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hrsand

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hrsand
Member for: 2 years 14 weeks
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Member for: 2 years 14 weeks

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discussion comment 22 Mar 2010

hrsand commented on: Problem - Viral Site

I never saw any virus at all. The user got an email from a trusted source that included that link, so they followed it and freaked. I told them to shut it down and leave it alone, restarted in Safe Mode and did the scan. Saw several folders in ...

discussion comment 22 Mar 2010

hrsand commented on: Problem - Viral Site

Thanks for the source Brian81. I didn't think of looking at it, but I'm also not sophisticated enough to be able to ascertain if there's any malicious components to that page. Do you see anything nasty there?

discussion comment 22 Mar 2010

hrsand commented on: Problem - Viral Site

I'll check that out. The box is off site, so I won't get there until later, but I'll check it out. It may be they blocked the scan. Thanks.

discussion comment 22 Mar 2010

hrsand commented on: Problem - Viral Site

Sorry. Getting the feel for the site and didn't realize I had responses so fast. I haven't tried to access the programs. I shut down, went into safe mode and did a full system scan. The inaccessible folders were in the scan log.

discussion comment 22 Mar 2010

hrsand commented on: Problem - Viral Site

I didn't try to access MM or Quickbooks. The full scan gave the error in the log. Using Firefox.

New forum discussion 22 Mar 2010

hrsand posted: Problem - Viral Site

I need a solution Looking for feedback from anyone who may have experience with a site at http://sites.google.com/site/dfgfhjkjvcdfgh5683/qn... . Address is strange, but link site is for pharmecuticals. One of my users wen

discussion comment 09 Nov 2009

hrsand commented on: Trojan Vundo Packaged Generic

Thanks for the feedback Rick. This is a standalone machine (small office, no network, just a firewalled hub). I've done the latest Live Update, but is a rapid release definition different?

discussion comment 09 Nov 2009

hrsand commented on: Trojan Vundo Packaged Generic

Thanks Vikram. I found a couple of add-ons in Firefox and IE that I disabled. Hopefully that shuts down the pop-ups. So far the SEP protection hasn't found anything yet this morning, but that comes and goes and it's still early in the ...

discussion comment 09 Nov 2009

hrsand commented on: Trojan Vundo Packaged Generic

Thanks for the insight Chris. How do I contact support? Can you give me a priority number so they don't charge me $100 for calling? Alternatively, can you point me to a link where I can just download the Load Point Diagnostic Tool? ...

discussion comment 09 Nov 2009

hrsand commented on: Trojan Vundo Packaged Generic

Both IE 8 and Firefox 3.5

New forum discussion 06 Nov 2009

hrsand posted: Trojan Vundo Packaged Generic

I need a solution All week I've been fighting with a persistant pop up that's been accompanying repeated "Packaged Generic 214" and "Trojan Vundo" blocks by my SEP. I've enabled multiple pop-up