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bgreen

bgreen
Symantec Employee
Accredited

Member for: 5 years 26 weeks
Contact: Send this user an email
Member for: 5 years 26 weeks

Symantec Accreditations

Symantec Technical Specialist (STS)
  • Symantec Technical Foundations: Security Solutions 1.0
Contribution Stats
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bgreen's Activity

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New article 26 Aug 2009
Welcome to the second part of my Satisfaction Survey rebuild. In the first section , we got under the hood and made some fundamental changes to the way the satisfaction survey handles the data it receives. We're now going to take a look at the kind of reporting that our previous modifica
New article 26 Aug 2009
This is the first part of a two-part offering is a series of modifications to the Altiris Helpdesk Satisfaction Survey. The goal of these customizations is to increase the effectiveness of the survey, and mitigate a potentially detrimental side effect that exists in the out-of-the-box solution.
discussion comment 26 Aug 2009