jmadigan
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jmadigan
commented 2 years 14 weeks ago on the Showing Additional Information on the Helpdesk Dashboard article I don't see why not. My understanding of the sql queries is that Altiris handles the beginning of ...
jmadigan
commented 2 years 16 weeks ago on the Need Some Help with Automated Incidents blog entry Did you check to see what format the emails are being sent out as? When I was looking, it didn't ...
jmadigan
commented 2 years 16 weeks ago on the Set Helpdesk Owner to the "Assigned To" Queue download I used to have to do reports and queries with things like "when assigned_to_worker_id in (123, 234, ...
jmadigan
commented 2 years 16 weeks ago on the Flagging Helpdesk VIPs Based on AD Groups download With some modification, you could do queue membership updates with this. Just went through and it ...
jmadigan posted a new article: Showing Additional Information on the Helpdesk Dashboard