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Gabriel Valentine

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Gabriel Valentine
Member for: 2 years 12 weeks
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Member for: 2 years 12 weeks

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discussion comment 22 Nov 2009

Gabriel Valentine commented on: SEP Client unable to connect to management server across VPN

Yes I have tried this but the comment did not display properly so I couldn't report back on it. It changed nothing - beyond getting me to this point. At present the hostname is not present in the management server list, only the two IP ...

discussion comment 19 Nov 2009

Gabriel Valentine commented on: SEP Client unable to connect to management server across VPN

<SSAProfile Version="5.0.0" SerialNumber="7D12-110.000000180.0000002009%3a450x0.3000b0p-102258"/> <SSAIDS Version="" SerialNumber=""/> <SSAUTC Bias="-720" ...

discussion comment 19 Nov 2009

Gabriel Valentine commented on: SEP Client unable to connect to management server across VPN

11/20 10:43:26 [840] Stored HostGUID=D7DA6A8DC0A8A8C9013BC30A30036475; outlen=16 11/20 10:43:26 [840] <RestoreSettings>Stored UserGuid=0; outlen=2 11/20 10:43:26 [840] <mfn_DecodeSSN>Sygate-SSN=96 11/20 10:43:26 [840] ...

discussion comment 19 Nov 2009

Gabriel Valentine commented on: SEP Client unable to connect to management server across VPN

When I'm connected to the VPN, if I do an NSLookup it returns my corporate DNS rather than my home DNS. Looking at the sylink logs, it's using 192.168.168.210 which is our primary DNS server in the office.

discussion comment 17 Nov 2009

Gabriel Valentine commented on: SEP Client unable to connect to management server across VPN

This is the result of the Route Print command when the VPN is connected and not using the default gateway on the remote network. IPv4 Route Table =========================================================================== Active ...

discussion comment 17 Nov 2009

Gabriel Valentine commented on: SEP Client unable to connect to management server across VPN

This is the log from when the SEP is NOT connected. 11/18 11:52:09 [2612] <CheckHeartbeatTimer>====== Heartbeat loop starts at 11:52:09 ====== 11/18 11:52:10 [2612] <GetOnlineNicInfo>:Netport Count=2 11/18 11:52:10 ...

discussion comment 17 Nov 2009

Gabriel Valentine commented on: SEP Client unable to connect to management server across VPN

Sorry but that isn't going to help me. I need to be connected to two networks at the same time, if I'm only connected to the office network then all of my network traffic is going to go to the office then out rather than just directly ...

discussion comment 17 Nov 2009

Gabriel Valentine commented on: SEP Client unable to connect to management server across VPN

Thank you Sandip, I've gone through this page multiple times already during my own troubleshooting. But I've just done it again. Policy numbers match I can ping exchange2, exchange2.callista.net and 192.168.168.80 and recieve a ...

discussion comment 17 Nov 2009

Gabriel Valentine commented on: SEP Client unable to connect to management server across VPN

Thanks for posting that. I checked our default management server list and it already has the IPs of the LAN, VPN and the Host name listed in it., but it didn't have the FQDN. So I created a new management server list and put ...

discussion comment 17 Nov 2009

Gabriel Valentine commented on: SEP Client unable to connect to management server across VPN

This is odd. My default port is 80 (It must be an older version of the SEPM). I've got two IP addresses for this server - since it is also the VPN server. 192.168.168.80 (Its VPN address) 192.168.168.201 (its LAN ...

discussion comment 17 Nov 2009

Gabriel Valentine commented on: SEP Client unable to connect to management server across VPN

Thanks. Could you explain how I set this in the management server list? I've not encountered that part of the SEPM before.

discussion comment 17 Nov 2009

Gabriel Valentine commented on: SEP Client unable to connect to management server across VPN

This is the log from when it is connected yes. There are no logs when it doesn't connect. Just a bunch of heartbeat messages. I could post those if it helps.

discussion comment 16 Nov 2009

Gabriel Valentine commented on: SEP Client unable to connect to management server across VPN

Here it is.... it's bloody long though. 11/17 17:18:37 [2872] <CSyLink::mfn_DownloadNow()> 11/17 17:18:37 [2872] </CSyLink::mfn_DownloadNow()> 11/17 17:19:00 [1496] <ScheduleNextUpdate>Manually assigned heartbeat=1 ...

New forum discussion 16 Nov 2009

Gabriel Valentine posted: SEP Client unable to connect to management server across VPN

I need a solution This issue is driving me insane. I'm running version 11.4202.75. I work remotely and have the endpoint client installed on my laptop, I connect to our network using the standard MS VPN. Because