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I need a solution I updated our SMS appliance (8260) last week (march 5), and our problems started.  SMTP on the appliance stops responding after couple of hours and we need to restart ...
Forum Discussion by Hector Quiles | 11 Mar 2009 | 2 comments
I need a solution  Hi, Greetings!  m rajkumar from sify Technologies Ltd.  we are using the Symantec Antivirus 10.1.5.5000 in our network.  ourl billing software was ...
Forum Discussion by rajkumar.murugesa | 09 Mar 2009 | 0 comments
I need a solution Please can I have some help with this problem. Yesterday, out of the blue certain computers on my network started freezing. After a day of investigation I have ...
Forum Discussion by John_Roberts | 05 Mar 2009 | 10 comments
I need a solution First, the system of the client. We have several customers with the same problem, but different systems - this is just an example of one of our clients. ...
Forum Discussion by Inovatec | 03 Mar 2009 | 0 comments
Multi-national support An international financial organization failed to restore critical files at its London facility using NetBackup 6.0 and called Symantec U.K. frontline support for help. After a number of unsuccessful attempts to restore the ...
Article by Swathi Turlapaty | 26 Feb 2009 | 0 comments
If you speak German, you can call Symantec Enterprise Support Services and within minutes, you'll hear "Was ist los?" ("What’s the problem?") Finding a German-speaking storage system—that’s a little harder. Backup jobs were ...
Article by Swathi Turlapaty | 26 Feb 2009 | 0 comments
A communications company was using Veritas NetBackup to protect a large and vital database. However, the database failed in production, so the company's IT administrator needed to restore it. Since there wasn't enough space to restore the ...
Article by Swathi Turlapaty | 26 Feb 2009 | 0 comments
One to two failures a week A telecommunications company was using Veritas NetBackup Storage Migrator to automatically save files to tape and then remove them from disk, minimizing disk space usage. Because the data backed up to tape included ...
Article by Swathi Turlapaty | 26 Feb 2009 | 1 comment
After upgrading to NetBackup 6.5, a customer began to notice that his backup disk was filling up too quickly and backup jobs were failing. The customer contacted Symantec tech support because he thought the problem was a result of the upgrade. After ...
Article by Swathi Turlapaty | 26 Feb 2009 | 0 comments
This is about a federal agency—one of the biggest—that faced big IT problems. A 12-million-dollar product implementation ground to a halt and 22 problem reports were opened within two weeks. Then within those same two weeks, all 22 problems were solved ...
Article by Swathi Turlapaty | 26 Feb 2009 | 0 comments