Carlos Henrique Oliveira

I need a solution Hi everybody, Recently i had to restore a backup on our Symantec Brightmail Gateway 9.0.2, and everything went fine, except that new " spam quarantine messages " sent to users, when they cl

discussion comment 21 Mar 2011

Carlos Henrique Oliveira commented on: SPAM Quarantine Summary mail sent to distribution lists

Hi Marco, Thank you for replying. In fact, i do not expect avoiding notifications to be sent to regular users. But what does happen is that even unchecking "Notify distribution ...

New forum discussion 18 Mar 2011

Carlos Henrique Oliveira posted: SPAM Quarantine Summary mail sent to distribution lists

I need a solution Hi, Eventually, users receives SPAM Quarantine Summary mail sent to distribution lists. After researching the Brightmail's Help, i unchecked the option " Spam " -> "

discussion comment 03 Mar 2011

Carlos Henrique Oliveira commented on: Brightmail Goodlist / quarantined messages

Hi Marco, End users - but we have only one Brightmail server, there's no syncs that i know... anyway, thanks for the info, i will call Symantec ! Thanks, Carlos Oliveira

discussion comment 03 Mar 2011

Carlos Henrique Oliveira commented on: Brightmail Goodlist / quarantined messages

Hi Marco, As i mentioned, i don't know if it's a Brightmail characteristic or issue, but for almost 3 years using different versions of Brightmail, after adding a good or bad sender, it never took effect ...

discussion comment 02 Mar 2011

Carlos Henrique Oliveira commented on: Brightmail Goodlist / quarantined messages

Hi WSloan, Usually, it takes some hours when i add e-mail address or domains to our "Good Senders", i don't know if this a Brightmail characteristic or issue, but if it is your case, waiting a little ...

discussion comment 28 Feb 2011

Carlos Henrique Oliveira commented on: The address you have provided is shared by multiple directory entries

Nate, thanks a lot ! It worked, perfect ! I went to "Administration" -> "Settings" -> "Directory Integration", clicked on my LDAP Directory Data Source displayed. At ...

discussion comment 25 Feb 2011

Carlos Henrique Oliveira commented on: Brightmail Gateway User defined good and bad sender list not showing

Jvansym, thank you ! I just checked after reading your reply, to tell you the truth, i did not tought about this permission. But we have only a default group, and seems to be set correctly. Anyway, ...

discussion comment 25 Feb 2011

Carlos Henrique Oliveira commented on: The address you have provided is shared by multiple directory entries

Cricket17, thanks a lot for your reply. In fact, all users have unique e-mail addresses. I have checked several times at our Lotus Domino directory (We do not use AD for LDAP since our e-mail is based on Lotus Domino). ...

discussion comment 25 Feb 2011

Carlos Henrique Oliveira commented on: The address you have provided is shared by multiple directory entries

I finally can see logs... it's a matter of waiting a really long time, even though the Internet Explorer looks like already finished loading the page. Now i can see details... basically: - ...

New forum discussion 25 Feb 2011

Carlos Henrique Oliveira posted: The address you have provided is shared by multiple directory entries

I need a solution We use Brightmail 9.0.2 upgraded last week, now i try to search for an especific user e-mail address at " Administration " -> " Users " -> " Find User " and i receive

discussion comment 25 Feb 2011

Carlos Henrique Oliveira commented on: Brightmail Gateway User defined good and bad sender list not showing

Hi, i got an issue very similar to this, we have the same 9.0.2 version. An user logs in Brightmail using his username and password, and as result, he sees only Quarantine, but not Bad and Good ...

discussion comment 08 Apr 2010

Carlos Henrique Oliveira commented on: Unscannable Messages - Malformed MIME

Hi, i got the same problem here... I changed the default "Unscannable: Delete message (default)" policy to "Hold message in Spam Quarantine" instead of deleting the message. But it ...

discussion comment 19 Mar 2010

Carlos Henrique Oliveira commented on: Internal Mail Relay

Hi folks, Thanks for all the help already... but just to make this point clear: my server is not an open-relay. Outsiders cannot send e-mail trough my server to other domains. This ...

New forum discussion 18 Mar 2010

Carlos Henrique Oliveira posted: Internal Mail Relay

I need a solution Hello everyone, I have been searching a solution for all the week, but can not get it working right yet. Our Brightmail 8.0.2 is accepting Internal Mail Relay. How i can prove it:

discussion comment 17 Mar 2010

Carlos Henrique Oliveira commented on: 421 4.4.0 [internal] no MXs for this domain could be reached at this time

Hi Prashant Thumar, it seems you have a different problem, i suggest you to creat a new discussion providing this information "451 4.4.1 [internal] No valid hosts (too many connection failures)" on the title, so you can get ...

discussion comment 28 Jan 2010

Carlos Henrique Oliveira commented on: Your opinion on Las Vegas shows

... but heard that the one located at Orlando - Florida is the best.

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