As an international shipping company began an initial upgrade to Symantec Endpoint Protection (SEP) 11.0.2020, IT administrators in charge of the rollout discovered that a small percentage of the upgraded PCs experienced problems. In particular, a subset ...

The Symantec Security Information Manager (SIM) appliance identifies critical threats in your environment by correlating hundreds of millions of raw events into an actionable list. It receives information on suspicious events from a wide variety of ...

Outdated protection yields error messages In mid-September 2007, a digital entertainment company was having problems with the Symantec AntiVirus (AV) software protecting its Windows 2003 environment. The application was apparently blocking viruses ...

A large insurance company was having hardware issues with one of their Symantec Brightmail Mail Security 8360 appliance mail servers.  As a result, about 1,400 business-critical emails had been filtered and queued up but not delivered.  After getting the ...

Systems analysis reveals critical security flaw In January 2008, a large company was undergoing an audit by a major public accounting firm when its auditor found a few world-writable files—or files anyone could alter—in the company's UNIX ...

A customer had been using BindView bv-Control for Windows to analyze data and issue alerts upon discovering system vulnerabilities. When the customer contacted Symantec sales to renew their license, he was surprised to learn that the product had been ...

Overnight, instead of an hour A customer at an entertainment company was having unexpected trouble with Ghost Solution Suite. He was using the application to “clone” computers—install the same configuration to several machines. Most of these ...

When just-in-time just isn't A major equipment manufacturer was having trouble with a system that ran its just-in-time order chain. When a customer bought a piece of equipment, the purchase would trigger a message through the just-in-time ...

Multi-national support An international financial organization failed to restore critical files at its London facility using NetBackup 6.0 and called Symantec U.K. frontline support for help. After a number of unsuccessful attempts to restore the ...