Dano Oliveira

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Dano Oliveira
Member for: 5 years 5 weeks

Member for: 5 years 5 weeks

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New forum discussion 04 May 2009

Dano Oliveira posted: Looking for Usability Participants…

I need a solution BESR Community! We are preparing to conduct a new Usability study on an advanced image verification method and would like your feedback. If you are interested in being part of this Usability study, verify yo

blog entry comment 17 Mar 2009

Dano Oliveira commented on: “Thinking About Disaster Recovery?”

ITSpoint, It’s good that you bring up best practices. We have two products for a combined solution that we would recommend to create the best RTO & RPO for complete disaster recovery. Backup Exec 12.5 w/ Backup ...

New blog entry 13 Mar 2009

Dano Oliveira posted: “Thinking About Disaster Recovery?”

As a product manager for Backup Exec I have the pleasure of talking to many of our customers and partners in the field. It’s fascinating to hear about the latest backup strategy, with the newest hardware and the way customers use our product to secure good backups. On the other hand, what concerns

New forum discussion 22 Apr 2008

Dano Oliveira posted: New DDI (Device Driver Installer) update available for Backup Exec for Windows Servers 12

I need a solution This patch is only for Backup Exec for Windows Severs 12 and can only be applied to Build 12.0.1364 The April 15th Device Driver Install (DDI) is now available for Backup Exec 12. This update a

discussion comment 21 Feb 2008

Dano Oliveira commented on: Backup Exec for Windows Servers (core) versus BE Quickstart

I apologize if my answers we missing some key information for you, but I think Ken answered them specifically.If you still have unknowns please let me know I'll get you the info you need to make the right decision.

discussion comment 21 Feb 2008

Dano Oliveira commented on: Options

Yes, you will need individual keys for your agents and options.

discussion comment 20 Feb 2008

Dano Oliveira commented on: Backup Exec for Windows Servers (core) versus BE Quickstart

Johny,Quickstart is the OEM Version of Backup Exec that comes bundled with various tape drives. It can only support a single Media Server and you need to upgrade to the full Backup Exec 12 for Windows Core license to protect remote servers ...

discussion comment 20 Feb 2008

Dano Oliveira commented on: CPS vs. GRT

Well said Hywel.

discussion comment 20 Feb 2008

Dano Oliveira commented on: Decision on 11D or 12

vbsaust,I think you have the right plan to move forward to BE 12 and take advantage of the new features and updated tools that have been added to the product. I think it's important that you get everything you need, so here is the sales ...

discussion comment 19 Feb 2008

Dano Oliveira commented on: Upgrade from BackupExec11d to BackupExec12 Failed

AS_Carlos, What version of BE 11 were you running? What was the build number? Also, try running a repair install and see if it resolves the issue. Thanks,Dano

New forum discussion 17 Feb 2008

Dano Oliveira posted: Backup Exec System Recovery/Live State forum has been moved.

I need a solution Backup Exec System Recovery and Live State Customers, The Backup Exec System Recovery/Live State forum has been moved below the Backup Exec System Recovery 8 boards. https://forums.symantec.com/syment?c

New forum discussion 17 Feb 2008

Dano Oliveira posted: Backup Exec 11d forum boards have been moved

I need a solution Backup Exec 11d Customers, The Backup Exec 11d forum boards have been moved below the Backup Exec 12 forums. https://forums.symantec.com/syment?category.id=be11da Thank you,

discussion comment 15 Feb 2008

Dano Oliveira commented on: BE 11d Exchange 2003

HR, I was wondering if you are still experiencing this issue or if you called support to get some help. Question, if you are still experiencing this issue, could tell me if you can see or restore anything from a Mailbox, folder, or ...

New forum discussion 15 Feb 2008

Dano Oliveira posted: I’m not sure where/how to get my BE12.x upgrade license keys?

I need a solution The following “Upgrading to Backup Exec 12” resource document will get you started. It also points to other helpful licensing, and upgrade information. http://eval.symantec.com/mktginfo/enterpri

discussion comment 12 Nov 2007

Dano Oliveira commented on: IDR error when creating the image

Justin, Try this and let me know if it resolves your issue. Make sure you have Server service running and the C$ share is accessible. If the C$ share is not available try running net share c$=c:\ in a command prompt in order to add the ...

discussion comment 01 Nov 2007

Dano Oliveira commented on: Decrypt errors on restore

Justin, In order to receive current hot fixes for Backup Exec 11d you will need to update to build 7170. After you update to 7170, update to Service Pack 1, then run Live Update to finish updating your system to the most current Backup Exec hot ...

discussion comment 22 Jun 2007

Dano Oliveira commented on: A warning to anyone who is backing up Exchange using GRT and CPS. Perform a test restore now!

Alastair,First, I would like to apologize for the unfortunate experience you had with support. I want assure you that Symantec is working hard to enhance support to build a better customer experience.To address some of your concerns:At this ...

New forum discussion 26 Apr 2007

Dano Oliveira posted: Thank You for joining us for the Webcast on Exchange Protection for Backup Exec

I need a solution A big thanks to all that joined in today and participated in the Q&A. Although the demonstration had a few quarks, I hope you found the information on the Continuous Protection for Exchange with Granul

New forum discussion 26 Apr 2007

Dano Oliveira posted: Thank You for joining us for the Webcast on Exchange Protection for Backup Exec

discussion comment 23 Apr 2007

Dano Oliveira commented on: Symantec Customer Care Needs Total Overhaul

Mike, I apologize for the licensing ordeal and I'll do my best to try and assist you. Please check your private messages on this forum for information on how we can address your requests.Thanks,Dano Oliveira

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