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aerazo

aerazo
Member for: 3 years 45 weeks
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Job Title: IT Help Desk Manager
Member for: 3 years 45 weeks
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aerazo's Activity

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New forum discussion 07 Apr 2008
aerazo posted: Create a Batch of Incidents
Is it possible to create a batch of new incidents with the same categories and fields, all at the same time? The only difference is the contact, or requester name. Sort Of It is possible to create a batch of new incidents using a task you can create. It'll only be available in an alr
New forum discussion 07 Apr 2008
aerazo posted: Can you create a batch of incidents at one time?
I am interested in creating a batch of incidents all at the same time. The only difference between the incidents is the affected user, all else is the same.  Without the aid of an  Without the aid of an external program I dont believe there is a way to create a batch of incidents. Not
New forum discussion 02 Apr 2008
aerazo posted: Adding Blackberries as Assets
I apologize for what may be a basic question. I am new to Altiris. I am interested in adding company phones to the Inventory; however, when I go to the New Asset, under the Help Desk Worker Console, I don't see an area where I can add Cell Phones. Is there another area I need to go to so I ma

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