Jamee McDonald

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Jamee McDonald

Symantec Employee

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Member for: 3 years 15 weeks
Contact: Send this user an email

Job Title: Technical Support Engineer

Member for: 3 years 15 weeks

Blog: View recent blog entries

Symantec Accreditations

Symantec Technical Specialist (STS)

Symantec Management Platform 7.0 with Notification Server

Symantec Sales Expert (SSE)

Symantec Ghost Solution Suite 2

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Jamee McDonald's Activity

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New forum discussion 23 Aug 2011

Jamee McDonald posted: AmtConfServer service is being disabled

I need a solution Hello all, Running SMP 7.1. Installed the IntelSCS component manually using the EXE found in the nscap folder. Everything installed successfully and machines are provisioning just fine. But every once in a w

New idea 23 May 2011

Jamee McDonald posted: Make the start date more visible for MSD policies

This applies to 7.0 and 7.1 Managed Software Delivery policies. Targets that are added to the MSD after it's initial creation date immediately run the MSD. For example, if the MSD is created on 5/19/11 and the customer has it set to run at 'start up' or 10PM that night eve

New blog entry 08 Sep 2009

Jamee McDonald posted: When right-clicking in open space when the view is set to 'list', PCA crashes.

Question/Issue: When under Advanced options and the view is set to 'list', right-clicking in open space results in PCA crashing. Symptoms: Steps to reproduce the issue: Click on 'Go to Advanced view '. This is located in the left-hand column under 'Views

discussion comment 08 Sep 2009

Jamee McDonald commented on: Ghost Cast greyed out while trying to boot with Broadcom NetXtreme 57xx gigabit controller network card.

With the trialware version it is not possible to Ghost cast. If this were the full version and you were having the same issue then I would say that it is a NIC driver issue.

discussion comment 03 Sep 2009

Jamee McDonald commented on: Can I force ghost console to use a particular nic when rebooting into windows pe?

Rodney, Basically you client is pulling a loopback address which a majority of the time is a driver issue. Ghost casting over wireless is not a supported scenario so I would advise you to use the onboard NIC for you imaging needs. If you ...

discussion comment 03 Sep 2009

Jamee McDonald commented on: GSS2.5 Vista restore

RSG_ICT, When you open the task log, what step does the task fail on? When you right-click the step that failed and select event details, what are the reasons it failed?

discussion comment 03 Sep 2009

Jamee McDonald commented on: Will Ghost Solution Suite work with RAID5 Drives running on Server 2003

mimcjo, Ghost Solution Suite 2.5 would be able to accomplish this provided you had the correct storage drivers loaded into the PreOS. Once you were in Ghost you could use the OS Volumes option to create one image out of the entire array. ...