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JasonI

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JasonI Trusted Advisor Partner

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Member for: 6 years 4 days
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discussion comment 30 Apr 2015
New forum discussion 30 Apr 2015
After upgrading to 7.6 HF1 the Mac Agent General tab on the local Mac does not show the correct version.  The local machine has updated and the console shows the correct version for the machin. 1. A restart of the agent does not return the correct version 2. A restart of ...
New article 16 Apr 2015
The filter utilized in the task "Power Scheme Task Plug-in Upgrade" will only upgarde 7.1.xxxx agents.   Step 1. You will need to create a new filter with the following SQL query.  The correction is changing '2000' to '4000' SELECT r.Guid
New forum discussion 15 Apr 2015
Using Google Chrome after upgrading to Version 42.0.2311.90 m will no longer utilize Silverlight rendering the console unusable via Chrome.
New article 25 Feb 2014
Issue: The scheduled Windows System Assessment Scan Policy or Task for PatchManagement Fails with Exit code 7 Error: The error can be located here C:\ProgramData\Symantec\Symantec Agent\Logs <event date='02/22/2014 08:00:17.2070000 -05:00' severity='2' ...
New article 06 Feb 2014
The following article will guide you through the steps of creating a Windows Operating System Key Inventory, Importing Operating System Key Data, Creating SQL Tables and  Creating Compliance Reports.  It will enable you to discover and report on the compliance of your Windows ...
New article 12 Dec 2013
The following process is a guide on how to migrate endpoints from previous versions of Altiris to Symantec Management Platform 7.5 utilizing a side by side infrastructure method.  (Version 6.x current and Version 7.5 future) Assumptions:  The Symantec Management Platform has ...
New article 05 Dec 2013
Symantec Management Platform 7.5 Red Hat Patching 1.      Configuration 2.      Initial Setup 3.      Policy Creation 4.      Agent Commands for ...
New article 03 Aug 2011
Steps to create a Microsoft License Key Inventory for Vista, Windows 7, Windows 2008 32 bit, Windows 2008 64 bit, Windows 2008 R2 (Microsoft no longer stores Key information in the Registry, therefore using slmgr will allow you access to the last 5 digits of the Product ...