David Ekstrom

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1 year 28 weeks ago David Ekstrom
commented on the ManageFusion 08 Las Vegas, a Video Overview blog entry Will the lab/session documents be available online? I wasn't able to make the conference this year. ...
1 year 39 weeks ago David Ekstrom
commented on the Helpdesk Customization: Building a Better Admin Report article Great mod! How can I add additional columns? We have a status called "Wait-Part", the value is 900. ...
1 year 42 weeks ago David Ekstrom
commented on the Customizing The Winuser Console (SP5) article How can I change the query that runs on the Winuser console to exclude Closed tickets?
1 year 47 weeks ago David Ekstrom
commented on the Performance Tuning Notification Server download So basically we should run these scripts on the NS and it will make the necessary changes in the ...
1 year 51 weeks ago David Ekstrom
commented on the Using Auxillary Data in Helpdesk to Store a Contact's Manager's Info from Asset Control to Facilitate Approval Routing article Did you ever get this working? Where a business user can approve the request without consuming a license?
1 year 51 weeks ago David Ekstrom
commented on the Route Service Requests for Approval Using Helpdesk article [quote=Sean Yarger]Stay tuned. We're keenly aware of the desires here and will ultimately be ...
1 year 51 weeks ago David Ekstrom
commented on the Automatically Refresh the Worker Report blog entry Does this go in a WorkerReport.ascx file? If I edit mine, I don't have a .... section. It's just a ...
1 year 51 weeks ago David Ekstrom
commented on the Artiris Workflow Management blog entry I've been doing a lot of customizations with the software from http://www.thaweekan.com, since ...
2 years 4 weeks ago David Ekstrom
commented on the Service Catalog Form Builder blog entry Very handy little tool. It integrates seemlessly into the Helpdesk solution. I purchased it this ...