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Derrick Farley

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Derrick Farley

Symantec Employee

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Member for: 3 years 25 weeks
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Member for: 3 years 25 weeks

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Derrick Farley's Activity

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idea comment 20 Apr 2010

Derrick Farley commented on: Enabling restore to client of falsely quarantined items from SEPM

This would be an excellent addition to the product. Thank you for the post.

discussion comment 28 Sep 2009

Derrick Farley commented on: SEP cannot remove Antivirus Pro 2010

As others have said, submissions are really the best way to help improve our detections. One of the main problems with FakeAV software is that the end user willingly allows the install to go through. We, unfortunately, can't protect against bad ...

idea comment 28 Sep 2009

Derrick Farley commented on: Changing background colour on SEP Manager Console

Agreed on both accounts, having easier manageability settings like this would benefit quite a few of Symantec's customers.

discussion comment 20 Aug 2009

Derrick Farley commented on: Migrate of SAV to SEP client keeps old SAV installation path

The above post is correct, the best method for 3rd party deployment of SEP is always to use the setup.exe. Other methods have generally led to unexpected results.

discussion comment 20 Aug 2009

Derrick Farley commented on: w32downadup.b

Further information on downadup is available in the .pdf located here: www.symantec.com/content/en/us/enterprise/media/security_response/whitepapers/the_downadup_codex_ed1.pdf This detailed write-up comes from our Security Response ...

discussion comment 20 Aug 2009

Derrick Farley commented on: Can't uninstall Symantec Antivirus 10.1.5000

Windows Server 2008 is, in fact, supported by both available versions of our AV family, Operating System upgrades, however, have never been supported. Regardless of our software being installed beforehand or not. If you are having trouble ...

discussion comment 20 Aug 2009

Derrick Farley commented on: SEP11 Removal instructions almost trashed my computer

Jeremy is correct on his assessment of the availability of Cleanwipe (the removal tool). Additionally, as the tool itself is classified as unsupported, having open availability to it could lead to much greater issues and hinder the ...

idea comment 19 Aug 2009

Derrick Farley commented on: SEP Client needs separate exclusions for Real-time and Scheduled Scans

Great idea Jeremy. This should allow the customer to find the balance they are looking for.

discussion comment 06 Aug 2009

Derrick Farley commented on: MR5 status

Also as a heads up to all that are looking forward to this release, we will be changing the naming convention for the next release from MR5 to RU5. All releases forward will also carry the RU# convention. So if you log in to ...

idea comment 06 Aug 2009

Derrick Farley commented on: Export All Policies option

One more in agreeance here.

idea comment 06 Aug 2009

Derrick Farley commented on: CleanWipe should deal more gracefully with MSI problems

If there are problems with MSI on the box that are causing cleanwipe to fail, manual removal should be the only alternative. Bypassing an MSI check to force our removal doesn't address what would generally be overall system health issues. Even if ...