JMoreno28
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JMoreno28
commented 19 weeks 5 days ago on the Contact properties labels forum discussion Thanks for all the replies. I'm sorry not to get back to everyone sooner but i have been buried in ...
JMoreno28 posted a new forum discussion: Contact properties labels
JMoreno28
commented 24 weeks 6 days ago on the Duplicate Help Desk Tickets? forum discussion Duplicate Incidents? Have you checked your rules? Does your environment auto process ...
JMoreno28
commented 25 weeks 4 days ago on the Worker gets wrong incident when first logging in. forum discussion Hmm when was the last time the server was rebooted? Just a wild guess
JMoreno28
commented 26 weeks 5 days ago on the AUP Expires: xxx date, will any function (including Carbon Copy) stop working? forum discussion As far as I know nothing will cease to function you will just not be able to dowload updates. My ...
JMoreno28
commented 26 weeks 6 days ago on the Helpdesk Knowledge Base permissions forum discussion According to the "Altiris Helpdesk Solution 6.0 SP4 Product Guide" (page ...
JMoreno28
commented 28 weeks 3 days ago on the Helpdesk Templetes permission groups forum discussion
You could try to specify who the privileges go to in the corresponding template.
I dont have my ...
JMoreno28
commented 28 weeks 4 days ago on the Altiris running on Virtual Server forum discussion What type(s) of processor(s) and how much memory is allocated? What specific processes are ...
JMoreno28
commented 28 weeks 6 days ago on the Emailing problem forum discussion It sounds like it could be a problem with the email message templates. Do you have any email message ...
JMoreno28
commented 29 weeks 3 days ago on the Emailing problem forum discussion Hi Jane,
Did you mean that your created a new incident in Help Desk Solution and are having ...
JMoreno28
commented 31 weeks 3 days ago on the Alert for open incidents forum discussion You could also try to rework your workflow in a way that the incidents go to a Location Queue first ...
JMoreno28 posted a new forum discussion: Need help with report of Incidents edited within last 5 days.
JMoreno28 posted a new forum discussion: Date ranges needed for Admin report.