John Doyle

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2 years 20 weeks ago John Doyle posted a new article: Localizing Helpdesk Configuration Parameters
3 years 4 weeks ago John Doyle posted a new blog entry: Adding Attachments to Quick Incidents, Incident & Automation Rules and Tasks
3 years 4 weeks ago John Doyle posted a new blog entry: Using the History List Macro
3 years 12 weeks ago John Doyle posted a new blog entry: When 6/2/06 = 2/6/06
3 years 13 weeks ago John Doyle posted a new blog entry: Make the Current Machine the Top Choice in the Asset Dropdown List for End Users
3 years 14 weeks ago John Doyle
commented on the Fine-Tuning Helpdesk for Firefox blog entry One of my per projects is to do exactly that. I started with the winuser console. Check this out ... ...
3 years 14 weeks ago John Doyle
commented on the Fine-Tuning Helpdesk for Firefox blog entry I am not proposing the use of Firefox here as a platform for the workers. I am addressing issues that ...
3 years 14 weeks ago John Doyle posted a new blog entry: Fine-Tuning Helpdesk for Firefox
3 years 15 weeks ago John Doyle
commented on the Changing Tab Order in the Edit Incidents Screen blog entry I came up with a simpler solution to the problem. Instead of adding the javascript to the ...
3 years 15 weeks ago John Doyle
commented on the Using Auxillary Data in Helpdesk to Store a Contact's Manager's Info from Asset Control to Facilitate Approval Routing article Great write up Sean. The Auxdata field is extremely useful and rather neglected in the documentation.
3 years 15 weeks ago John Doyle
commented on the Changing Tab Order in the Edit Incidents Screen blog entry I realised only after posting this that I forgot the case where the user is using Shift-Tab to cycle ...
3 years 15 weeks ago John Doyle posted a new blog entry: Changing Tab Order in the Edit Incidents Screen