Video Screencast Help
Search Video Help Close Back
to help
New in the Rewards Catalog: Vouchers for "Symantec Technical Specialist" and "Symantec Certified Specialist" exams.

DaveG

DaveG
Member for: 5 years 20 weeks
Job Title: Support Engineer
Web Site: http://www.rei.com
Member for: 5 years 20 weeks
Blog: View recent blog entries
Contribution Stats
0
Solutions
2
Forum Threads
14
Comments
0
Blog Entries
0
Ideas
0
Articles
0
Videos
0
Downloads
0
Events
1
Group Joined

DaveG's Activity

Show:
discussion comment 05 Dec 2011
DaveG commented on: SEP v12.1 - some clients not receiving virus definitions
The server was restarted Friday evening, at which time it began providing updates to the clients again.  Unfortunately it appears to have broken again within a day, as I came back into the office this morning and the clients were still at ...
discussion comment 02 Dec 2011
DaveG commented on: SEP v12.1 - some clients not receiving virus definitions
All but a very tiny portion of our 4k+ clients show they have anything beyond 11/30 r2.  When looking at the Symantec Content Distribution Manager, it reports that the SEPM has 12/1 r38 and that the latest available is 12/2 r3. This has ...
download comment 26 Oct 2011
DaveG commented on: SEP Content Distribution Monitor (for GUP health-checking)
I installed the 12.1 beta tool yesterday and configured the apache logs, but it appears to have issues parsing the logs, limiting the quality of the data it displays.  Here is one example of the status messages I see (a few of these messages ...
New poll 21 Dec 2010
DaveG posted: While on hold in the Altiris tech support queue, the music is:
Fine and dandy, why do you ask? 0% (0 votes) Static-y and garbled, please fix it! 100% (1 vote) I never call for support, so I wouldn't know. 0% (0 votes) Total votes: 1 () Symantec
article comment 11 Nov 2010
DaveG commented on: Altiris Endpoint Management Migration to 7.1
This article would be much more valuable if all of the links worked.
discussion comment 25 Nov 2009
DaveG commented on: Latest Updates v5 killing TunnelServer.exe - This is a part of F5 SSL VPN
I don't have experience with this problem in Vista, but you might try deleting the file from the command line.  For that folder, what you see from the command line and what you see through Windows Explorer are different.  In XP, I was ...
discussion comment 24 Nov 2009
DaveG commented on: Latest Updates v5 killing TunnelServer.exe - This is a part of F5 SSL VPN
I had an excellent discussion with a Symantec engineer today that helped shed some light on why the fix for this problem was more difficult for us than it was for other companies.  I hope this explanation helps someone else. Problem ...
discussion comment 24 Nov 2009
DaveG commented on: Latest Updates v5 killing TunnelServer.exe - This is a part of F5 SSL VPN
Many of the users who were broken yesterday have come into the office this morning and we have found that the following steps will fix them: 1) As stated in the post above from Prachand, verify that their definitions have been updated ...
discussion comment 23 Nov 2009
DaveG commented on: Latest Updates v5 killing TunnelServer.exe - This is a part of F5 SSL VPN
Our users don't have admin rights, and I can't seem to get the RR defs to install properly unless they are run with admin rights. This is what I've had to do to get it to work: 1)  Download the RR defs from the site called out ...
discussion comment 23 Nov 2009
DaveG commented on: Latest Updates v5 killing TunnelServer.exe - This is a part of F5 SSL VPN
Once the users are disconnected, how are you guys fixing them?  I've implemented an exclusion for now, but too late for a lot of our folks, and the people who are already disconnected won't be able to connect to get the policy update. Of ...
discussion comment 23 Nov 2009
DaveG commented on: Latest Updates v5 killing TunnelServer.exe - This is a part of F5 SSL VPN
We are having this problem, too.  Since the defs have been updated, Symantec reports auto-protect found risk, Backdoor.Delf.  :  C:\Windows\Downloaded Program Files\TunnelServer.exe. Users are unable to work remotely if ...
discussion comment 04 Jun 2009
DaveG commented on: Windows XP SP3 installation question...
Eshwar- I'm testing your script in our environment currently.  I have never used AutoIT, but it looks like I should spend some time learning it. I saved the script and converted it into an executable, and now I'm using Altiris Software ...
discussion comment 03 Jun 2009
DaveG commented on: How do you handle Software Delivery for traveling or teleworking users?
Here's some additional detail (I'm still dealing with this same package and users, BTW). We do use NS for rollout to our typical users, but we have two different NS silos:  Retail has their own NS server and essentially runs their own NS ...
New forum discussion 23 Apr 2009
DaveG posted: How do you handle Software Delivery for traveling or teleworking users?
I need a solution As the number of laptop users grows throughout our company, I'm running into more and more situations where I can't satisfy the neesd/expectations of these users.  I'm curious to hear from the com
discussion comment 02 Apr 2009
DaveG commented on: NS 6 User Login Time Report
RS-- This is awesome!  It would have taken me the better part of two days to figure it out for myself -- my SQL skills are lacking. I really appreciate the time and effort you put into this!  Thumbs up! Dave
discussion comment 01 Apr 2009
DaveG commented on: NS 6 User Login Time Report
RS-- Thank you for your reply.  This is an excellent start and I'll spend some time playing around with this query. What I'd really like to see is the duration ANY admin user is logged in during a given time frame (day, week, ...
New forum discussion 30 Mar 2009
DaveG posted: NS 6 User Login Time Report
I need a solution Hi all. I'm trying to find or create a report that would allow us to see how long users are logged in with a specific account.  We're trying to track down users who stay logged in with their admin

Technical Support

Symantec.com

Store

Community Stats

Total Content Items
Members
258,927