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aaron_t

aaron_t
Member for: 3 years 21 weeks
Contact: Send this user an email
Job Title: IT Service Desk Manager
Member for: 3 years 21 weeks
Blog: View recent blog entries
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aaron_t's Activity

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blog entry comment 22 Sep 2008
aaron_t commented on: Building a Basic Seadog / Landlubber ID Report
This is exactly what I was looking for. Thank you very much!
discussion comment 18 Sep 2008
aaron_t commented on: Report - List incidents by Assigned Group
Yep, that's correct - all I need though is the queue and the jobs in it, not necessarily the workers it is assigned to. Thanks for the info - though I'm totally useless in Crystal Reports... ;) Aaron
New forum discussion 17 Sep 2008
aaron_t posted: Report - List incidents by Assigned Group
Hi all, Just curious as to whether anyone knows a solution for me. I want to run a report that will list all incidents (open and/or closed) by assigned group, rather than worker, for a specified period. Any ideas or hints? Aaron Incidents by Assigned Group I am assuming that
discussion comment 17 Sep 2008
aaron_t commented on: Where are the Queue Queries Located in Altiris?
And if anyone knows, can you add queries? All the queries I can see are OPEN jobs for different queues. Can we add some for CLOSED jobs for different queues? Aaron
discussion comment 17 Sep 2008
aaron_t commented on: Open Incidents
Maybe I didn't explain myself properly... What I really want is to create a queue which will list all incidents that have the following status - open & work in progress. Currently in the worker report, we can see all open incidents. When we ...
New forum discussion 15 Sep 2008
aaron_t posted: Open Incidents
I need a solution Hello, I have a queue called "Open Level 1 Incidents". In this queue are listed all the open jobs. When I change the status of a job to 'Work In Progress', it disappears from this

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