DeborahAlbrecht
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33 weeks 6 days ago DeborahAlbrecht
commented on the How to Get Software Compliant? article You will enter the Software details (outlook.exe and 12.%) within the Software License Search ...
39 weeks 3 days ago DeborahAlbrecht posted a new article: How to Get Software Compliant?
39 weeks 4 days ago DeborahAlbrecht
commented on the Cube ID not updating when contact name is changed forum discussion What version of Helpdesk are you running? I do not see a Cube ID field under Contacts. I do know ...
39 weeks 4 days ago DeborahAlbrecht
commented on the Printing out job sheets forum discussion Do you use the WinUser or Guest console of the Helpdesk? This way the end user could update their ...
39 weeks 4 days ago DeborahAlbrecht
commented on the Create a Report of Monthly incidnets - I am new to SQL forum discussion Once again, you will need to create your "startdate" and "enddate" as global ...
39 weeks 4 days ago DeborahAlbrecht
commented on the Create a Report of Monthly incidnets - I am new to SQL forum discussion You will have to create your "startdate" and "enddate" global ...
39 weeks 4 days ago DeborahAlbrecht
commented on the Agent Table Gets Corrupted blog entry Always backup your db before you make any changes to your db directly or major changes within the NS ...
40 weeks 4 days ago DeborahAlbrecht
commented on the application monitoring - application name in reports. forum discussion In the SELECT statement use the CASE. See Example below.
CASE WHEN [column] LIKE ‘Corel Graphics ...
40 weeks 4 days ago DeborahAlbrecht
commented on the Receiving Consumables, Services or Peripherals forum discussion Hi there. You will need to create your catalog items (fixed, software and consumables) first. ...
40 weeks 4 days ago DeborahAlbrecht
commented on the Software License and *.exe management forum discussion Hi there.
You first have to setup your Software Purchase, which has 3 pieces (in my eyes) that are ...
40 weeks 5 days ago DeborahAlbrecht
commented on the Helpdesk Field Length Validation blog entry Jgo, This looks very good and possibly useful. However, can you provide an example as to when it ...
1 year 9 weeks ago DeborahAlbrecht posted a new article: Computer Type Designation Report
1 year 19 weeks ago DeborahAlbrecht posted a new article: Updating Dashboard to Include Other Status Lookup Values
1 year 19 weeks ago DeborahAlbrecht posted a new article: Customizing Invoices and a Custom Report
1 year 22 weeks ago DeborahAlbrecht posted a new article: Tweaking the "Low Disk Space" Notification Policy to Actually Use It
1 year 22 weeks ago DeborahAlbrecht posted a new article: Custom Status for Updated Incidents
1 year 22 weeks ago DeborahAlbrecht posted a new article: Auto Scheduling Incidents by Priority Assignment
1 year 23 weeks ago DeborahAlbrecht posted a new article: Advanced Report for Helpdesk
1 year 23 weeks ago DeborahAlbrecht posted a new article: Connector CMDB Rules – Network Printers
1 year 24 weeks ago DeborahAlbrecht posted a new article: Building a Better Purchase Order Report