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jon_manager

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Member for: 4 years 10 weeks
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New forum discussion 01 May 2014
When trying to install the agent, I get Final error 0x643. The utility job information section says error connecting and to check computer availability, WMI is enabled, firewall not blocking. 1. The server is on 2. WMI is enabled and running 3. Windows Firewall is ...
New forum discussion 24 Apr 2014
This is BE2012 SP4 I have a single Robotic Library (Sony Lib-81 - on the Symantec HCL). and have been having trouble with it for weeks. As part of thetroubleshooting I'm trying to remove it so I can install again, however whenever I try to delete it I get 'unable to delete tape ...
New forum discussion 02 Apr 2014
So I've been having trouble with my tape library (I only have one). A faulty tape kept getting stuck in the drive, rendering the library inoperable from BE. I finally shutdown the BE server and the tape library and then re-started both. Unfortunately the library was then offline. I ...
New forum discussion 28 Mar 2014
I'm trying to configure a backup of shares on a QNAP NAS device (SMB shares). So I've added the server to the Servers list and then setup a backup job. However when I do a Test Run, the credentials appear to fail, but in the job log detail is the message:  Credentials ...
New forum discussion 14 Nov 2012
"Helvetica","sans-serif";color:#333333">I have the following setup in my organisation: color:#333333">Backup Exec 2012 installed on Win 2008 R2 virtual server color:#333333">Servers being backed up ...