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akottas

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akottas

Symantec Employee

Member for: 3 years 13 weeks
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Member for: 3 years 13 weeks

Blog: View recent blog entries

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2

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2

Forum Threads

74

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6

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0

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1

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akottas's Activity

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discussion comment 18 Nov 2011

akottas commented on: symantec traffic shaper installation erorr

I don't think Symantec has ever sold a 2U server model for the Traffic Shaper product line. This product is not a soft appliance, and can only be sold on the specific hardware provided by Symantec (8160 appliances).

discussion comment 02 Nov 2011

akottas commented on: IPV6 support When?

This is planned for our next major release (10.0).

discussion comment 01 Sep 2011

akottas commented on: Different interfaces for inbound and outbound traffic in Brightmail

Please note that as of our 9.0 release in 2010, we can support the use of the same IP for both inbound and outbound email. Best practices still recommend separation by IP (or virtual IP), but customers can use the same IP if needed.

discussion comment 03 Aug 2011

akottas commented on: Turn off BATV for specified outbound email domains

If you exclude a domain from bounce attack validation via group policies, it also excludes those emails from tagging. You can assign appropriate domains to that group and ensure the group has higher precedence than your group policy for ...

discussion comment 17 Jun 2011

akottas commented on: Attachments with extension of .DOCX are being blocked!

You can also construct an exclusion for Office 2007 attachment types by creating a separate content filtering rule that takes precedence over the executable/multimedia rule if you want to allow these files in even if they do include embedded ...

discussion comment 14 Jun 2011

akottas commented on: Block emails that contains URLs

The ability to optionally scan HTML content as part of a content filtering policy is a committed feature for an upcoming release. In the past, this feature had been disabled due to the risk of false positives when scanning items such as ...

idea comment 14 Jun 2011

akottas commented on: Compliance Rules should work on text within HTML markup

This is now a committed enhancement for an upcoming release.

discussion comment 01 Jun 2011

akottas commented on: New version released

To set expectations, IPv6 support will be coming in a major release, not a maintenance release. We are working on development for an upcoming release.

discussion comment 26 May 2011

akottas commented on: Symantec Global Bad Senders list causing false positives

Just saw the note that you already have opened a support case - if you send me a dm with the case number, I'll circle back with the support team.

discussion comment 26 May 2011

akottas commented on: Symantec Global Bad Senders list causing false positives

I recommend opening up a support case on this - I recently saw this happen with a customer due to an incorrect firewall setting that was stripping out the webmail provider's IP address. These web emails ended up looking like they were ...

discussion comment 20 May 2011

akottas commented on: SBG 9.5 and SSH

There is an OpenSSH upgrade in an upcoming release later this year. It will not be to the newest build, since we are tied to the stable build that pares with our OS environment, but it will be fully up to date on patches against all known ...

discussion comment 20 May 2011

akottas commented on: Licensing Question

After a grace period, the product will pass mail through without any scanning. I encourage you to work with the Symantec Customer Care team to get a temporary license extension if needed.

discussion comment 06 May 2011

akottas commented on: Brightmail 7.7.0-17

Also note that there is one mandatory gate between 7.x and the current release - you must upgrade to 8.0.3 in order to see any updates beyond that release. This is due to the communication changes with LDAP that are introduced in the 9.0 ...

New blog entry 11 Apr 2011

akottas posted: Personalize Protection Against Unwanted Email with Symantec Messaging Gateway

We’ve been holding off on the news, but as many of you have realized, Symantec Messaging Gateway 9.5 (formerly Symantec Brightmail Gateway) is now available – in fact, over 1,800 customers have already upgraded to the new release. We mentioned many of the new features as part of our earlier beta a

New forum discussion 28 Mar 2011

akottas posted: Symantec Brightmail Gateway - IPv6 Customer Roundtable

I need a solution Dear SBG Customers, As we continue our implementation of IPv6 support in the Symantec Brightmail Gateway product line, we'd like to hear your thoughts on what's important, how you plan on rol

discussion comment 09 Mar 2011

akottas commented on: IPv6 support and BMG

Oz, we are actively working on IPv6 implementation for a future planned release. If you have specific questions, please send me a direct note and we can follow up offline. Angelos

discussion comment 26 Feb 2011

akottas commented on: Malformed MIME Unscannable Messages

Adding a sender to a good senders list only bypasses spam scanning. Our unscannable verdict is tied to our antivirus scanning workflow, so it would not be bypassed by adding the sender to the good senders list.

discussion comment 26 Feb 2011

akottas commented on: Malformed MIME Unscannable Messages

I thnk you have also hit on one of the key points about the unscannable verdict - it does not mean that the message wasn't also checked for spam and virus contents. The unscannable verdict simply means that Symantec can not ensure the ...

discussion comment 22 Feb 2011

akottas commented on: LDAP / Active Directory access in Brightmail 9.5

Markus, please send me a direct note and we can engage on your direct challenge. As far as the challenge you are discussing, we have had some discussions around the right approach. A few thoughts: - What LDAP features are you trying to ...

discussion comment 18 Feb 2011

akottas commented on: Brightmail Gateway 9 & DLP

Brightmail Gateway actually supports both options: - on-box (included with the core license), there are a number of pre-defined dictionaries and templates that are based on the described content matching features from Vontu DLP, as well as the ...