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David Slatter

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David Slatter

Symantec Employee

Member for: 2 years 44 weeks
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Job Title: Principal Systems Engineer

Member for: 2 years 44 weeks

Blog: View recent blog entries

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David Slatter's Activity

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discussion comment 15 Apr 2009

David Slatter commented on: SEP Administrator link with AD group

This has been requested but at this stage you can only create an alias to one specific account in AD.

discussion comment 15 Apr 2009

David Slatter commented on: Agent Behavior logs

Are you using an SQL server database or the embedded database?

discussion comment 15 Apr 2009

David Slatter commented on: User Mode, OU's GUPs, Servers - How best to handle

If at all possible I'd try and avoid user mode mainly because it adds complexity to any SEP design and inherently ties the SEP infrastructure to you AD design. There are few cases where this makes sense as the two are usually setup with very ...

discussion comment 15 Apr 2009

David Slatter commented on: Installing SEP on Exchange and SQL servers

Yes, exclusions should be set for SQL. Basically for any product we recommend you contact the vendor in order to determine what (if any) exclusions need to be made for a particular product. Vendors are best placed to determine what needs to be ...

discussion comment 14 Apr 2009

David Slatter commented on: Tamper Protection Off

Also, is the OS 64 bit?

discussion comment 14 Apr 2009

David Slatter commented on: Tamper Protection Off

Try registering msxml3.dll by running the following on clients: regsvr32 %systemroot%\system32\msxml3.dll /s

discussion comment 14 Apr 2009

David Slatter commented on: Installing SEP on Exchange and SQL servers

When SEP is installed the existing (SAV) settings will be replaced by those of the SEP client. You'll need to setup exclusions within SEP and apply those to the group to which that client belongs. Currently SEP has the ability to create ...

discussion comment 14 Apr 2009

David Slatter commented on: Import errors

Give this a try as a first go. I've not seen the errors you are reporting before but this article looks like it might be a good first ...

discussion comment 14 Apr 2009

David Slatter commented on: SEP and NT 4

SAV 9.x clients can't be managed from the SEP manager. What RAJP mentioned is worth noting. SAV 9.x may be able to use the definitions currently being published, but as it is EOL'd this is not something I'd recommend you do.

discussion comment 14 Apr 2009

David Slatter commented on: SAV 10.1.5 not updating

You always need to make sure that the SAV/SCS server is a version that is equal to or greater than any of the clients it manages. The same goes for the SSC and it's relation to the SAV/SCS server. If you don't you run the risk of a host of ...

discussion comment 14 Apr 2009

David Slatter commented on: Link Problems within Endpoint Console Main page

The SEPM console uses embedded IE for the reports and some of the other management components and as such these are pages that can be browsed to. Try pointing your browser at http://SEPM/reporting/login/login.php where SEPM is the name or ip ...

discussion comment 13 Apr 2009

David Slatter commented on: Clients not pulling definitions

The 404 error you are getting is a sure sign the clients aren't able to pull down any content. Try browsing to the following to see if you can manullay pull down the content ...

discussion comment 08 Apr 2009

David Slatter commented on: Can't connect to SEPM Console, service stops with Java -1 error

One thing to check is to make sure IIS is set to use (All Unassigned) in the properties for the default website (or what ever site you assigned the SEP manager to). I've seen this cause the exact same problem.