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If you want to have pre installtion check,Health checkup, recommendations and collect logs for support. Then please go through the document so that you can learn how to run a Sym help tool Sym Help tool.docx Its a great start!  ...
Article by Samir Ahmed | 12 Aug 2013 | 5 comments
I need a solution Is there a good way to capture the GUID's of a machine, export it to a file so I can read it for specific GUID's? All the tools and utility programs I ...
Forum Discussion by Lou Lafond | 06 Aug 2013 | 4 comments
I need a solution Hi there, When I follow the user guide to configue the IT Analytics Solution, I found I need to  " Under Reporting Server, in the Reporting Server ...
Forum Discussion by cs001 | 15 Jul 2013 | 1 comment
I need a solution I am running into an issue when trying to run DoScan.exe from the command line. I have the need to run DoScan multithreaded and also get the output of the scan. Right ...
Forum Discussion by amhavens | 12 Jul 2013 | 2 comments
I need a solution Has anyone come across Photo.exe, which keeps materialising on our Windows Server 2003 share drive, in various locations. i am not sure if it is being created by share ...
Forum Discussion by NoelP | 09 Jul 2013 | 13 comments
I need a solution Bonjour J'ai un petit probème de compatibilité avec les bares d'outils de norton internet scurity online et le logiciel Firefox 21.0 et 22.0 sur windows ...
Forum Discussion by I-Rec68 | 05 Jul 2013 | 1 comment
I see that SEP 12.1.3 has no compatible Add-on for FireFox 22.  Given the rate of Mozilla updates I hope Symantec will address this issue, until then, we will hold off on client updates for our Enterprise.   Now that Firefox 23 is out, I Now ...
Idea by Dave-SMPH | 05 Jul 2013 | 2 comments
I need a solution Hi, running SEPM 12.1.3. When I deploy 7 SEP clients, on the Clients section only show up 3 clients. SEPM is installed following the manual and there is no ...
This issue has been solved
Forum Discussion by Ximo | 13 Jun 2013 | 11 comments
I need a solution Hi, we just upgraded the SEPM and clients from 11.0.7101.1056 to 12.1.2100.2093, in the new version SEPM server, remove the NAC and LAN, GW enforce. After upgraded the ...
Forum Discussion by Leo Yuan | 06 Jun 2013 | 5 comments
I need a solution Hello, I'm trying to use the SymHelp, Load Point Analysis feature, but I always have the following error message:   I've already set the ...
Forum Discussion by arthursantana | 24 May 2013 | 14 comments