CraigM

With the lack of an equivalent in SQL2005 for the SQL Server Service Manager (that comes with SQL2000), the developer decided to write one himself. It's behaviour should be familiar to you if you've used SQL2000. It can be found here: http://www.sqldbatips.com/showarticle.asp?i

New blog entry 23 Aug 2006

CraigM posted: WMI Code for VBScript

If you do not know all the WMI codes you need to manage your workstations, you can use some simple tools and samples to gather information for scripting. These locations include: Rob van der Woude's Scripting Pages and this Microsoft tool . (Endpoint Management, Endpo

idea comment 11 Aug 2006

CraigM commented on: SVS Google Gadget

I have used Google Gadgets and think it would be very cool. I don't know how many companies have Google Gadgets as a corporate standard though...

blog entry comment 08 Aug 2006

CraigM commented on: Setting the Optimal Blob Size for Recovery Solution

I keep hearing 1 GB from the Estonia Team.

New blog entry 24 Jul 2006

CraigM posted: Simple DNS and Web Redirect for Web Pages

Two things are necessary to make your life and your end users' lives easier when trying to access the Helpdesk web consoles: DNS "CNAME" entries for each web redirect A default.asp web page that will send a browser to the correct URL depending on what the user typed (and

New idea 20 Jul 2006

CraigM posted: Spell Check for Help Desk

How about adding a spell check feature into the Helpdesk Solution? It would greatly benefit the helpdesk workers to have this added for both creating helpdesk tickets and knowledge base articles. Thanks! ieSpell works great for a Spell Checker Craig, This is a common request and will

article comment 20 Jul 2006

CraigM commented on: Installing Altiris Deployment Server and Altiris PXE Server in a VLAN Environment

I copied and pasted it in to word =) If I ever need to actually do all the steps listed, I will probably do my part for global warming and print all 40 pages.

download comment 12 Jul 2006

CraigM commented on: DSSched - Remotely Schedule Deployment Server Jobs

I can see where this can be invaluable with Helpdesk Solution. It will allow me to run DS jobs by kicking off Automation jobs. I will be recommending this to many admins that don't want to give Deployment Server rights to level 1 users but ...

blog entry comment 12 Jul 2006

CraigM commented on: Can a rule reopen a closed incident?

You may want to think twice about this. It could become an issue with reports measuring ticket close rates if you get a lot of tickets being reopened. I usually try to keep the ticket as resolved for a period of time to ensure it truely can ...

blog entry comment 11 Jul 2006

CraigM commented on: Can a scanned computer be linked to its monitor?

For the example of scanning many locations... I would put in the user and scan all the assets to it. I think Dennis would be OK with this since most cubes have a user assigned to them. You could do a SQL query on the asset to see what it is ...