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Ghent

Ghent
Symantec Employee
Accredited

Member for: 2 years 44 weeks
Contact: Send this user an email
Member for: 2 years 44 weeks
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Symantec Accreditations

Symantec Sales Expert Plus (SSE+)
  • Symantec Endpoint Protection 12.1
Contribution Stats
6
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Forum Threads
137
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Ghent's Activity

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discussion comment 22 Dec 2011
Ghent commented on: Unexpected error 0x10010000
No Upgrade.log? Now I'm really confuse... at what point do you see this error? Would you happen to have a screen shot? Is it during the MSI phase, Java Configuration Wizard, Java DB Upgrade, or Console Login phase? A Screen shot should help ...
discussion comment 21 Dec 2011
Ghent commented on: Unexpected error 0x10010000
I'm unclear what you are actually seeing, but if you see this error during the database upgrade wizard, you may want to check (and post) the upgrade.log file. If the is an error from SQL normally there is a line of text in the Upgrade log ...
discussion comment 12 Dec 2011
Ghent commented on: SEPM 12.1 install fails
As in, does LuResults.txt does not return any errors now? If LuResults.txt has no errors, perhaps you should post as fresh MSI install log.
discussion comment 09 Dec 2011
Ghent commented on: Unexpected error 0x10010000
Could you provide some solid data, like a screen shot? Also, search the log files and post an except that contains the error you have mentioned. Logs should be located in either %SEPM%\tomcat\logs, %SEPM\apache\logs or ...
discussion comment 09 Dec 2011
Ghent commented on: SEPM 12.1 install fails
If you tranlsate the Russion you get something like "Return Value: 3" right after launching LUCheck.exe. LUCA: InstallLiveUpdate: CreateProcessAndWait (LUCHECK.EXE) returned 2090062575 Completion of 15:39:35: InstallFinalize. The ...
discussion comment 09 Dec 2011
Ghent commented on: SEPM 11 upgrading to SEPM 12
The basic answer to your question is YES. You should be able to just launch the SEPM 12 EXE file on your SEPM 11 machine. All your clients will re-connect after the migration. Of course, it's always a good a backup, especially the ...
idea comment 01 Aug 2011
Ghent commented on: SEP 11.x to 12.1 migration problem
It's not the schema change that requires the 'sa' user. It's a privilege change. By default, the 'sem5' user of an SEPM 11.x installation does NOT have the "DB_OWNER" privilege. In SEP 12.1+, the 'sem5' ...
idea comment 27 Jul 2011
Ghent commented on: SEP 11.x to 12.1 migration problem
I voted yes. If the installer would at least check the DB_OWNER property before prompting, it would allow a veriety of options -- such as requesting DB admins to upgrade the sem5 user before migration, having a KB arcticle, or even a script to ...
discussion comment 11 Jul 2011
Ghent commented on: Installing SEPM on new server, removing old server. Which method should I use to install?
Hey, if you only have one server listed in the Admin --> Servers page, click on it and check the details, including the IP address and all. If it matches our SEPM 12 machine, then what happened is the entry was "replaced". If that is ...
discussion comment 11 Jul 2011
Ghent commented on: Installing SEPM on new server, removing old server. Which method should I use to install?
So just for the record, I didn't mark my own post as the 'solution'. So you have it working, correct? At least with that one client. Try to move one other client, one that you haven't tried before -- just to make sure. You ...
discussion comment 09 Jul 2011
Ghent commented on: What feature in SEPM 12.1 replaces the Central Quarantine functionality?
There are free, and paid virtualization solutions. You could install a virtual solution on your 64bit system that runs a 32bit OS. Then you can run any 32bit-only applications in the virtual machine.
discussion comment 09 Jul 2011
Ghent commented on: Notification Issues - SMTP Question
To troubleshoot SMTP issue, my favorite method is to use a packet sniffer. This allows you to see exactly what is happenening. Setup your favorite packet sniffer (I like Wireshark from Wireshark.org). Set it to filter for only the SMTP packets ...
discussion comment 09 Jul 2011
Ghent commented on: Problems with SEP 11 on SQL 2008 server
Is it really using 100% CPU? If so, what process is using all the CPU? One rare issue I thought you should check for is a port leak. The reason I bring this up is because you mention it won't respond to network traffic. When you log into a ...
discussion comment 09 Jul 2011
Ghent commented on: As updates are distributed to SEP and SEPM on VMware virtual machines
The way updates are distributed is the same if you are using either physical or virtual. Normally, clients get their updates directly from SEPM. SEPM (normally) creates a small delta file that all the clients download. If you setup a GUP ...
discussion comment 09 Jul 2011
Ghent commented on: upgrading (updating?) from SEP 11.0.2 to 11.0.6 MP3
If you are going to go through the trouble of upgrading your system (And you really should, MR2 is pretty old and there are so many fixes and improvements in the later versions), I would suggest going straight to SEP 12.1. The upgrade ...
discussion comment 09 Jul 2011
Ghent commented on: Installing SEPM on new server, removing old server. Which method should I use to install?
So, depending on which method you want to uses, you can do it with, or without using the original database. SEPM 12 can upgrade the DB if you want to go this route. If you want to use the database, but don't want to upgrade the SEPM 11 ...
discussion comment 08 Jul 2011
Ghent commented on: Reports Deficiency
We ran into this issue too. However, the orignal report wasn't very accuarte. Thus, it has been revised based on a new method of reporting the status that is accurate. Of course not being able to include 11.x clients in this report is really ...
discussion comment 08 Jul 2011
Ghent commented on: Installing SEPM on new server, removing old server. Which method should I use to install?
At first, yes. But you can delete servers and sites from the Admin -> Server panel. Then they won't show anymore.
discussion comment 08 Jul 2011
Ghent commented on: Installing SEPM on new server, removing old server. Which method should I use to install?
You have a few options. If you WANT the install to be totally fresh, installing a new stand-alone server using the recovery method is probably the best way to go. But you do have a few other options to pick from -- but they will require to have ...
article comment 26 Jul 2010
Ghent commented on: Create Your Own ESXi 4 Bootable USB Stick
Is it just me? Or did the Create Your Own ESXi 4 Bootable USB Stick article disappear? Everytime I try to see the USB article, I seem to go to this one about evaluating different virtual solutions.

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