symantec endpoint protection embedded database with other machine, We want to create custom reports from Symantec endpoint protection sybase datbase, for that ...
Forum Discussion by nishant Sri | 17 Nov 2014 | 1 comment
I need a solution Hello everyone! Does anybody knows how to configure the Cost Model? I'm having a hard time configuring this, as I don't find this info on the ...
Forum Discussion by haroldvm89 | 17 Nov 2014 | 0 comments
I need a solution We recently migrated our master server to new hardware (i.e., keeping the existing database and server name), but within OpsCenter, if I try to locate any data past ...
Forum Discussion by AlanTLR | 17 Nov 2014 | 5 comments
Go-To-Meeting Webinar Thu, 04 December, 2014 - 2:00 - 3:00 EST                                 ...
Event by ryanschoenherr | 17 Nov 2014 | 0 comments
I need a solution I have an issue where I have the Dataset declared that contains all values and I would like to have the values that are in a list that is located on SharePoint be the ...
Forum Discussion by Kevin Sampo | 17 Nov 2014 | 0 comments